Closed
Bug 1041808
Opened 10 years ago
Closed 10 years ago
Thousands of about:blank windows when cookies policy set to "Keep until: ask me every time"
Categories
(Core :: DOM: Core & HTML, defect)
Tracking
()
RESOLVED
FIXED
mozilla34
People
(Reporter: n.nethercote, Assigned: peterv)
References
(Blocks 1 open bug)
Details
(Whiteboard: [MemShrink:P2])
Attachments
(2 files, 1 obsolete file)
8.70 MB,
application/zip
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Details | |
4.44 KB,
patch
|
smaug
:
review+
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Details | Diff | Splinter Review |
A user on Reddit is reporting very high memory usage due to having thousands of about:blank windows: http://www.reddit.com/r/firefox/comments/2b81pf/ongoing_memorymanagement_issues_in_ff_282930/ > I restart my system (Win7) once a week, at which time I revisit (in Firefox) the > list of sites I use frequently during the week: login, and allow session cookies. > Thus, even though I may close a tab, my login persists the next time I check in > with a site. I have NO add-ons of my own installed (only the 8 that it came with, > and ALL of those are deactivated), and I don't have Flash installed. There are two > Extensions shown, both disabled, neither of which I know where they came from > (SmartPrintButton??? WTF is that?) I would UNinstall many of those if I knew how -- > Activate/Deactivate seem to be the only choices. > > I now keep a Task Manager window open in one corner of my screen to monitor > Firefox's memory usage (Private Working Set -- is that the right statistic to > watch?) It starts at 38K when launched, and grows over the next days; it is usually > at about 1,000,000K by the time its performance is so sluggish as to be unbearable. > > A specific example from this morning. Last night, I closed all tabs (leaving a > blank one), minimized the window, and left FF sit overnight. This morning, > firefox.exe was sitting at 28,000K. Upon restoring the window, it jumps to 25% CPU > and stays there for 15-20 seconds while memory grows to 114,000K, 274,000K, > 386,000K, etc, etc, all the way up 1,015,408K -- with NO action on my part to open > a site or load a page. about:memory says: > First three lines of data: > > 1,073.48 MB (100.0%) -- explicit > ├────729.12 MB (67.92%) -- window-objects > │ ├──675.50 MB (62.93%) ++ (4408 tiny) > > Of those 4408 "tiny" allocations, 4399 of them are: > > │ │ ├────0.15 MB (00.01%) ++ top(about:blank, id=1001) > │ │ ├────0.15 MB (00.01%) ++ top(about:blank, id=1003) > │ │ ├────0.15 MB (00.01%) ++ top(about:blank, id=1005) > > up to about id=50800! > > So, to me, this implies to me that every time I close the last tab, and FF replaces > it with a blank one, 150K of memory is leaked or lost -- over and over and over > again! I will try to get the user to sign up to Bugzilla and give us more information.
Comment 1•10 years ago
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Getting concise and verbose CC/GC logs from the user would be great.
Comment 2•10 years ago
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> Upon restoring the window, it jumps to 25% CPU
> and stays there for 15-20 seconds while memory grows to 114,000K, 274,000K,
> 386,000K, etc, etc, all the way up 1,015,408K -- with NO action on my part to open
> a site or load a page.
It sounds like the user only has one tab showing. So where are those other 4000-some about:blanks coming from?
(In reply to Nicholas Nethercote [:njn] from comment #0) > A user on Reddit is reporting very high memory usage due to > having thousands of about:blank windows: > [...] > I will try to get the user to sign up to Bugzilla and give us more > information. I am that Reddit user, and I have signed up for Bugzilla. What do you want from me? Speak slowly and clearly; be more explicit in the steps I should take than you think would normally be necessary :-)
Comment 4•10 years ago
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As a first step, do you see the issue in safe mode? See https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode for how to start in it. Note that this will disable all extensions, the JIT, and hardware acceleration...
