Closed Bug 1081204 Opened 10 years ago Closed 9 years ago

[e10s] plugin-container crashes when closing firefox with multiple tabs open and e10s enabled

Categories

(Core Graveyard :: Plug-ins, defect)

x86
Windows 7
defect
Not set
normal

Tracking

(e10s+)

RESOLVED FIXED
Tracking Status
e10s + ---

People

(Reporter: martin, Unassigned)

References

Details

(Whiteboard: DUPEME)

Steps to reproduce: 
open multiple tabs, close firefox, plugin-container.exe crashes
Report from eventlog (sorry german)
Name der fehlerhaften Anwendung: plugin-container.exe, Version: 35.0.0.5396, Zeitstempel: 0x5437bbb2
Name des fehlerhaften Moduls: mozalloc.dll, Version: 35.0.0.5396, Zeitstempel: 0x5437ba24
Ausnahmecode: 0x80000003
Fehleroffset: 0x0000000000001373
ID des fehlerhaften Prozesses: 0x1a14
Startzeit der fehlerhaften Anwendung: 0x01cfe4a7c3a7b07d
Pfad der fehlerhaften Anwendung: C:\Program Files\Firefox Nightly 64\plugin-container.exe
Pfad des fehlerhaften Moduls: C:\Program Files\Firefox Nightly 64\mozalloc.dll
Berichtskennung: 603d082a-509b-11e4-a1e0-001e37867add
Blocks: e10s
Component: General → Plug-ins
Product: Firefox → Core
Whiteboard: DUPEME
I'v just uploaded a dump of the failing plugin-container.exe to 
https://www.dropbox.com/l/dukBKMiTSgArnmCgtRnWNn
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:35.0) Gecko/20100101 Firefox/35.0
Let me know if you need additional Information
Version: unspecified → Trunk
I have this same codes in system events and I can see that when I open a tab with a flash content, sub plugin-container.exe is launched, then when I close that tab, sub plugin-container.exe will crash without fail. I can reproduce it every time.
You can clearly see it if you set dom.ipc.processCount = 100 and open some tabs with flash, then start closing them. So it's not related to closing firefox, but to closing plugin-container.exe.
Blocks: e10s-plugins
No longer blocks: e10s
tracking-e10s: --- → +
martin, would you mind posting your about:support text?
Flags: needinfo?(martin)
Here it is, (nightly has reved a number of times since then) 
Application Basics
------------------

Name: Firefox
Version: 36.0a1
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:36.0) Gecko/20100101 Firefox/36.0
Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: Add-on Compatibility Reporter
Version: 2.0.4
Enabled: true
ID: compatibility@addons.mozilla.org

Name: Download YouTube Videos as MP4
Version: 1.7.28
Enabled: true
ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

Name: DownThemAll!
Version: 2.0.17
Enabled: true
ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: Nightly Tester Tools
Version: 3.7
Enabled: true
ID: {8620c15f-30dc-4dba-a131-7c5d20cf4a29}

Name: Saved Password Editor
Version: 2.7.3
Enabled: true
ID: savedpasswordeditor@daniel.dawson

Name: Secure Password Generator
Version: 0.5
Enabled: true
ID: password.generator@kolya.ca

Name: SSL Version Control
Version: 0.3
Enabled: true
ID: jid1-ZM3BerwS6FsQAg@jetpack

Name: StartupMaster
Version: 1.6
Enabled: true
ID: {506d044e-41fa-4cc8-9dc6-9ff70e96eebf}

Name: 1Password
Version: 4.2.4
Enabled: false
ID: onepassword4@agilebits.com

Name: Avira Browser Safety
Version: 1.4.0
Enabled: false
ID: abs@avira.com

Name: CodeBurner for Firebug
Version: 1.6
Enabled: false
ID: firebug@tools.sitepoint.com

Name: ConsoleExport
Version: 0.5b5
Enabled: false
ID: consoleexport@janodvarko.cz

