1097519 - after upgrade to 33.1 all my bookmarks are destroyed, impossible to restore from backups

Status: RESOLVED WORKSFORME

(Firefox :: Bookmarks & History, defect)

Description

[helios]

Attachment: latest

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.1.17 (KHTML, like Gecko) Version/7.1 Safari/537.85.10

Steps to reproduce:

I tried to restore bookmark from backup in json format


Actual results:

Firefox told that its impossible to open any of all 10+ files. All files marked as broken.


Expected results:

Bookmarks should be restored as i suppose ? :)

Comment 1

[helios]

this issue happened after upgrade to 33.1 version today.

Comment 2

[Marco Bonardo [:mak]]

I renamed the file you attached to latest.jsonlz4 and successfully imported it into Firefox 33. I didn't see any issue with that.

Comment 3

[helios]

renamed file, but still "Unable to process the backup file."
Maybe its FF on MacOS issue?

Comment 4

[helios]

Marco!

Can you send me export in html format? :)

i tried to reset FF, safe-mode, downgrades etc etc. No luck.

Comment 5

[Marco Bonardo [:mak]]

I will test on Mac ASAP

Did you try in Safe mode already? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Or after creating a new profile.

Comment 6

[helios]

yep, safe-mode was the first one I tried. After that full reset. No result.

Comment 7

[helios]

Maybe the problem that I have encrypted passwords?..
They're disappeared also and I'm unable to set up master password.

Comment 8

[Marco Bonardo [:mak]]

Sorry for the delay, I also tested your file on Mac, and still I could restore bookmarks without any problem.

Comment 9

[Paul Oiegas [:poiegas], PM for (Ecosystem QA, Services QA, WebCompat QA, Ads QA, and Solo QA teams)]

Hi Helios,

Did you managed to restore the bookmarks from backup after upgrading to a newer Firefox version ? Or is this still reproducing on your end ? 

Thanks,
Paul

Comment 10

[Paul Oiegas [:poiegas], PM for (Ecosystem QA, Services QA, WebCompat QA, Ads QA, and Solo QA teams)]

Considering that the reporter did not answered to my request until now, I will mark the issue as Resolved - Worksforme. If you can still reproduce this, please feel free to reopen it and provide any additional information you have on this.

Thanks,
Paul.