Closed Bug 1115454 Opened 11 years ago Closed 11 years ago

Firefox 34.0.5 failed to show the saved username and password

Categories

(Toolkit :: Password Manager, defect)

Product:
Toolkit
Component:
Password Manager
Version:
34 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: mwu4, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0 Build ID: 20141113143407 Steps to reproduce: I open a website where the username and password are needed, like Gmail, Yahoo, or AOL. Actual results: The saved username and password are not filled up automatically. Both the username and password are blank. Expected results: The saved username and password can be filled up automatically, just like in Firefox 33.1.1 .
What happens if you type the beginning of the username and press Down?
Flags: needinfo?(mwu4)
I must type the whole username and password to login in Firefox 34.0.5, but the saved username and password can be filled automatically in Firefox 33.1.1 . Best Regards.
Flags: needinfo?(mwu4)
I have tried to type the beginning of the username and press Down, but with no further response. Best Regards.
Please try with a new profile https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If that helps, try safe mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode.
QA Whiteboard: [bugday-20141229]
Component: Untriaged → Password Manager
Product: Firefox → Toolkit
See Also: → 1110822
If I try with a new profile, the username and password can be saved and filled up automatically. However, the problem is that it is not a easy job to move the setup from my old profile to a brand new one because I use firefox for years. Nevertheless, thank for the tip and best regards.
You can try fixing your old profile. If Safe Mode helps, it is probably because of an extension. You can also try Reset Firefox https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems , but it won't move everything (it does make a backup copy though).
Thank for the tip Reset Firefox and I will try it after the New Year vacation. Happy New Year and Best Regards.
The tip Reset Firefox does fix the saved username and password problem, although there are some minor tuning work to do. Thank you and Best Regards.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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