Name: Cookies Manager+
Version: 1.5.2
Enabled: false
ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d}

Name: Dojo Firebug Extension
Version: 1.1.4
Enabled: false
ID: dojo@silvergate.ar.ibm.com

Name: eCleaner
Version: 1.4
Enabled: false
ID: {c72c0c73-4eb0-4fb3-af0f-074e97326cfd}

Name: FEBE
Version: 8.0.5
Enabled: false
ID: {4BBDD651-70CF-4821-84F8-2B918CF89CA3}

Name: FindBar Tweak
Version: 1.4.18
Enabled: false
ID: fbt@quicksaver

Name: Firebug
Version: 2.0.4
Enabled: false
ID: firebug@software.joehewitt.com

Name: Flair
Version: 0.4.66
Enabled: false
ID: lcc@ibm.com

Name: FlashGot
Version: 1.5.6.5
Enabled: false
ID: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}

Name: Gecko Profiler
Version: 1.14.2
Enabled: false
ID: jid0-edalmuivkozlouyij0lpdx548bc@jetpack

Name: Illuminations for Developers
Version: 1.1.28
Enabled: false
ID: sroussey@illumination-for-developers.com

Name: JavaScript Object Examiner
Version: 2.0beta
Enabled: false
ID: JavaScriptObjectExaminer@SoftwareByChuck.com

Name: Lazarus: Form Recovery
Version: 2.3
Enabled: false
ID: lazarus@interclue.com

Name: Lightbeam
Version: 1.0.10.2
Enabled: false
ID: jid1-F9UJ2thwoAm5gQ@jetpack

Name: MR Tech Toolkit
Version: 6.0.4
Enabled: false
ID: {9669CC8F-B388-42FE-86F4-CB5E7F5A8BDC}

Name: NetExport
Version: 0.9b6
Enabled: false
ID: netexport@getfirebug.com

Name: Password Exporter
Version: 1.2.1
Enabled: false
ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}

Name: Quick Locale Switcher
Version: 1.7.8.5
Enabled: false
ID: {25A1388B-6B18-46c3-BEBA-A81915D0DE8F}

Name: Tab Mix Plus
Version: 0.4.1.5.2
Enabled: false
ID: {dc572301-7619-498c-a57d-39143191b318}

Name: tab-crasher
Version: 0.1
Enabled: false
ID: jid1-KrxrrWKPOoE4Mw@jetpack

Name: TableTools2
Version: 1.17
Enabled: false
ID: tabletools2@mingyi.org

Name: View Cookies
Version: 1.12
Enabled: false
ID: {8F6A6FD9-0619-459f-B9D0-81DE065D4E21}