Reporter | ||
Comment 5•10 years ago
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Another thing: can you type "about:support" into the address bar, click on the "Copy text to clipboard" button, and then paste the text into a new comment in this bug report. That tells us lots of useful things about your configuration. Thanks!
about:support: Application Basics ------------------ Name: Firefox Version: 30.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: SmartPrintButton Version: 1.0 Enabled: false ID: quickprint@hp.com Name: Trend Micro NSC Firefox Extension Version: 5.82.0.1018 Enabled: false ID: {22C7F6C6-8D67-4534-92B5-529A0EC09405} Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 7 browser.search.update: false browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140605174243 browser.startup.homepage_override.mstone: 30.0 browser.tabs.closeWindowWithLastTab: false dom.mozApps.used: true extensions.lastAppVersion: 30.0 font.internaluseonly.changed: false font.minimum-size.ar: 12 font.minimum-size.ja: 12 font.minimum-size.ko: 12 font.minimum-size.x-western: 8 font.name.serif.x-western: Bookman Old Style font.size.variable.x-western: 10 general.autoScroll: false gfx.direct3d.last_used_feature_level_idx: 0 media.autoplay.enabled: false media.windows-media-foundation.play-stand-alone: false network.cookie.cookieBehavior: 1 network.cookie.lifetimePolicy: 1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1405998197 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.java: 0 plugin.state.npdsplay: 1 plugin.state.npgoogleupdate: 0 plugin.state.npintelwebapiipt: 1 plugin.state.npintelwebapiupdater: 1 plugin.state.nppdf: 1 print.printer_CutePDF_Writer.print_bgcolor: false print.printer_CutePDF_Writer.print_bgimages: false print.printer_CutePDF_Writer.print_colorspace: print.printer_CutePDF_Writer.print_command: print.printer_CutePDF_Writer.print_downloadfonts: false print.printer_CutePDF_Writer.print_duplex: -996802560 print.printer_CutePDF_Writer.print_edge_bottom: 0 print.printer_CutePDF_Writer.print_edge_left: 0 print.printer_CutePDF_Writer.print_edge_right: 0 print.printer_CutePDF_Writer.print_edge_top: 0 print.printer_CutePDF_Writer.print_evenpages: true print.printer_CutePDF_Writer.print_footercenter: print.printer_CutePDF_Writer.print_footerleft: &PT print.printer_CutePDF_Writer.print_footerright: &D print.printer_CutePDF_Writer.print_headercenter: print.printer_CutePDF_Writer.print_headerleft: &T print.printer_CutePDF_Writer.print_headerright: &U print.printer_CutePDF_Writer.print_in_color: true print.printer_CutePDF_Writer.print_margin_bottom: 0.5 print.printer_CutePDF_Writer.print_margin_left: 0.5 print.printer_CutePDF_Writer.print_margin_right: 0.5 print.printer_CutePDF_Writer.print_margin_top: 0.5 print.printer_CutePDF_Writer.print_oddpages: true print.printer_CutePDF_Writer.print_orientation: 0 print.printer_CutePDF_Writer.print_page_delay: 50 print.printer_CutePDF_Writer.print_paper_data: 1 print.printer_CutePDF_Writer.print_paper_height: 11.00 print.printer_CutePDF_Writer.print_paper_name: print.printer_CutePDF_Writer.print_paper_size_type: 0 print.printer_CutePDF_Writer.print_paper_size_unit: 0 print.printer_CutePDF_Writer.print_paper_width: 8.50 print.printer_CutePDF_Writer.print_plex_name: print.printer_CutePDF_Writer.print_resolution: 1114636288 print.printer_CutePDF_Writer.print_resolution_name: print.printer_CutePDF_Writer.print_reversed: false print.printer_CutePDF_Writer.print_scaling: 1.00 print.printer_CutePDF_Writer.print_shrink_to_fit: true print.printer_CutePDF_Writer.print_to_file: false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0 print.printer_HP_Officejet_6700.print_bgcolor: false print.printer_HP_Officejet_6700.print_bgimages: false print.printer_HP_Officejet_6700.print_colorspace: print.printer_HP_Officejet_6700.print_command: print.printer_HP_Officejet_6700.print_downloadfonts: false print.printer_HP_Officejet_6700.print_duplex: -996802560 print.printer_HP_Officejet_6700.print_edge_bottom: 0 print.printer_HP_Officejet_6700.print_edge_left: 0 print.printer_HP_Officejet_6700.print_edge_right: 0 print.printer_HP_Officejet_6700.print_edge_top: 0 print.printer_HP_Officejet_6700.print_evenpages: true print.printer_HP_Officejet_6700.print_footercenter: print.printer_HP_Officejet_6700.print_footerleft: &PT print.printer_HP_Officejet_6700.print_footerright: &D print.printer_HP_Officejet_6700.print_headercenter: print.printer_HP_Officejet_6700.print_headerleft: &T print.printer_HP_Officejet_6700.print_headerright: &U print.printer_HP_Officejet_6700.print_in_color: true print.printer_HP_Officejet_6700.print_margin_bottom: 0.5 print.printer_HP_Officejet_6700.print_margin_left: 0.5 print.printer_HP_Officejet_6700.print_margin_right: 0.5 print.printer_HP_Officejet_6700.print_margin_top: 0.5 print.printer_HP_Officejet_6700.print_oddpages: true print.printer_HP_Officejet_6700.print_orientation: 0 print.printer_HP_Officejet_6700.print_page_delay: 