1032716 - [v2.1] SIM card not recognized by the device

Status: RESOLVED FIXED

(Firefox OS Graveyard :: Gaia::System, defect)

Description

[Viorela Ioia [:viorela]]

Attachment: screenshot.png

My Flame is unable to recognize the SIM card I inserted to it. 

Prerequisities:
Make sure you have a SIM inserted in your device

#STR:
1. Flash your Flame with the latest v2.1 build
2. Complete the FTU tutorial, until you reach the homescreen
3. Check for the SIM status in the status bar

#Expected results:
SIM is recognized by the phone, its signal is displayed in the status bar

#Actual results:
SIM is not recognized by the phone, there's a "!" displayed next to the SIM. See screenshot attached.

I am able to reproduce this manually. 
This is causing several fails in our automated tests: http://selenium.qa.mtv2.mozilla.com:8080/view/B2G%20Flame/job/b2g.flame.mozilla-central.ui.smoketest/104/HTML_Report/
This is not happening on v2.0.

Last working build:
Gaia      de14e61098b742251b34f856e48649db8bed552c
Gecko     https://hg.mozilla.org/mozilla-central/rev/b6408c32a170
BuildID   20140630040201
Version   33.0a1
ro.build.version.incremental=94
ro.build.date=Tue May 20 09:29:20 CST 2014

First failing build:
Gaia      bc3bbf42d2a606f6b7038881cff5ec3795fdf953
Gecko     https://hg.mozilla.org/mozilla-central/rev/3b46de297f3f
BuildID   20140630160202
Version   33.0a1
ro.build.version.incremental=108
ro.build.date=Tue Jun 10 19:40:40 CST 2014

Comment 1

[Florin Strugariu [:Bebe]]

We can reproduce this on the latest master build:


Gaia      90bb898e8401f5fb98edcf38293073c5c26ab7bd
Gecko     https://hg.mozilla.org/mozilla-central/rev/83c09fe3a658
BuildID   20140701040201
Version   33.0a1
ro.build.version.incremental=109
ro.build.date=Mon Jun 16 16:51:29 CST 2014
B1TC00011220

Comment 2

[Florin Strugariu [:Bebe]]

More accurate regression range from the tinderbox builds:

First Bad:

Device firmware (date) 	10 Jun 2014 04:40:40
Device firmware (incremental) 	108
Device firmware (release) 	4.3
Device identifier 	flame
Gaia date 	29 Jun 2014 13:41:05
Gaia revision 	de14e61098b7
Gecko build 	20140629195229
Gecko revision 	cbfa2a0f8a14
Gecko version 	33.0a1


Last good:

Device firmware (date) 	10 Jun 2014 04:40:40
Device firmware (incremental) 	108
Device firmware (release) 	4.3
Device identifier 	flame
Gaia date 	29 Jun 2014 13:41:05
Gaia revision 	de14e61098b7
Gecko build 	20140629164729
Gecko revision 	c3387c5ddba9
Gecko version 	33.0a1


Looks like the only diff is the gecko commit:

http://hg.mozilla.org/integration/b2g-inbound/pushloghtml?fromchange=%20c3387c5ddba9&tochange=cbfa2a0f8a14

Comment 3

[Carsten Book [:Tomcat]]

backed out in https://tbpl.mozilla.org/?rev=ffb8b976548b and pinged in #releng to retrigger b2g nightly's

Comment 5

[Jordan Lund (:jlund)]

I am using a flame device running on nightly and can't seem to get the device to recognize my Canadian Rogers SIM card.

I am new to FFOS and also for reporting FFOS bugs. If you would like me to do this elsewhere or with any particular logs, I would greatly appreciate guidance.

screenshot of device info: http://people.mozilla.org/~jlund/2014-07-17-15-30-07.png

Comment 6

[Jordan Lund (:jlund)]

apologies for the noise.

It appears my firmware was behind. It works now. tx!