Closed Bug 1097182 Opened 11 years ago Closed 11 years ago

[FxA] Firefox account creation page is blank and unresponsive

Categories

(Firefox OS Graveyard :: FxA, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.0 unaffected, b2g-v2.1 unaffected, b2g-v2.2 affected)

RESOLVED DUPLICATE of bug 1096603
Tracking Status
b2g-v2.0 --- unaffected
b2g-v2.1 --- unaffected
b2g-v2.2 --- affected

People

(Reporter: rmead, Unassigned)

References

()

Details

(Keywords: regression, Whiteboard: [2.1-exploratory-3])

Attachments

(1 file)

Attached file Flame2.2logcat.txt
Description: When trying to create a Firefox Account, the creation page is blank is unresponsive, blocking the user from creating an account. Prereq: Have an active internet connection Repro Steps: 1) Update a Flame device to BuildID: 20141107001205 2) Tap 'Settings' app 3) Go into FireFox Accounts page 4) Tap 'Create Account or Sign In" button Actual: Takes you to a blank page with an unresponsive 'Next' button on the bottom Expected: Takes you to the Setup page where you can enter an email Flame 2.2 Device: Flame 2.2 Master (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141111040202 Gaia: 6af3a8a833eb8bb651e8b188cb3f3c3a43bb4184 Gecko: 76b85b90a8cb Version: 36.0a1 (2.2) Firmware Version: v188-1 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0 Repro frequency: 100% See attached: logcat, video - http://youtu.be/SZz72RIM7xk
This issue does NOT occur on Flame 2.0(319mb) and Flame 2.1(319mb) When trying to create a new Firefox account, you are brought to a blank page. Flame 2.0 Device: Flame 2.0 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141111000205 Gaia: dfdd6268b9784eafdd509f0ddf71407698ed5080 Gecko: fcc5d31f84d7 Version: 32.0 (2.0) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Flame 2.1 Device: Flame 2.1 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141111001201 Gaia: 7154f9aa0a69af56c8bd89be0c98d9791449527b Gecko: 452db1a0c9a0 Version: 34.0 (2.1) Firmware Version: v188-1 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(dharris)
Status: NEW → RESOLVED
Closed: 11 years ago
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)
Resolution: --- → DUPLICATE
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