103044 - Take unreasonable long time to exit User Profile dialog

Status: NEW

(MailNews Core :: Simple MAPI, defect)

Description

[Antonio Lam]

Build Used: 20011001

Step to reproduce:

1. With mozilla/netscape NOT running, launch MS-Word (or MS-Excel).
2. Select "File|Sent To|Mail Recipient..." from the file menu.
3. The mozilla User Profile dialog pop up, click on the "Exit" button

Result:

It take more than one minute (about 75 seconds) to exit the mozilla dialog. For 
MS-Word, I got an additional error message at the end:

"Logon failed.  You must log on to Microsoft Exchange to access your address 
book. Error code: Unspecified error."

I have a Pentium III 550 Mhz machine with 512MB of RAM running WINNT 4 
Workstation with SP 6a

Comment 1

[Scott MacGregor]

Nominating for the branch.

Comment 2

[Tiantian Kong]

Reassign to Krishna.

Comment 3

[Tiantian Kong]

deleted nsbranch.

Comment 4

[Tiantian Kong]

Mark as depedent to meta bug 103807

Comment 5

[scottputterman]

reassigning to rdayal.

Comment 6

[Michael Buckland]

Discussed in 2/25 bug mtg w Mktng, PjM and Engineering.  Decision was to move to
1.2 and nsbeta minus this bug.

Comment 7

[Wayne Mery (:wsmwk)]

Jay, can you reproduce?
I dont' believe this still happens

Comment 8

[Jay Moran (jaym/lazvon)]

On MacOSX 10.6.2 with Office 2008, I do not even get a "Send to..." option. Evidently Excel doesn't recognize Thunderbird as the Default Mail Client as other Mac applications do.

Unable to reproduce I'm afraid.

Comment 9

[Jay Moran (jaym/lazvon)]

(In reply to comment #8)
> On MacOSX 10.6.2 with Office 2008, I do not even get a "Send to..." option.

Should have been clearer, I get the "Send to..." menu item, but the two sub-menu items "Email recipient" are both grayed out so I cannot select them. I tried with Thunderbird closed and running, but options were always grayed out.

Comment 10

[Wayne Mery (:wsmwk)]

maybe bug 390331

Comment 11

[Jay Moran (jaym/lazvon)]

That seems Windows specific. Dunno what else to try on the Mac to get it working. Bug 309708 seems to be the Mac problem. 

Did try this without going into Excel through the Services menu of Finder, unfortunately that is Bug 412292 which brings up Mail.app instead of Thunderbird. So, no real way for me to test this.

Comment 12

[Wayne Mery (:wsmwk)]

I cant get it on vista either - it keeps insisting on starting outlook

Comment 13

[Robert Strong (they/them - no direct email)]

I was able to reproduce using openoffice on Win7. When clicking exit the thunderbird.exe process exits immediately and I suspect this bug could be fixed by Thunderbird's MAPI returning success or some such thing when exit is clicked the profile manager ui. We had to do something along these lines for DDE in Firefox / SeaMonkey.

Not sure who would be most appropriate from the Thunderbird devs to look at this.

Comment 14

[Ludovic Hirlimann [:Usul]]

(In reply to comment #13)
 
> Not sure who would be most appropriate from the Thunderbird devs to look at
> this.
Bienvenu or sid0. I would vote for Sid but don't know how busy he is.

Comment 15

[Wayne Mery (:wsmwk)]

(In reply to comment #13)
> I suspect this bug could be fixed
> by Thunderbird's MAPI returning success or some such thing when exit is clicked
> the profile manager ui. We had to do something along these lines for DDE in
> Firefox / SeaMonkey.

Please adjust if severity is >minor.

Comment 16

[Ludovic Hirlimann [:Usul]]

Removing myslef on all the bugs I'm cced on. Please NI me if you need something on MailNews Core bugs from me.