1081204 - [e10s] plugin-container crashes when closing firefox with multiple tabs open and e10s enabled

Status: RESOLVED FIXED

(Core Graveyard :: Plug-ins, defect)

Description

[martin]

Steps to reproduce: 
open multiple tabs, close firefox, plugin-container.exe crashes
Report from eventlog (sorry german)
Name der fehlerhaften Anwendung: plugin-container.exe, Version: 35.0.0.5396, Zeitstempel: 0x5437bbb2
Name des fehlerhaften Moduls: mozalloc.dll, Version: 35.0.0.5396, Zeitstempel: 0x5437ba24
Ausnahmecode: 0x80000003
Fehleroffset: 0x0000000000001373
ID des fehlerhaften Prozesses: 0x1a14
Startzeit der fehlerhaften Anwendung: 0x01cfe4a7c3a7b07d
Pfad der fehlerhaften Anwendung: C:\Program Files\Firefox Nightly 64\plugin-container.exe
Pfad des fehlerhaften Moduls: C:\Program Files\Firefox Nightly 64\mozalloc.dll
Berichtskennung: 603d082a-509b-11e4-a1e0-001e37867add

Comment 1

[martin]

I'v just uploaded a dump of the failing plugin-container.exe to 
https://www.dropbox.com/l/dukBKMiTSgArnmCgtRnWNn
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:35.0) Gecko/20100101 Firefox/35.0
Let me know if you need additional Information

Comment 2

[fatrat]

I have this same codes in system events and I can see that when I open a tab with a flash content, sub plugin-container.exe is launched, then when I close that tab, sub plugin-container.exe will crash without fail. I can reproduce it every time.
You can clearly see it if you set dom.ipc.processCount = 100 and open some tabs with flash, then start closing them. So it's not related to closing firefox, but to closing plugin-container.exe.

Comment 3

[Jim Mathies [:jimm]]

martin, would you mind posting your about:support text?

Comment 4

[martin]

Here it is, (nightly has reved a number of times since then) 
Application Basics
------------------

Name: Firefox
Version: 36.0a1
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:36.0) Gecko/20100101 Firefox/36.0
Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
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Name: Add-on Compatibility Reporter
Version: 2.0.4
Enabled: true
ID: [e-mail]

Name: Download YouTube Videos as MP4
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ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

Name: DownThemAll!
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Name: Secure Password Generator
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Version: 1.4
Enabled: false
ID: {c72c0c73-4eb0-4fb3-af0f-074e97326cfd}

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Name: Flair
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Name: FlashGot
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ID: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}

Name: Gecko Profiler
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ID: jid0-edalmuivkozlouyij0lpdx548bc@jetpack

Name: Illuminations for Developers
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Name: Lazarus: Form Recovery
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ID: jid1-F9UJ2thwoAm5gQ@jetpack

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Name: NetExport
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Name: Password Exporter
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ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}

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ID: {25A1388B-6B18-46c3-BEBA-A81915D0DE8F}

Name: Tab Mix Plus
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ID: {dc572301-7619-498c-a57d-39143191b318}

Name: tab-crasher
Version: 0.1
Enabled: false
ID: jid1-KrxrrWKPOoE4Mw@jetpack

Name: TableTools2
Version: 1.17
Enabled: false
ID: [e-mail]

Name: View Cookies
Version: 1.12
Enabled: false
ID: {8F6A6FD9-0619-459f-B9D0-81DE065D4E21}

Graphics
--------

Adapter Description: NVIDIA Quadro FX 570M
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: 256
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300
Device ID: 0x040c
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 9-12-2014
Driver Version: 9.18.13.4084
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 20d917aa
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA Quadro FX 570M Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

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------------------------------

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user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Nightly.

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7

NSS
Expected minimum version: 3.18 Basic ECC Beta
Version in use: 3.18 Basic ECC Beta

NSSSMIME
Expected minimum version: 3.18 Basic ECC Beta
Version in use: 3.18 Basic ECC Beta

NSSSSL
Expected minimum version: 3.18 Basic ECC Beta
Version in use: 3.18 Basic ECC Beta

NSSUTIL
Expected minimum version: 3.18 Beta
Version in use: 3.18 Beta

Experimental Features
---------------------

Comment 5

[Jim Mathies [:jimm]]

(In reply to martin from comment #0)
> Steps to reproduce: 
> open multiple tabs, close firefox, plugin-container.exe crashes
> Report from eventlog (sorry german)
> Name der fehlerhaften Anwendung: plugin-container.exe, Version: 35.0.0.5396,
> Zeitstempel: 0x5437bbb2
> Name des fehlerhaften Moduls: mozalloc.dll, Version: 35.0.0.5396,
> Zeitstempel: 0x5437ba24
> Ausnahmecode: 0x80000003
> Fehleroffset: 0x0000000000001373
> ID des fehlerhaften Prozesses: 0x1a14
> Startzeit der fehlerhaften Anwendung: 0x01cfe4a7c3a7b07d
> Pfad der fehlerhaften Anwendung: C:\Program Files\Firefox Nightly
> 64\plugin-container.exe
> Pfad des fehlerhaften Moduls: C:\Program Files\Firefox Nightly
> 64\mozalloc.dll
> Berichtskennung: 603d082a-509b-11e4-a1e0-001e37867add

Are you still seeing these crashes?

also, is there anything in about:crashes that's recent?