Graphics
--------

Adapter Description: NVIDIA Quadro FX 570M
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: 256
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300
Device ID: 0x040c
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 9-12-2014
Driver Version: 9.18.13.4084
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 20d917aa
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA Quadro FX 570M Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.display.background_color: #C0C0C0
browser.display.use_system_colors: true
browser.history_expire_days.mirror: 260
browser.places.createdSmartBookmarks: true
browser.places.importBookmarksHTML: false
browser.places.importDefaults: false
browser.places.leftPaneFolderId: -1
browser.places.migratePostDataAnnotations: false
browser.places.smartBookmarksVersion: 7
browser.places.updateRecentTagsUri: false
browser.search.openintab: true
browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20141114030206
browser.startup.homepage: https://bugzilla.mozilla.org/enter_bug.cgi?format=__default__&product=Firefox&component=General&blocked=516752&short_des
browser.startup.homepage_override.buildID: 20141114030206
browser.startup.homepage_override.mstone: 36.0a1
browser.tabs.autoHide: false
browser.tabs.drawInTitlebar: false
browser.tabs.remote.autostart: true
browser.tabs.remote.autostart.1: false
browser.tabs.remote.autostart.disabled-because-using-a11y: false
browser.tabs.warnOnClose: false
browser.urlbar.trimURLs: false
dom.allow_scripts_to_close_windows: true
dom.disable_window_open_feature.status: false
dom.max_chrome_script_run_time: 0
dom.max_script_run_time: 1800
dom.mozApps.runUpdate: false
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.checkCompatibility.16.0a: true
extensions.lastAppVersion: 36.0a1
font.internaluseonly.changed: false
general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C)
general.useragent.extra.ubiquity:
gfx.blacklist.suggested-driver-version: 257.21
gfx.direct3d.last_used_feature_level_idx: 1
javascript.options.strict: true
media.gmp-gmpopenh264.enabled: true
media.gmp-manager.lastCheck: 1415949102
media.peerconnection.video.h264_enabled: true
network.cookie.prefsMigrated: true
network.http.max-persistent-connections-per-proxy: 16
network.http.pipelining: true
network.http.pipelining.maxrequests: 8
network.http.proxy.pipelining: true
network.image.imageBehavior: 0
network.protocol-handler.warn-external.http: false
network.protocol-handler.warn-external.https: false
places.database.lastMaintenance: 1415945042
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 167772160
places.last_vacuum: 1295444883
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.flash: 1
plugin.state.npcontentblocker: 2
plugin.state.npdeployjava: 0
plugin.state.nponlinebanking: 2
plugin.state.npvkplugin: 2
print.printer_Canon_MG7100_series_Printer_WS.print_bgcolor: false
print.printer_Canon_MG7100_series_Printer_WS.print_bgimages: false
print.printer_Canon_MG7100_series_Printer_WS.print_colorspace:
print.printer_Canon_MG7100_series_Printer_WS.print_command:
print.printer_Canon_MG7100_series_Printer_WS.print_downloadfonts: false
print.printer_Canon_MG7100_series_Printer_WS.print_duplex: 0
print.printer_Canon_MG7100_series_Printer_WS.print_edge_bottom: 0
print.printer_Canon_MG7100_series_Printer_WS.print_edge_left: 0
print.printer_Canon_MG7100_series_Printer_WS.print_edge_right: 0
print.printer_Canon_MG7100_series_Printer_WS.print_edge_top: 0
print.printer_Canon_MG7100_series_Printer_WS.print_evenpages: true
print.printer_Canon_MG7100_series_Printer_WS.print_footercenter:
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print.printer_Canon_MG7100_series_Printer_WS.print_footerright: &D
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print.printer_Canon_MG7100_series_Printer_WS.print_margin_bottom: 0.5
print.printer_Canon_MG7100_series_Printer_WS.print_margin_left: 0.5
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print.printer_Canon_MG7100_series_Printer_WS.print_oddpages: true
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print.printer_Canon_MG7100_series_Printer_WS.print_page_delay: 50
print.printer_Canon_MG7100_series_Printer_WS.print_paper_data: 9
print.printer_Canon_MG7100_series_Printer_WS.print_paper_height: 11,00
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print.printer_Canon_MG7100_series_Printer_WS.print_paper_size_unit: 1
print.printer_Canon_MG7100_series_Printer_WS.print_paper_width: 8,50
print.printer_Canon_MG7100_series_Printer_WS.print_plex_name:
print.printer_Canon_MG7100_series_Printer_WS.print_resolution: 1065353216
print.printer_Canon_MG7100_series_Printer_WS.print_resolution_name:
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print.printer_Canon_MG7100_series_Printer_WS.print_scaling: 1,00
print.printer_Canon_MG7100_series_Printer_WS.print_shrink_to_fit: true
print.printer_Canon_MG7100_series_Printer_WS.print_to_file: false
print.printer_Canon_MG7100_series_Printer_WS.print_unwriteable_margin_bottom: 0
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print.printer_Canon_MG7100_series_Printer_WS.print_unwriteable_margin_right: 0
print.printer_Canon_MG7100_series_Printer_WS.print_unwriteable_margin_top: 0
print.printer_Canon_MG7100_series_Printer_XPS.print_bgcolor: false
print.printer_Canon_MG7100_series_Printer_XPS.print_bgimages: false
print.printer_Canon_MG7100_series_Printer_XPS.print_colorspace:
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print.printer_Canon_MG7100_series_Printer_XPS.print_duplex: 0
print.printer_Canon_MG7100_series_Printer_XPS.print_edge_bottom: 0
print.printer_Canon_MG7100_series_Printer_XPS.print_edge_left: 0
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print.printer_Canon_MG7100_series_Printer_XPS.print_edge_top: 0
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print.printer_Canon_MG7100_series_Printer_XPS.print_footerright: &D
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print.printer_Canon_MG7100_series_Printer_XPS.print_margin_top: 0.5
print.printer_Canon_MG7100_series_Printer_XPS.print_oddpages: true
print.printer_Canon_MG7100_series_Printer_XPS.print_orientation: 0
print.printer_Canon_MG7100_series_Printer_XPS.print_page_delay: 50
print.printer_Canon_MG7100_series_Printer_XPS.print_paper_data: 9
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print.printer_Canon_MG7100_series_Printer_XPS.print_resolution_name:
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print.printer_CutePDF_Writer.print_bgcolor: false
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print.printer_CutePDF_Writer.print_margin_top: 0.5
print.printer_CutePDF_Writer.print_oddpages: true
print.printer_CutePDF_Writer.print_orientation: 0
print.printer_CutePDF_Writer.print_page_delay: 50
print.printer_CutePDF_Writer.print_paper_data: 9
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security.dialog_enable_delay: 0
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
security.enable_ssl3: true
security.enable_tls: true
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security.warn_entering_secure: false
security.warn_entering_weak: true
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security.warn_submit_insecure: false
security.warn_viewing_mixed: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1415736445

