Closed Bug 1117019 Opened 10 years ago Closed 10 years ago

[e10s] UITour Link "Get started" on web page "Mozilla Firefox Web Browser — Keep your Firefox in sync " not functioning

Categories

(Firefox :: Tours, defect)

37 Branch
x86
Windows 7
defect
Not set
normal
Points:
1

Tracking

()

RESOLVED DUPLICATE of bug 1109984
Firefox 37
Tracking Status
e10s m7+ ---

People

(Reporter: mamo, Unassigned)

References

Details

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150101030214

Steps to reproduce:

1. from Nightly version 37.0a1 (2015-01-01) open page  "https://www.mozilla.org/en-US/firefox/sync"
2. press the button "Get started with Sync"  


Actual results:

1. hove over that button changed mouse cursor to hand, button changed color to darker blue
2. Click on button  doing nothing


Expected results:

Click on button  "Get started with Sync" will direct user to corresponding page
Severity: normal → minor
Iteration: --- → 37.1
Points: --- → 1
Component: Untriaged → Web Apps
Priority: -- → P1
WFM with the latest Nightly, I'm sent to about:accounts?action=signup&entrypoint=uitour after clicking the blue button.

could you test with a fresh profile, please.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Severity: minor → normal
Iteration: 37.1 → ---
Component: Web Apps → Pages & Content
Flags: needinfo?(mamo)
Priority: P1 → --
Product: Firefox → www.mozilla.org
Version: 37 Branch → Production
Attached image e10s-pref.png
I think this is likely an e10s bug as opposed to a website bug, as this buttons uses UITour API to link to about:accounts.

:mamo, can you please confirm that you have e10s enabled in preferences (see attachment), and that the button works as expected when you disable e10s?
Component: Pages & Content → Tours
Product: www.mozilla.org → Firefox
Target Milestone: --- → Firefox 37
Version: Production → 37 Branch
Summary: Link "Get started" on web page "Mozilla Firefox Web Browser — Keep your Firefox in sync " not functioning → [e10s] UITour Link "Get started" on web page "Mozilla Firefox Web Browser — Keep your Firefox in sync " not functioning
Indeed, it doesn't work with e10s enabled.
Blocks: e10s
Today i tried with latest nightly build 37.0a1 (2015-01-02) with new profile as mentioned above.
In my end, when  e10s enabled it doesn't work, after disabling it working as designed
Flags: needinfo?(mamo)
FWIW, I get this in my console when I push the button:

JavaScript error: resource:///modules/UITour.jsm, line 569: TypeError: contentDocument is null
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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