1098686 - [FFOS2.0][Woodduck][Email]Email content display abnormal when slide the screen

Status: RESOLVED INVALID

(Firefox OS Graveyard :: Gaia::E-Mail, defect, P2)

Description

[sync-1]

Created an attachment (id=971250)
 SNAPSHOT
 
 DEFECT DESCRIPTION:
 Email content display abnormal when slide the screen 
 
  REPRODUCING PROCEDURES:
 1. Create a Email account and receive some mails.
 2. Receive mails, with many content.
 
  EXPECTED BEHAVIOUR:
 the content display completed 
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Attachment: SNAPSHOT

Comment 2

[Josh Cheng [:josh]]

Hi Reporter,
What is the content type you received? txt? PDF?

Comment 3

[Andrew Sutherland [:asuth] (he/him)]

This looks like low-res tiling on the message reader card.  Unless some broken APZ fixes were recently uplifted to 2.0, I don't think there's much that can be done other than disabling low-res tiling.  The key questions would be whether scrolling more causes a repaint to trigger, usually it does.

Comment 4

[sync-1]

Hi, the content I received was txt.

Comment 5

[Josh Cheng [:josh]]

Hi Norry,
qawanted for Woodduck 2.0M and Flame 2.0/2.1/2.2. Thanks!

Comment 6

[Josh Cheng [:josh]]

Hi Gary,
Can you check whether we have solution for 2.0M per comment 3? Thanks!

Comment 7

[Norry.L.F(Leave from Mozilla)]

Attachment: Verify.3gp

This issue has verified successfully on Woodduck 2.0M and Flame 2.0/2.1/2.2, and it can't be repored.

Woodduck build:
Gaia-Rev        3a98f1287fa7b604891220ba5d86982ae8f9971e
Gecko-Rev       03d3ab62d5b07b915434f2d1d68495ad5915ecd2
Build-ID        20141120103003
Version         32.0
Device-Name     jrdhz72_w_ff
FW-Release      4.4.2
FW-Incremental  1416391964
FW-Date         Wed Nov 19 18:12:54 CST 2014
------------------
Flame 2.0:
Gaia-Rev        1ede2666f1e6c1b3fd3b282011caf0cbc59544b0
Gecko-Rev       https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/54f1b0ee07a6
Build-ID        20141120000206
Version         32.0
Device-Name     flame
FW-Release      4.4.2
FW-Incremental  eng.cltbld.20141120.034406
FW-Date         Thu Nov 20 03:44:17 EST 2014
Bootloader      L1TC00011880
------------------
FLame2.1 build:
Gaia-Rev        f8d3bf44029e0afc0124600a4bb34dba8fc1ad21
Gecko-Rev       https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/f70a67a7f846
Build-ID        20141120001207
Version         34.0
Device-Name     flame
FW-Release      4.4.2
FW-Incremental  eng.cltbld.20141120.034911
FW-Date         Thu Nov 20 03:49:22 EST 2014
Bootloader      L1TC00011880
------------------
FLame2.2 build:
Gaia-Rev        1abe09b4925547699dfdb2d358aed019137c3aa6
Gecko-Rev       https://hg.mozilla.org/mozilla-central/rev/6ce1b906c690
Build-ID        20141120040205
Version         36.0a1
Device-Name     flame
FW-Release      4.4.2
FW-Incremental  eng.cltbld.20141120.073331
FW-Date         Thu Nov 20 07:33:41 EST 2014
Bootloader      L1TC00011880

Comment 8

[Norry.L.F(Leave from Mozilla)]

Hi Reporter,

Could you provide the txt attachment? or the txt size? thanks.

Comment 9

[GaryChen [:GaryChen][:PYChen][:gchen][:陳柏宇]]

(In reply to Josh Cheng [:josh] from comment #6)
> Hi Gary,
> Can you check whether we have solution for 2.0M per comment 3? Thanks!
Per comment #3, we should try to disable low-res tiling. 
launch settings app -> developer panel -> tiling

I don't think we have to change any code on gaia side here.

Comment 10

[Norry.L.F(Leave from Mozilla)]

The key point should be "When slide the screen". If so, this bug can be repro on Woodduck 2.0M and Flame 2.0/2.1/2.2

Comment 11

[Josh Cheng [:josh]]

Hi Reporter,
Can you confirm the screen you observe is same as video https://bugzilla.mozilla.org/attachment.cgi?id=8526500?

Comment 12

[Andrew Sutherland [:asuth] (he/him)]

(In reply to Norry.L.F from comment #8)
> Could you provide the txt attachment? or the txt size? thanks.

Potentially useful instructions for this are available at https://wiki.mozilla.org/Gaia/Email/ProvidingEmailsForDebugging

Comment 13

[Josh Cheng [:josh]]

Triage:
This is by design.