50 print.printer_HP_Officejet_6700.print_paper_data: 1 print.printer_HP_Officejet_6700.print_paper_height: 11.00 print.printer_HP_Officejet_6700.print_paper_name: print.printer_HP_Officejet_6700.print_paper_size_type: 0 print.printer_HP_Officejet_6700.print_paper_size_unit: 0 print.printer_HP_Officejet_6700.print_paper_width: 8.50 print.printer_HP_Officejet_6700.print_plex_name: print.printer_HP_Officejet_6700.print_resolution: 1114636288 print.printer_HP_Officejet_6700.print_resolution_name: print.printer_HP_Officejet_6700.print_reversed: false print.printer_HP_Officejet_6700.print_scaling: 1.00 print.printer_HP_Officejet_6700.print_shrink_to_fit: true print.printer_HP_Officejet_6700.print_to_file: false print.printer_HP_Officejet_6700.print_unwriteable_margin_bottom: 0 print.printer_HP_Officejet_6700.print_unwriteable_margin_left: 0 print.printer_HP_Officejet_6700.print_unwriteable_margin_right: 0 print.printer_HP_Officejet_6700.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true security.disable_button.openCertManager: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1403978242 Graphics -------- Adapter Description: ATI Radeon HD 5400 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 512 Device ID: 0x68e1 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16492) Driver Date: 11-9-2011 Driver Version: 8.920.0.0 GPU #2 Active: false GPU Accelerated Windows: 1/1451 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 5400 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6 NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSUTIL Expected minimum version: 3.16 Version in use: 3.16
Comment 7•10 years ago
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One other question. I assume you're not seeing 4000-some open tabs when you get the about:memory output njn cites in comment 0, right? And that you've never used Panorama (tab groups; not sure what it's called in the UI nowadays)?
Boris: you are correct, I do not have 4000 open blank tabs. I *may* have had 1 blank tab 4000 times in a week. I have never used tab groups. I think this is the primary clue: browser.tabs.closeWindowWithLastTab: false My general operating mode is to start with a blank tab. I'll go to the BBC site in a tab, then "Open in New Tab" the articles I want to read, and close each one when done -- including closing the last tab, giving me a blank. Move on to next site. Open in New Tab, close them, back to blank tab. For one site, I'll first open a new private window to defeat tracking, but everything else the same: Open in New Tab all the articles I want to read, close each one (including the one I started with), close the private window. It just doesn't seem that this would be that hard to replicate.
(In reply to Boris Zbarsky [:bz] from comment #4) > As a first step, do you see the issue in safe mode? I haven't checked yet, but note that I run with NO Add-ons enabled, NO Extensions enabled, and NO Flash. Do you still think that running for a couple of days in safe mode is worth the effort?
Comment 10•10 years ago
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(In reply to deedee.z from comment #6) > GPU Accelerated Windows: 1/1451 Direct3D 10 If this line from about:support follows the same format as in my about:support this means there are 1451 windows and 1 of them is getting acceleration. That's a lot of windows!
Comment 11•10 years ago
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> Do you still think that running for a couple of days in safe mode is worth the effort?
Unclear. Let's not worry about it for now.
Comment 12•10 years ago
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I tried setting browser.tabs.closeWindowWithLastTab to false and opening some windows, opening tabs in them, closing all the tabs, closing the windows. The result is always that my "GPU Accelerated Windows" line in about:support shows the number of windows I actually see open. At least on Linux. deedee.z@juno.com, what does that line show for you when you just start the browser? Can you determine which exact steps you perform that cause that line to start showing a total number of windows larger than what you see actually open?
Comment 13•10 years ago
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(In reply to Boris Zbarsky [:bz] from comment #12) > > deedee.z@juno.com, what does that line show for you when you > just start the browser? As of one hour ago, GPU Accelerated Windows was up to 1/1614. I did a full shutdown/restart. I have four windows open, and that statistic now show 1/1. (Neither number is a 4.) > Can you determine which exact steps you perform that cause > that line to start showing a total number of windows larger > than what you see actually open? I'll work on it...
Comment 14•10 years ago
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> I have four windows open, and that statistic now show 1/1. (Neither number is a 4.)
You have 4 separate browser windows, not 4 tabs, open?
