Empty Loop landing page on Internet Explorer 10 and IE9 for link clickers

VERIFIED FIXED in mozilla38


4 years ago
4 years ago


(Reporter: jaws, Assigned: jaws)


Dependency tree / graph

Firefox Tracking Flags



(Whiteboard: [standalone][see comment 4 for potential solution])

User Story

see comment 4 for potential solution


(1 attachment, 3 obsolete attachments)

Very similar to bug 1073415. Most likely, something in the JS is using a feature that is not present in IE9 and IE10. We'll probably have to polyfill/patch the localization JS so that it can work in those browsers.
Paul, was there anything in the IE error console when the page was blank? To get to the error console on IE, you can hit F12 on the keyboard to bring up their developer tools.
Flags: needinfo?(paul.silaghi)
SEC7111: HTTPS security is compromised by http://otf.msn.com/c.gif?rid=1c1522b8bdb7499196bbffbdee5ea664&cts=1415892226355&clid=2430E160848B63B3313AE78E808B6160&di=340&mkt=en-us&pn=startpage&su=http%253A%252F%252Fwww.msn.com%252F%253Focid%253Diehp&pid=startpage&mv=15&cv.product=prime&flightid=muidflt29-haa1t%2Cigflt3cf&exa=muidflt29-haa1t%2Cigflt3cf&activityId=1c1522b8bdb7499196bbffbdee5ea664&cvs=Browser&subcvs=homepage&evt=unload 
"Error while loading the AutoUpdater: Plugin was not installed" 
SCRIPT5007: Unable to get value of the property 'noCompleteBug': object is null or undefined 
l10n-gaia-02ca67948fe8.js, line 1462 character 5
Flags: needinfo?(paul.silaghi)
Specifically, it looks like it is this:
SCRIPT5007: Unable to get value of the property 'noCompleteBug': object is null or undefined 
l10n-gaia-02ca67948fe8.js, line 1462 character 5
(In reply to Jared Wein [:jaws] (please needinfo? me) from comment #3)
> Specifically, it looks like it is this:
> SCRIPT5007: Unable to get value of the property 'noCompleteBug': object is
> null or undefined 
> l10n-gaia-02ca67948fe8.js, line 1462 character 5

See attachment 8504897 [details] [diff] [review] on bug 1073415. I tried working around this there. We hadn't decided how to handle patching of the l10n-gaia library, but I think we were getting towards seeing if we could get the patches into the main library (though maybe temporarily landing on our copy).
backlog: Fx34? → Fx35?


4 years ago
backlog: Fx35? → Fx35+


4 years ago
Priority: -- → P1

Comment 5

4 years ago
My experience using IE 10.0.9200.17148 on Windows 8:
When getting to a room URL or call URL (translation from french):
SCRIPT5007: Unable to get property  « noCompleteBug » from a null reference or non defined 
l10n-gaia-02ca67948fe8.js, Line 1462 character 5
[Tracking Requested - why for this release]:
This patch is for the standalone app. We may choose to uplift it for the sake of shared code with desktop.  Marking this as tracking Fx35 so we get this fixed before Fx35 goes to Release.
tracking-firefox35: --- → ?

Comment 7

4 years ago
Hi Jared,  Is this a bug you're able to do this week so we can uplift into Beta Monday for testing?
Flags: needinfo?(mreavy)
Flags: needinfo?(jaws)


4 years ago
backlog: Fx35+ → Fx36+
Whiteboard: [standalone]
[Tracking Requested - why for this release]:
After triage we've moved this to blocking Fx36 (though we'd love to fix it this week).
tracking-firefox35: ? → ---
tracking-firefox36: --- → ?
Flags: needinfo?(mreavy)
We won't block the release for this bug.
tracking-firefox36: ? → -
Moving all P1->P2.  (P2 means a major bug that we very much want to fix, but we wouldn't stop ship or block the release for it.)
Here's the actual change from P1->P2 (per the previous comment).  P2 indicates a major bug, but not a stop ship.
Priority: P1 → P2


4 years ago
Blocks: 1045498


4 years ago
Severity: normal → major
backlog: Fx36+ → Fx38+


4 years ago
See Also: → bug 1098332
User Story: (updated)
Whiteboard: [standalone] → [standalone][see comment 4 for potential solution]
Assignee: nobody → jaws
Pull request for l10n-gaia, https://github.com/mozilla-b2g/gaia/pull/27606

I inverted the property name in Standard8's patch from noMutationObservers to mutationObservers, and also fixed a bug with the setter that was always using `true` regardless of the supplied value.
Created attachment 8553393 [details] [diff] [review]

This patch includes the changes for l10n-gaia.

If the pull request is approved, then only the index.html changes will need to be landed.

Otherwise we will take this patch on top of l10n-gaia and have to reapply it next time we update. I introduced l10n-gaia-upstream.txt to track the changes that we are making on top of 02ca67948fe8.
Thanks Jared,

I think you'll need to file a bug to go with the PR to get people to notice it. I did for my change - see bug 1118444.

Can you include bug 1117863 in the text file please? I've also got a patch outstanding.

There's also bug 1118905 to re-sync our version of the file once we've got these updates landed.

If we're confident these will work fine, do you think we could land this today? I'm being pushed for a roll-out of standalone for the Google analytics stuff, and so getting this released as well would be a big improvement for us.
Flags: needinfo?(jaws)
Created attachment 8553925 [details] [review]
Github pull request
Flags: needinfo?(jaws)
Attachment #8553925 - Flags: review?(stas)
Attachment #8553925 - Flags: review?(gandalf)
So, we rely on mutation observers for the whole localizability on the JS->HTML API. If you want to support browsers that don't support MutationObservers, but you do want to use l10n.js, why not use a polyfill?

Disabling MO in l10n.js would require many small updates to methods like translateElement, setAttributes etc.
For dataset, we could instead switch to getAttribute('data-noCompleteBug'), right?
Created attachment 8553971 [details] [diff] [review]
Patch v2

I got my Windows 7 VM with IE10 able to talk to my host machines server.

The attached patch gets us to show http://screencast.com/t/pPn6DUhak on IE10. I'm not sure if the MutationObservers were needed for IE9, but since this is pretty much a static page for IE I don't think we need to be concerned with having the l10n update strings as new ones get added.

I also switched to use getAttribute from gandalf's recommendation.
Attachment #8553393 - Attachment is obsolete: true
Attachment #8553925 - Attachment is obsolete: true
Attachment #8553971 - Flags: review?(dmose)
Comment on attachment 8553971 [details] [diff] [review]
Patch v2

Review of attachment 8553971 [details] [diff] [review]:

Looks good, r=dmose.
Attachment #8553971 - Flags: review?(dmose) → review+
Created attachment 8554596 [details] [diff] [review]
Patch v2 (with tracking file)

Carrying forward r+
Attachment #8553971 - Attachment is obsolete: true
Attachment #8554596 - Flags: review+
Keywords: checkin-needed
Whiteboard: [standalone][see comment 4 for potential solution] → [standalone][see comment 4 for potential solution][fixed-in-fx-team]
Last Resolved: 4 years ago
Resolution: --- → FIXED
Whiteboard: [standalone][see comment 4 for potential solution][fixed-in-fx-team] → [standalone][see comment 4 for potential solution]
Target Milestone: --- → mozilla38


4 years ago
Iteration: --- → 38.1 - 26 Jan
Verified fixed on IE9 and IE10 using the dev-server.
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