1102399 - [b2g][Marketplace] Can't download/install Here Maps: "Here Maps download stopped"

Status: RESOLVED WORKSFORME

(Marketplace Graveyard :: General, defect)

Description

[Mike Habicher [:mikeh] (high bugzilla latency)]

Build:
Gaia-Rev        f8d3bf44029e0afc0124600a4bb34dba8fc1ad21
Gecko-Rev       https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/f70a67a7f846
Build-ID        20141120001207
Version         34.0
Device-Name     flame
FW-Release      4.4.2
FW-Incremental  40
FW-Date         Tue Oct 21 15:59:42 CST 2014
Bootloader      L1TC10011880

STR:
0. flash the above build
1. open the Marketplace
2. type in Here and press the magnifying glass icon on the keyboard
3. in the search results, press the "Free" button for Here Maps

Expected: Here Maps should download and install

Observed: download/install fails with "Here Maps download stopped"

Additional: I have a pay-as-you-go US TMo SIM in my Flame, but data is turned off because I'm not currently in the US. I'm instead using WiFi.

Comment 1

[Mike Habicher [:mikeh] (high bugzilla latency)]

More: after the failure, if I close and reopen the Marketplace, the Here Maps result says, "Open" instead of "Free". Tapping "Open" does nothing. The icon on the Homescreen is a red 'retry' circle. Tapping on it and tapping on the resulting Download button does nothing.

Comment 2

[Mike Habicher [:mikeh] (high bugzilla latency)]

Okay, just got a notice that there are updates for both(?) Marketplaces. I clicked on Download to install both of them, and the download failed: "There was an error while downloading the updates."

Aside: I was able to successfully configure this build to use my mozmail account, so at least networking is working.

Comment 3

[Mike Habicher [:mikeh] (high bugzilla latency)]

Rebooting my Flame didn't fix the problem.

Comment 4

[Mike Habicher [:mikeh] (high bugzilla latency)]

Attachment: logcat of the failure trying to update Marketplace apps

Relevant?

11-20 14:10:24.134   206   206 E GeckoConsole: Content JS INFO at app://system.gaiamobile.org/js/updatable.js:106 in AppUpdatable.prototype.errorCallBack: downloadError event, error code is INVALID_SIGNATURE

Comment 5

[Mike Habicher [:mikeh] (high bugzilla latency)]

Hmm, just realized I was using the wrong (of three) Marketplace icons on my Flame. Naturally, the last one I noticed and tried successfully downloaded and installed Here Maps.