Closed Bug 1113511 Opened 10 years ago Closed 8 years ago

Special characters (like German umlauts) not showing correctly when opening e-mails for the first time

Categories

(Thunderbird :: General, defect)

31 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1287336

People

(Reporter: ed.hart, Unassigned)

Details

Dear Sir or Madam,

my problem is about the German umlauts (ä, ö, ü) in e-mails that I receive. The umlauts aren't shown correctly, when I open received e-mails the first time. When I close the e-mails and open them a second time the umlauts are shown correctly. I don't know how to get rid of that bug.
All the instructions I found in the internet about that problem didn't help me. The problem still exists. I think several other users of  Thunderbird know that problem, too. Otherwise they wouldn't write about it in the internet.

Yours sicerely

Edwin Hartmann
I have seen cases where umlauts in UTF-8 encoded e-mail didn't show correctly when opening an e-mail.
Sadly I could never reproduce this problem in a predictable fashion as the e-mail would display correctly upon repeated opening.

I have also seen cases where replying didn't show the special characters correctly, sadly also not reproducible.

Can the reporter supply a reproducible case?
Summary: bug with showing letters in e-mails → Special characters (like German umlauts) not showing correctly when opening e-mails for the first time
I think this has nothing to do with first opening a new message.
I've just opened an old sent UTF-8 encoded message and saw this:
===
... das ausgefüllte Formular ... schon für wichtig.
Für einen weiteren Anruf wäre ich daher dankbar.
===
Switching to another tab and then returning to this tab already fixed the erroneous display.

Yes, it happens at random but it will be hard to fix without a reproducible case.
Status: UNCONFIRMED → NEW
Ever confirmed: true
I've changed my mind, let's forward duplicate that since the other bug has more details.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
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