1040841 - Provide good error message when people can't use form.legal

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: General, defect)

Description

[Gervase Markham [:gerv]]

https://bugzilla.mozilla.org/form.legal is only usable by employees. If you try and access it as a non-employee, it says:

"Sorry, either the product Legal does not exist or you aren't authorized to enter a bug into it."

A better error message would be:

"Unfortunately, we need to keep bugs in the Legal product restricted to employees, in order to preserve attorney-client privilege and protect confidentiality. Due to the way Bugzilla works, this means we can't let you file such a bug yourself. However, you can contact Mozilla Legal through either [e-mail] or [e-mail], as appropriate."

(The general idea of replacing the current error message with a more informative one has been signed off by Liz in an email thread.)

Gerv

Comment 1

[David Lawrence [:dkl]]

Attachment: 1040841_1.patch

Comment 2

[Gervase Markham [:gerv]]

Comment on attachment 8458777 [details] [diff] [review]
1040841_1.patch

Review of attachment 8458777 [details] [diff] [review]:
-----------------------------------------------------------------

nit: [% terms.abug %], not a [% terms.bug %]. :-) 

Gerv

Comment 3

[David Lawrence [:dkl]]

To ssh://[e-mail]/webtools/bmo/bugzilla.git
   809f753..e259f74  master -> master

Comment 4

[:glob ✱]

fix the missing space in ".. we can't let you file such abug yourself":

To ssh://[e-mail]/webtools/bmo/bugzilla.git
   19a2e08..235190a  master -> master