Comment 15•10 years ago
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(In reply to Boris Zbarsky [:bz] from comment #14) > > I have four windows open, and that statistic now show 1/1. > > (Neither number is a 4.) > > You have 4 separate browser windows, not 4 tabs, open? I must try to be more precise! At that point I had four windows total open, ONE of which was Firefox. Others were Notepad, my mailer, and a game. Now: In browser, File -> New Window, and in that window about:support. GPU Accelerated Windows now 2/2. Closed second browser window. Rerun about:support, GPUAW now 1/1. I have NO idea how it got up to 1400 or 1600 -- I don't open /that/ many new windows in a week!
Comment 16•10 years ago
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> At that point I had four windows total open, ONE of which was Firefox.
Ah, OK. That line measures open Firefox windows.
So let's figure out why you ended up with 1000+ open Firefox windows, especially ones you couldn't see!
Comment 17•10 years ago
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OK, here's a clue. I'm back to one Firefox window (with one blank tab), and four other windows. Open Reddit, click (Open in New Tab) on a Youtube link. Play ONE video. Close tab. Open new tab, about:support, GPUAW now 1/29. Run about:memory, I now have *30* "top(about:blank)" windows Yup, it appears to be something to do with Youtube.
Comment 18•10 years ago
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If you repeat those steps, do you end up with 60-ish windows? If so, are you willing to post the specific reddit/youtube links involved here?
Comment 19•10 years ago
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And also, if we have reliable steps to reproduce now, worth testing them in safe mode and with a clean profile. Just please don't lose your existing profile in the process!
Comment 20•10 years ago
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This is turning into quite the challenge. I can't get any video I've previously viewed to change the GPU number, currently at 1/41. Still working on it. There will be a time gap, however.
Reporter | ||
Comment 21•10 years ago
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Thanks for perservering, deedee.z! Sometimes these kinds of problems take quite a bit of fiddling to diagnose, so it's really helpful that you're trying all these different things. The youtube.com clue definitely seems important.
Reporter | ||
Updated•10 years ago
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Whiteboard: [MemShrink] → [MemShrink:P2]
Comment 22•10 years ago
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OK gentlemen, forget youtube! Go to http://my.juno.com. Click <Open in New Tab> on a few of the news headlines (I just did 3). Wait for them to load all their pictures. Observe that GPUAW has gone from 1/78 to 1/121 (in my case). Smoking gun, yes?
Comment 23•10 years ago
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Sounds interesting, yes. Does it happen in safe mode or in a new profile? Because I can't reproduce so far, on Mac.
Comment 24•10 years ago
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In safe mode, yes, still happens. Maybe not as fast. At start: GPU Acc Wins "0/1 Basic" Open 3 articles in new tabs. Close them. GPU Acc Wins now "0/6 Basic" Will try new profile next -- have to look up how to do it first.
Comment 25•10 years ago
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Further comment re safe mode. I swear, the only other TABS I have opened since the above are support.mozilla.org pages, reading various KB articles on creating profiles, etc. I'm now ready to terminate firefox and start that process, and just for grins, I refreshed the about:support window. GPU Acc Windows is now "0/98 Basic". There's no friggin' way I did 98 of anything in the last ten minutes.
Comment 26•10 years ago
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There's more evidence that we're still barking up the wrong tree. I went away, then came back 30 minutes ago. Spent some time on Reddit. Got to run again, refreshed the about:support tab that is now always open :-). GPUAW is back up to 1/149. Would I be out of place to suggest that somebody try to replicate this on a Win7 system? It doesn't appear as if that's been tried yet. Still, I know as well as you do that until we can get firefox to fail on demand, we're not getting closer to a solution.
Comment 27•10 years ago
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> Will try new profile next -- have to look up how to do it first. See https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles > Would I be out of place to suggest that somebody try to replicate this on a Win7 system? Not at all! Sadly, I did try that, and can't reproduce the problem so far, after about 40 minutes of browsing around and trying the various steps in this bug. I have two Firefox windows open on the Win7 system, and GPUAW is "0/2" for me (0 because of driver issues). It definitely sounds like something really fishy is going on, though.
Comment 28•10 years ago
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One more comment before bedtime. Have done NOTHING BUT reddit since I got back earlier tonight. Have refreshed the about:support window several times during. Sometimes, no change -- was 1/167 for the first hour. Done now, one last refresh, GPU now 1/309. We got the perfect example of "correlation is not causation" here.