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Nightly.

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7

NSS
Expected minimum version: 3.18 Basic ECC Beta
Version in use: 3.18 Basic ECC Beta

NSSSMIME
Expected minimum version: 3.18 Basic ECC Beta
Version in use: 3.18 Basic ECC Beta

NSSSSL
Expected minimum version: 3.18 Basic ECC Beta
Version in use: 3.18 Basic ECC Beta

NSSUTIL
Expected minimum version: 3.18 Beta
Version in use: 3.18 Beta

Experimental Features
---------------------
Flags: needinfo?(martin)
(In reply to martin from comment #0)
> Steps to reproduce: 
> open multiple tabs, close firefox, plugin-container.exe crashes
> Report from eventlog (sorry german)
> Name der fehlerhaften Anwendung: plugin-container.exe, Version: 35.0.0.5396,
> Zeitstempel: 0x5437bbb2
> Name des fehlerhaften Moduls: mozalloc.dll, Version: 35.0.0.5396,
> Zeitstempel: 0x5437ba24
> Ausnahmecode: 0x80000003
> Fehleroffset: 0x0000000000001373
> ID des fehlerhaften Prozesses: 0x1a14
> Startzeit der fehlerhaften Anwendung: 0x01cfe4a7c3a7b07d
> Pfad der fehlerhaften Anwendung: C:\Program Files\Firefox Nightly
> 64\plugin-container.exe
> Pfad des fehlerhaften Moduls: C:\Program Files\Firefox Nightly
> 64\mozalloc.dll
> Berichtskennung: 603d082a-509b-11e4-a1e0-001e37867add

Are you still seeing these crashes?

also, is there anything in about:crashes that's recent?
Jim, its been a while since I reported this, I'm not currently seeing them, i.e can not repro with the story I'v given.

I'v set my system to take a process dump when a process fails (unhandled) .
I do have a see a crash in about:crashes that matches in time and data with a dump.

