Closed Bug 1097182 Opened 8 years ago Closed 8 years ago

[FxA] Firefox account creation page is blank and unresponsive

Categories

(Firefox OS Graveyard :: FxA, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.0 unaffected, b2g-v2.1 unaffected, b2g-v2.2 affected)

RESOLVED DUPLICATE of bug 1096603
Tracking Status
b2g-v2.0 --- unaffected
b2g-v2.1 --- unaffected
b2g-v2.2 --- affected

People

(Reporter: rmead, Unassigned)

References

()

Details

(Keywords: regression, Whiteboard: [2.1-exploratory-3])

Attachments

(1 file)

Attached file Flame2.2logcat.txt
Description:
When trying to create a Firefox Account, the creation page is blank is unresponsive, blocking the user from creating an account.
   
Prereq:
Have an active internet connection

Repro Steps:
1) Update a Flame device to BuildID: 20141107001205
2) Tap 'Settings' app
3) Go into FireFox Accounts page
4) Tap 'Create Account or Sign In" button

Actual:
Takes you to a blank page with an unresponsive 'Next' button on the bottom

Expected: 
Takes you to the Setup page where you can enter an email


Flame 2.2

Device: Flame 2.2 Master (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141111040202
Gaia: 6af3a8a833eb8bb651e8b188cb3f3c3a43bb4184
Gecko: 76b85b90a8cb
Version: 36.0a1 (2.2) 
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0


Repro frequency: 100%
See attached: logcat, video - http://youtu.be/SZz72RIM7xk
This issue does NOT occur on Flame 2.0(319mb) and Flame 2.1(319mb)

When trying to create a new Firefox account, you are brought to a blank page.

Flame 2.0

Device: Flame 2.0 (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141111000205
Gaia: dfdd6268b9784eafdd509f0ddf71407698ed5080
Gecko: fcc5d31f84d7
Version: 32.0 (2.0)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0


Flame 2.1 

Device: Flame 2.1 (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141111001201
Gaia: 7154f9aa0a69af56c8bd89be0c98d9791449527b
Gecko: 452db1a0c9a0
Version: 34.0 (2.1) 
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(dharris)
Status: NEW → RESOLVED
Closed: 8 years ago
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)
Resolution: --- → DUPLICATE
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