Comment 29•10 years ago
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Thursday, 3pm-ish. I can't make this problem appear on demand, no matter which sites I visit, or how long I spend there; there just doesn't seem to be anything *I'm* doing that causes this problem. I spend 20 minutes on Yahoo Finance, reading various articles. At the start GPUAW is at 1/1058. I refresh about:support every 6-8 minutes. No changes for the first two, then suddenly GPUAW jumps to 1/1116. I re-run through the sites I just read -- no change. Earlier today, it stayed flat for nearly an hour, then jumped suddenly from 1/762 to 1/1058 -- a jump of nearly 300. There is something talking to the internet in the background, since the #3 light on my router keeps blinking sporadically, but I don't know what it is or how to learn what it is or how it affects firefox, if it does.
Comment 30•10 years ago
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Are you sure you don't have some sort of malware or virus on your computer?
Comment 31•10 years ago
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Caught in the act -- please let this be reproducible on someone else's machine! http://www.royal.gov.uk/TheRoyalHousehold/Transport/TheRoyalTrain.aspx Observed behaviour: the page has trouble loading; bottom left corner of screen alternates between "Looking up www.royal.gov.uk" and "Waiting for...". Meanwhile, GPUAW is increasing by about 8-10 per second. Refresh the screen, count to five, refresh; it's 40-50 windows higher each time. I'm up to 1/3528 now, and Task Manager shows memory getting larger every three clicks out of four -- it does fall back every now and then. For the record, after closing the tab to stop the madness, GPUAW is at 1/4067, and firefox.exe's memory usage is still fluctuating. It's trying to do something even though every tab is "idle".
Comment 32•10 years ago
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QUESTION: Should I move to FF31, or stay at 30 for a while yet?
Comment 33•10 years ago
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You may as well try FF31. If the situation changes that will be useful information. Also trying a fresh profile would be useful information. I wonder if your antivirus or internet security program might be responsible for all the windows? The Trend Micro extension is disabled, but maybe the program is still affecting Firefox.
Comment 34•10 years ago
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Friday Status. I upgraded to FF31.0, rebooted the whole computer, and started FF in a new profile. Discovering that I had no bookmarks, I went back to FF default profile, export bookmarks, restart under new profile, import bookmarks, and we're running. All previous "test pages" loaded normally, and about:support shows 1/1. Closed the last tab, and the whole window disappeared -- OK, have to go change that preference. Also noted that I hadn't been prompted for any cookies. * In about:config, changed closeWindowOnLastTab (sp?) to FALSE. * Under Tools -> Options -> Privacy, set up History as follows: History Firefox will Use custom settings __ Always use private [off] X Remember browsing/download X Remember search and form X Accept cookies Accept third-party cookies Never Keep until Ask me every time Went to bbc.co.uk to read some news articles. "Allow for session" a couple of cookies, "Deny for all" anything from sa.bbc.co.uk ... 8-10 minutes reading ... GPUAW is now 1/1892.
Comment 35•10 years ago
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Sunday afternoon. I'm going to gather some page-by-page statistics, using Reddit as a base. My "Selection criteria" is basically external links, i.e., not anything "self-dot-something", nor imgur links. "Click" means "Open in New Tab", by the way. Open www.reddit.com Starting value for GPUAW 1/1572 Click "TIL after the killer of a Frenchman's daughter..." http://www.montrealgazette.com/news/French+father+tried+ordering+daughters+killer+kidnapped/9866301/story.html GPUAW now 1/1851 Click "Japan plans to jazz up 2020 Olympics" http://www.dailydot.com/technology/japan-2020-olympics-robots/ GPUAW now 1/1884 Click "1-million-year-old artifacts found in South Africa" http://www.sci-news.com/archaeology/science-one-million-year-old-artifacts-south-africa-02080.html GPUAW now 1/1895 Click "Meet Karl Ove Knausgaard..." http://www.standard.co.uk/lifestyle/esmagazine/meet-karl-ove-knausgaard-the-literary-worlds-latest-hero-9626561.html GPUAW now 1/1916 Click "First national study finds trees saving lives" http://www.nrs.fs.fed.us/news/release/trees-save-lives-reduce-air-pollution GPUAW now 1/1938 Go to the worldnews subreddit, http://www.reddit.com/r/worldnews/ Click "Egypt army destroys 13 Gaza tunnels" http://www.dailystar.com.lb/News/Middle-East/2014/Jul-27/265268-egypt-army-destroys-13-gaza-tunnels.ashx#axzz38h3iR9Op GPUAW now 1/1952 Click "Taliban stops a convoy of minibuses..." http://www.washingtontimes.com/news/2014/jul/25/taliban-yank-14-shiites-off-bus-bind-and-shoot-the/ GPUAW now 1/2016 Click "Western powers largely alone in condemnation of Russia" http://www.theglobeandmail.com/news/world/western-powers-largely-alone-in-condemnation-of-russia/article19735260/ CPUAW now 1/2267 Click "Egypt army kills 12 terrorists in Sinai ..." http://www.jpost.com/Breaking-News/Egypt-army-kills-12-terrorists-in-Sinai-destroys-Rafah-vehicle-carrying-Gaza-smuggled-weapons-369047 GPUAW now 1/2288 Click "Gaza’s underground: A vast tunnel network ,,," http://america.aljazeera.com/articles/2014/7/23/gaza-undergroundhamastunnels.html GPUAW now 1/2304 I really hope somebody somewhere can duplicate this. If not, I guess I'll have to accept that Nick's "YEINU" essay really does apply to me :-), that I *am* the only person in the world with this issue, and deal with it myself. Really, all that means is wait for firefox to get sluggish, then restart it.
