Call quality problems: YVR1

RESOLVED FIXED

Status

Infrastructure & Operations
NetOps
RESOLVED FIXED
4 years ago
4 years ago

People

(Reporter: jbarnell, Assigned: jbarnell)

Tracking

Details

(Assignee)

Description

4 years ago
--- rmiddleton--
Thanks Sylvie,

My understanding is the the intercom is the buildings, but it dials successfully to our number 604.3431897 and then drops the call after two seconds.  It sounds very similar to the other dropped calls in the office and suspect it is the same issue.  The building is pushing back saying it is doing what it is supposed to do and is working on all other floors as well.

Not sure what the next step is.

thanks,
(Assignee)

Updated

4 years ago
Assignee: network-operations → jbarnell
(Assignee)

Updated

4 years ago
Depends on: 1050647
(Assignee)

Comment 1

4 years ago
We have open calls with Level3 and Terago on this ...

Reference Numbers
Level3: 8392476 Tier 1 Junction Networks routes here
Terago: 154220 Door Buzzer routes here
(Assignee)

Comment 2

4 years ago
Buzzer was fixed.
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED
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