Comment 6

[martin]

Jim, its been a while since I reported this, I'm not currently seeing them, i.e can not repro with the story I'v given.

I'v set my system to take a process dump when a process fails (unhandled) .
I do have a see a crash in about:crashes that matches in time and data with a dump.

It is bp bp-c23c2355-4e52-484b-a7b0-c40392141110

I do not see one that matches exactly with the time stamp of the original dump upload, 
but 4 that I do not have a dump for from the same time frame, 
bp bp-99cb2e6d-510e-46d6-9887-cede02141010	11.10.2014	00:50
bp bp-81e10977-e47f-4fdc-9b97-1908e2141010	11.10.2014	00:35
bp bp-102a045b-287b-4f39-8c7c-4aaef2141010	11.10.2014	00:35
bp bp-ed2be74d-a3bf-4639-8852-b40442141010	10.10.2014	18:28

How do you want to proceed?
(been a while, can't repro (currently) close?

Comment 7

[martin]

Ps: The first one bp bp-c23c2355-4e52-484b-a7b0-c40392141110 looks like bug 1088148
(For this I do have a dump, not yet uploades, could be helpful for bug 1088148 )

Comment 8

[Jim Mathies [:jimm]]

lets just resolve it for now, if we run across this again we can reopen.

Comment 9

[martin]

Ok, thanks Jim

Comment 10

[April Morone]

Daniel Disera (a fellow mozillian) reported to me of that he also is having this same error. His exact words to me were, "I have e10s enabled over here and whenever I close plugin-container.exe, my tabs crash."  So, there still might be an issue.  Please assist.

Comment 11

[Jim Mathies [:jimm]]

(In reply to April Morone from comment #10)
> Daniel Disera (a fellow mozillian) reported to me of that he also is having
> this same error. His exact words to me were, "I have e10s enabled over here
> and whenever I close plugin-container.exe, my tabs crash."  So, there still
> might be an issue.  Please assist.

Curious, what does your friend mean by 'whenever I close plugin-container.exe'?

Comment 12

[April Morone]

(In reply to Jim Mathies [:jimm] from comment #11)
> (In reply to April Morone from comment #10)
> > Daniel Disera (a fellow mozillian) reported to me of that he also is having
> > this same error. His exact words to me were, "I have e10s enabled over here
> > and whenever I close plugin-container.exe, my tabs crash."  So, there still
> > might be an issue.  Please assist.
> 
> Curious, what does your friend mean by 'whenever I close
> plugin-container.exe'?

He stated to me of that he manually purposely closed it.

Comment 13

[April Morone]

And he also stated to me just now of that it isn't a situation like this situation mentioned in this bugk, but that when he purposely manually closes it, tabs crash.  I let him know how he can disabled it in browser, but he stated that he doesn't want to disable it.  He stated of that because it isn't a situation like what is mentioned in this bug, of that he will file a separate bug for it.  I asked him to add me to that bug, as well.  I will link that bug to a post herein, once I learn of it after he files it.

Comment 14

[April Morone]

And by the way, I had his last name spellt wrongly.  It is actually spellt Daniel Desira.  I apologise for my previous mistake.

Comment 15

[April Morone]

(In reply to Jim Mathies [:jimm] from comment #11)
> (In reply to April Morone from comment #10)
> > Daniel Disera (a fellow mozillian) reported to me of that he also is having
> > this same error. His exact words to me were, "I have e10s enabled over here
> > and whenever I close plugin-container.exe, my tabs crash."  So, there still
> > might be an issue.  Please assist.
> 
> Curious, what does your friend mean by 'whenever I close
> plugin-container.exe'?





He stated of that he used Task Manager in Windows to end process of plugin-container.exe.

Comment 16

[April Morone]

The URL to Daniel Desira's bug he just filed about this is: https://bugzilla.mozilla.org/show_bug.cgi?id=1107669.

Comment 17

[Jim Mathies [:jimm]]

OK, since we have a new bug filed, closing this back out.

Comment 18

[April Morone]

(In reply to Jim Mathies [:jimm] from comment #17)
> OK, since we have a new bug filed, closing this back out.

Okay.  :)