Reporter | ||
Comment 36•10 years ago
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Well... I'm confident that "your experience is not universal" applies here. If this was a widespread problem, we'd almost certainly have heard a lot more complaints. Having said that, it doesn't mean you're the only person experiencing this. And it doesn't mean that we don't care about it. But we can't fix a problem that we can't reproduce :(
Comment 37•10 years ago
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Occam's razor suggests comment 30 is worth investigating....
Comment 38•10 years ago
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SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 07/27/2014 at 08:33 PM Application Version : 5.7.1026 Core Rules Database Version : 11399 Trace Rules Database Version: 9211 Scan type : Complete Scan Total Scan Time : 00:14:45 Operating System Information Windows 7 Professional 64-bit, Service Pack 1 (Build 6.01.7601) UAC On - Limited User Memory items scanned : 645 Memory threats detected : 0 Registry items scanned : 70012 Registry threats detected : 0 File items scanned : 29770 File threats detected : 0
Comment 39•10 years ago
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It could be malware that SUPERAntiSpyware doesn't know about. If you want to keep digging to get at what's going on here (and thanks for sticking with it this far!) I would suggest as a next step installing wireshark and using it to inspect the network traffic in and out of your machine while this is happening. If it is some sort of malware abusing Firefox for nefarious purposes it will almost certainly be communicating with other machines and a wireshark capture should help determine what is going on. There's some decent-looking instructions on basic usage of wireshark at [1]. What you want to look for is network activity to IP addresses outside your local network and that is unrelated to the pages you are actually visiting. [1] http://www.howtogeek.com/104278/how-to-use-wireshark-to-capture-filter-and-inspect-packets/
Comment 40•10 years ago
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I have a theory that your antivirus software might be doing loads in invisible background windows in order to check that the websites you are visiting are not malicious, however the antivirus software is not expecting non-default behaviour of closing the last tab in a window leaving an empty window around, and so the window just stays around forever.
Comment 41•10 years ago
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(In reply to Timothy Nikkel (:tn) from comment #40) > I have a theory ... antivirus software ... invisible background windows That seemed easy enough to check, so I shut down SAS and visited 3 external news sites. GPUAW moved from 1/29 to 1/229.
A GC/CC log would help here, it might show us what these windows are loading. See the second paragraph of https://wiki.mozilla.org/Performance:Leak_Tools#Cycle_collector_heap_dump. Make sure to choose "Save verbose". It will also contain other URLs and data from the browsing session, so if you don't want to post it publicly send me email privately.
Or rather what is loading those windows.
Comment 44•10 years ago
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Without any setup or env variables, I just pushed the suggested button and have the cc- and gc-edges files. They're 424 MEGAbytes (which I'm sure you know) -- there's NO way I'm going to be able to email that anywhere! OK, compressed, it's a 57MB folder, I might be able to upload that someplace -- got any suggestions? Or is it just as simple as Add As Attachment? Standing by, please advise . . .
Comment 45•10 years ago
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(In reply to Kartikaya Gupta (email:kats@mozilla.com) from comment #39) > I would suggest [...] installing wireshark and using it > to inspect the network traffic in and out of your machine Having read the how-to page on that, I'm "reluctant", for a couple of reasons. * Primarily, it looks WAY over my head technically. Sure, I could install it, but making it do something useful looks "beyond my pay grade". * Second, I know that many of the news sites I visit load lots of material from lots of 3rd-party sites -- I can see this in the lower left corner. It seems it would take a SUBSTANTIAL amount of effort to convert each IP address from wireshark into a domain name, figure out who calls it and WHY. * Without some sort of millisecond-level (or better) logging, I see no way to correlate "here's a site that was opened by this other site" with "here's a block of memory that was allocated and lost". Until we get closer to figuring out HOW all these "tiny" blocks of memory get slurped up, trying to analyse where the requests come from doesn't seem to add anything. You've clicked on all the sites I have -- what are we going to learn from network traffic that you don't already have access to? That said, though: convince me I'm mistaken, pump me up to do this, and I'll give it a try.