It is bp bp-c23c2355-4e52-484b-a7b0-c40392141110

I do not see one that matches exactly with the time stamp of the original dump upload, 
but 4 that I do not have a dump for from the same time frame, 
bp bp-99cb2e6d-510e-46d6-9887-cede02141010	11.10.2014	00:50
bp bp-81e10977-e47f-4fdc-9b97-1908e2141010	11.10.2014	00:35
bp bp-102a045b-287b-4f39-8c7c-4aaef2141010	11.10.2014	00:35
bp bp-ed2be74d-a3bf-4639-8852-b40442141010	10.10.2014	18:28

How do you want to proceed?
(been a while, can't repro (currently) close?
Flags: needinfo?(jmathies)
Ps: The first one bp bp-c23c2355-4e52-484b-a7b0-c40392141110 looks like bug 1088148
(For this I do have a dump, not yet uploades, could be helpful for bug 1088148 )
lets just resolve it for now, if we run across this again we can reopen.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Flags: needinfo?(jmathies)
Resolution: --- → WORKSFORME
Ok, thanks Jim
Daniel Disera (a fellow mozillian) reported to me of that he also is having this same error. His exact words to me were, "I have e10s enabled over here and whenever I close plugin-container.exe, my tabs crash."  So, there still might be an issue.  Please assist.
Status: RESOLVED → REOPENED
Ever confirmed: true
Resolution: WORKSFORME → ---
(In reply to April Morone from comment #10)
> Daniel Disera (a fellow mozillian) reported to me of that he also is having
> this same error. His exact words to me were, "I have e10s enabled over here
> and whenever I close plugin-container.exe, my tabs crash."  So, there still
> might be an issue.  Please assist.

Curious, what does your friend mean by 'whenever I close plugin-container.exe'?
Flags: needinfo?(linuxwebdeveloper)
(In reply to Jim Mathies [:jimm] from comment #11)
> (In reply to April Morone from comment #10)
> > Daniel Disera (a fellow mozillian) reported to me of that he also is having
> > this same error. His exact words to me were, "I have e10s enabled over here
> > and whenever I close plugin-container.exe, my tabs crash."  So, there still
> > might be an issue.  Please assist.
> 
> Curious, what does your friend mean by 'whenever I close
> plugin-container.exe'?

He stated to me of that he manually purposely closed it.
Flags: needinfo?(linuxwebdeveloper)
And he also stated to me just now of that it isn't a situation like this situation mentioned in this bugk, but that when he purposely manually closes it, tabs crash.  I let him know how he can disabled it in browser, but he stated that he doesn't want to disable it.  He stated of that because it isn't a situation like what is mentioned in this bug, of that he will file a separate bug for it.  I asked him to add me to that bug, as well.  I will link that bug to a post herein, once I learn of it after he files it.
And by the way, I had his last name spellt wrongly.  It is actually spellt Daniel Desira.  I apologise for my previous mistake.
(In reply to Jim Mathies [:jimm] from comment #11)
> (In reply to April Morone from comment #10)
> > Daniel Disera (a fellow mozillian) reported to me of that he also is having
> > this same error. His exact words to me were, "I have e10s enabled over here
> > and whenever I close plugin-container.exe, my tabs crash."  So, there still
> > might be an issue.  Please assist.
> 
> Curious, what does your friend mean by 'whenever I close
> plugin-container.exe'?





He stated of that he used Task Manager in Windows to end process of plugin-container.exe.
The URL to Daniel Desira's bug he just filed about this is: https://bugzilla.mozilla.org/show_bug.cgi?id=1107669.
OK, since we have a new bug filed, closing this back out.
Status: REOPENED → RESOLVED
Closed: 10 years ago9 years ago
Resolution: --- → FIXED
(In reply to Jim Mathies [:jimm] from comment #17)
> OK, since we have a new bug filed, closing this back out.

Okay.  :)
Product: Core → Core Graveyard
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