1093208 - [e10s] Cannot save image

Status: RESOLVED FIXED

(Core Graveyard :: File Handling, defect)

Description

[Aurélien MANCA]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:36.0) Gecko/20100101 Firefox/36.0
Build ID: 20141103030205

Steps to reproduce:

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:36.0) Gecko/20100101 Firefox/36.0
Nightly version: 36.0a1 (2014-11-03)

Steps to reproduce:

1) Enable e10s experimental feature
2) Navigate to https://mozorg.cdn.mozilla.net/media/img/home/voices/mozilla-wordmark-white.png
3) Download the image


Actual results:

The image cannot be downloaded with the keyboard shortcut (command + S), the context or File menu (Save as).

The keyboard shortcut does not open the file explorer whereas with the the menu, I can choose a folder and a name for the file. But it's not downloaded.

Comment 1

[Paul Silaghi, QA [:pauly]]

Confirmed in 36.0a1 (2014-11-03) Win 7 x64

Comment 2

[Panos Astithas (he/him) [:past] (please ni?)]

I get this on OS X too, even with bugzilla attachments. I can only download the file using the context menu "Save As", but not by Cmd-S or the File menu.

Comment 3

[Martijn Wargers (dead)]

I can't save any page at all.

Comment 4

[martin]

Probably a variant of this:
New Profile
Browse to a Page containing images
I used www.heise.de
right click on an image
select "Save Image As"
in the save dialog navigate to different directory
Click save

Result: File is not saved

Result File should be saved

Errors in Browser Console:
00:27:40.085 [Exception... "Unexpected error"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: resource://gre/modules/DownloadLastDir.jsm :: DownloadLastDir.prototype.setFile :: line 173"  data: no] Promise-backend.js:873:0
00:27:40.086 Error: operation not possible on dead CPOW <unknown>

Reproducible: Always on Windows 7 Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:36.0) Gecko/20100101 Firefox/36.0 ID:20141116030212 CSet: a52bf59965a0

Comment 5

[martin]

Addition to comment 4 : Tested with E10 off, file saves ok, no errors in Browser Console

To every body else: What errors do you see in the Browser Console?

Comment 6

[Paul Silaghi, QA [:pauly]]

(In reply to martin from comment #5)
> To every body else: What errors do you see in the Browser Console?
"TypeError: window.content is null browser.xul:1:0", 36.0a1 (2014-11-16), e10s ON, Win 7 x64

Comment 7

[martin]

Addition to comment 4 :
I still see the errors in browser console, but saving an image to a different directory works for me now.
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:36.0) Gecko/20100101 Firefox/36.0 ID:20141118144012 CSet: 084441e904d1

Comment 8

[Jim Mathies [:jimm]]

> Steps to reproduce:
> 
> 1) Enable e10s experimental feature
> 2) Navigate to
> https://mozorg.cdn.mozilla.net/media/img/home/voices/mozilla-wordmark-white.
> png
> 3) Download the image
> 
> 
> Actual results:
> 
> The image cannot be downloaded with the keyboard shortcut (command + S), the
> context or File menu (Save as).
> 
> The keyboard shortcut does not open the file explorer whereas with the the
> menu, I can choose a folder and a name for the file. But it's not downloaded.

WFM, latest nightly, win7

Comment 9

[martin]

WFM too
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:37.0) Gecko/20100101 Firefox/37.0 ID:20141216030203 CSet: b836016d82b5

Comment 10

[martin]

Linux only?

Comment 11

[Panos Astithas (he/him) [:past] (please ni?)]

Nope, it works now on Linux, too.

Comment 12

[Aurélien MANCA]

That's working now, thank you.

Comment 13

[Yorik van Havre]

Hi guys,

The following might be useful...

I am still unable to dowload images (latest nightly on debian linux 64bit, fresh reset, e10s enabled). 

When I try to download an image, the image to download appears in the downloads list, but with unknown size, and stays there forever without downloading.

Nothing in the browser console, but this in the terminal that launched firefox:

WARNING: content window passed to PrivateBrowsingUtils.isWindowPrivate. Use isContentWindowPrivate instead (but only for frame scripts).
pbu_isWindowPrivate@resource://gre/modules/PrivateBrowsingUtils.jsm:25:14
internalPersist@chrome://global/content/contentAreaUtils.js:381:19
continueSave@chrome://global/content/contentAreaUtils.js:328:5
internalSave/<@chrome://global/content/contentAreaUtils.js:301:7
Handler.prototype.process@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:867:23
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:746:7
this.PromiseWalker.scheduleWalkerLoop/<@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:688:3

If I close the browser, however, and reopen it, and click the "restore last session" button, the ongoing image download is resumed and succeeds. No more message in the terminal.

I tried this with several different websites and different image formats.

Cheers
Yorik

Comment 14

[Paul Silaghi, QA [:pauly]]

When I try to save an image, I hit bug 1122525.
38.0a1 (2015-02-10) Win 7

Comment 15

[Olly Hodgson]

(In reply to Yorik van Havre from comment #13)
>
> I am still unable to dowload images (latest nightly on debian linux 64bit,
> fresh reset, e10s enabled). 
>
> [...]
> 
> If I close the browser, however, and reopen it, and click the "restore 
> last session" button, the ongoing image download is resumed and succeeds. 
> No more message in the terminal.

I'm seeing the same problem as Yorik. I'm on Windows 2012 R2 x64, latest nightly, freshly reset, E10S enabled.

Comment 16

[Aaron Train [:aaronmt]]

This is being reported as not working on latest trunk (38) builds in the #QA channel.

Comment 17

[pedrogfrancisco]

Not working on Nightly built from https://hg.mozilla.org/mozilla-central/rev/ee093ca70666

Comment 18

[pedrogfrancisco]

Attachment: Screenshot of infinite download

Comment 19

[Jim Mathies [:jimm]]

I get this - 

[Exception... "It's illegal to pass a CPOW to native code arg 2 [nsIWebBrowserPersist.saveURI]"  nsresult: "0x80570036 (NS_ERROR_XPC_CANT_PASS_CPOW_TO_NATIVE)"  location: "JS frame :: chrome://global/content/contentAreaUtils.js :: internalPersist :: line 422"  data: no]

Comment 20

[Bjorn]

WFM in latest nightly:
Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0

Comment 21

[Yorik van Havre]

WFM too now! Thanks for the fix, mozilla heroes!
Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0

Comment 22

[Martijn Wargers (dead)]

Based on comment 20 and comment 21 resolving as worksforme.