Dropbox will give you 2 GB for free, last time I checked.
Comment 47•10 years ago
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Tried to use Add An Attachment; failed because file exceeds 10MB. HOWEVER, got another clue. While reviewing the cc-edges file for domain names (per khuey's warning), most of them are startribune.com, website of the Minneapolis Star Tribune newspaper. I only read "the STrib" in a private window. My main browser window is still open, and I close the private window when done, to go back to the primary window. Clue, or no clue?
Hmm, maybe that preference interacts badly with private browsing mode?
Comment 49•10 years ago
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(In reply to Kyle Huey [:khuey] (khuey@mozilla.com) from comment #48) > Hmm, maybe that preference interacts badly with private browsing mode? Yo, Kyle, I hope you're not asking *me* that question! I'd like to thank you all for your assistance so far, and politely ask you to reread the last line of comment 3. Then, let's talk about these cc/gc logs. In their current condition, I can neither email them nor attach them due to their size. If you think there's still value in having them, I could probably burn a CD and mail it to someone -- I am unsure that I wish to download and install the dropbox client, create yet another userID/PW for another one-time task. Or perhaps someone has a third alternative? Any idea how much of that data is actually needed? Maybe if I restarted everything again, ran just long enough to generate a few extra windows, and pushed the button, might that be enough data to email or attach? OR, can the existing data be easily pre-processed and reduced here somehow (but "easily" is the key term here). I'm open to well-reasoned arguments for or against any of those options.
Comment 50•10 years ago
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> Maybe if I restarted everything again, ran just long enough to generate a few extra windows, and pushed the button, might that be enough data to email or attach?
Yeah, that should be enough information, and also generate a much smaller log.
(In reply to Kyle Huey [:khuey] (khuey@mozilla.com) from comment #48) > Hmm, maybe that preference interacts badly with private browsing mode? So I tried the obvious thing, opening and closing private browsing windows with that set, and it works as expected on my machine.
Reporter | ||
Comment 52•10 years ago
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Attaching a 57 MiB file to an email might work?
Comment 53•10 years ago
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Restarted browser, opened reddit, clicked a few news articles until GPU Accelerated Windows was 1/41. From the about:memory window, clicked Save Memory Report and Save GC/CC Logs (verbose) buttons -- 3 files total. Added to zipped folder. Sure hope this works!
Comment 54•10 years ago
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So, 42 nsWindowRoot objects, and those map to top level windows. In most cases about:blank document -> nsGlobalWindow -> nsWindowRoot. And those about:blanks have unknown references to them.
Comment 55•10 years ago
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OK, what's next here? This observation says to me that the problem is less with windows being created for unknown reasons, and more to do with pointers to those windows being lost somehow, like a structure being freed before its contents or something like that. What do you need me to do? Presumably, any fix (which we're still a ways away from) will have to be tested on my machine. Anything I should do to prepare for that?
Comment 56•10 years ago
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Maybe we could prepare a custom logging build for deedee.z to try? What information might be useful I'm not sure.
Comment 57•10 years ago
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Sure, I'm game, assuming it's just one or two files to replace in Program Files/Mozilla or whatever. I accept that this is not a trivial task, and we might not get it right the first time, too.
Comment 58•10 years ago
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It'll be a case of downloading and extracting a zip archive containing all the files necessary for Firefox. You won't need to replace your existing installation with it; just make sure you don't have Firefox running, then open the firefox.exe from the extracted archive and it'll use your profile automatically. Of course, that's assuming we know what information would be useful to log :)
Assignee | ||
Comment 59•10 years ago
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I'm having a similar issue, but on OS X. I'm not sure if it's exactly the same though. I've been trying to hunt it down for a while now, most recently with logging from nsIWindowMediatorListener. Most of the stack traces I get seem to implicate Google Analytics code, so it's a bit challenging to figure out what's going on. However, a lot of the stack traces spoint to cookie related scripts. I'm starting to wonder if it's not related to my cookie preferences, especially "Keep until" which I've set to "ask me every time". deedee.z@juno.com, it looks like you have it set like that too? I've been meaning to try to reproduce this in a debug build, once I find a reliable way to trigger it for me.
