Closed Bug 1047093 Opened 11 years ago Closed 11 years ago

please run hardware diagnostics on mac-signing1.srv.releng.scl3

Categories

(Infrastructure & Operations :: DCOps, task)

Product:
Infrastructure & Operations
Component:
DCOps
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: nthomas, Assigned: sal)

References

Details

We had a couple of hard freezes on this mac mini, could you please run some hardware diagnostics on it.
colo-trip: --- → scl3
Because of some external requirements (see bug 1046306), we may be in dire need of signing server machines in the next few days. Can this get looked at soon?
Severity: normal → critical
Assignee: server-ops-dcops → sespinoza
running diagnostics
Whiteboard: running diagnostics
Diagnostics showed bad memory, replaced and now passes all of the tests. However this mini has a disk stuck inside and it won't eject. I tried they keyboard,COMMAND-E and a command for it with no luck. can you please try ejecting the disk? I'm assuming there is a disk inside because it wont let us insert anything. also let me know of you want us to reimage the host.
Whiteboard: running diagnostics
sal: there doesn't appear to be a disc in the machine.
If there is something wedged in there that's not showing up, you can try ejecting it during the boot process by holding down eject, F12, or the mouse button.
arr: tried all of that with no luck, closing bug for now. If this is an issue please reopen or create a separate bug. We can just use an external dvd drive if needed.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
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