Assignee | ||
Comment 60•10 years ago
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I can reproduce this in a trunk debug build, setting "Keep until" to "ask me every time" and going to http://citizenlab.org/ results in multiple windows being opened (every time from nsCookiePromptService::CookieDialog), but only one visible window. deedee.z@juno.com, if your cookie preferences really are set like mine we could try to have you set them differently for a while (like to "Keep until: I close Firefox") and see if it resolves the issue?
Comment 61•10 years ago
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Alrighty, you're my new hero! Yes, prompting for cookies seems to be a part of this -- my cookie settings are in Comment 34 -- and yes, "keep until I close" keeps the GPU AW count fixed. At a more abstract level, this also explains why no other end user in the world has this problem -- nobody wants to look at all the cookies and decide on a site-by-site basis which to permanently allow and which to permanently block. I'm thrilled that somebody else can reproduce this.
Assignee | ||
Comment 62•10 years ago
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It looks like we're somehow failing to wrap the nsDialogParamBlock that nsCookiePromptService::CookieDialog passes in to OpenWindow.
Assignee: nobody → peterv
Status: NEW → ASSIGNED
Assignee | ||
Updated•10 years ago
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Summary: Thousands of about:blank windows → Thousands of about:blank windows when cookies policy set to "Keep until: I close Firefox"
Assignee | ||
Comment 63•10 years ago
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I'll try to make an automated testcase.
Comment 64•10 years ago
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Please verify new summary. My understanding is, problem occurs '...when cookies policy set to "ask me every time".' Changing to "until I close Firefox" is the workaround, no?
Assignee | ||
Comment 65•10 years ago
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Er, yes.
Summary: Thousands of about:blank windows when cookies policy set to "Keep until: I close Firefox" → Thousands of about:blank windows when cookies policy set to "Keep until: ask me every time"
Reporter | ||
Comment 66•10 years ago
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Excellent work, peterv!
Assignee | ||
Comment 67•10 years ago
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Attachment #8471781 -
Attachment is obsolete: true
Attachment #8472414 -
Flags: review?(bugs)
Comment 68•10 years ago
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Comment on attachment 8472414 [details] [diff] [review] v1 Could you add a comment why AutoNoJSAPI is needed here, in other words why we want to pretend that chrome is doing the call.
Attachment #8472414 -
Flags: review?(bugs) → review+
Comment 69•10 years ago
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One question which is more for my curiosity than anything else. We have a problem with "excess" windows. Does the proposed solution: * do a better job of tracking them, so they can be taken down properly, OR * prevent them from being created in the first place? It would seem like the latter would be preferable, but of course might not be possible.
Comment 70•10 years ago
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Hi, Just want to point out that in Firefox 3x (iirc), it doesn't have the Window menu item (which SeaMonkey has). I get the same thing here but the thing is, with SeaMonkey, when I click on the Window menu item, I get a LOT of empty lines in the Windows list. This is bug 992663.
Assignee | ||
Comment 71•10 years ago
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The patch makes the dialog for allowing/denying cookies actually show up when a cookie is set through the DOM API. Without the patch the dialog is created, but never shown and so it sticks around forever. https://hg.mozilla.org/integration/mozilla-inbound/rev/acf50ee376c3
Comment 72•10 years ago
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https://hg.mozilla.org/mozilla-central/rev/acf50ee376c3
Status: ASSIGNED → RESOLVED
Closed: 10 years ago
Flags: in-testsuite+
Resolution: --- → FIXED
Target Milestone: --- → mozilla34
Comment 73•10 years ago
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some tiny thought to comment 59: >Most of the stack traces I get seem to implicate Google Analytics code, so it's a bit >challenging to figure out what's going on. NoScript should do the trick, no? When NoScript works as a gatekeeper that doesn't let in any GA junk, there is no code to execute either. (fwiw)
Comment 75•10 years ago
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(In reply to deedee.z from comment #61) > At a more abstract level, this also explains why no other end user in the > world has this problem -- nobody wants to look at all the cookies and decide > on a site-by-site basis which to permanently allow and which to permanently > block. You were never alone. Dozens of other people had reported this or a related problem in bugs 970017, 973170, 992663 and 1024827. Thanks for all your efforts in fixing this.
Comment 78•9 years ago
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this seems to be fixed in SeaMonkey 2.31 rv:34.0
Comment 79•9 years ago
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oh, i see (and missed it before) sorry :-(
Updated•5 years ago
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Component: DOM → DOM: Core & HTML
Comment hidden (spam) |
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