1121207 - Firefox 34.0.5 not upgrade to v35

Status: RESOLVED DUPLICATE of bug 1035400

(Toolkit :: Application Update, defect)

Description

[FredMcD]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045



Actual results:

I heard that Firefox v35 was available. I opened Help > About Firefox. It showed the
update was available, press button. Press the button, a few seconds later another
button says Restart. I press that button, nothing happens. I close Firefox and restarted.
No up grade. I tried several times. I am now downloading from
https://www.mozilla.org/en-US/firefox/all/

Comment 1

[guigs [:guigs] PST (please needinfo me!)]

Attachment: 34_uptodate_win7vm.png

Comment 2

[guigs [:guigs] PST (please needinfo me!)]

Two ways found to fix this:

This does not work:  
From the Help > About Firefox there is no update

but
This Works
From the Firefox horizontal menu and clicking "?"> About Firefox an update starts

Comment 3

[:Gijs (he/him)]

I expect this is because of throttling of the update - we don't roll the update out immediately to everyone.

(In reply to FredMcD from comment #0)
> a few seconds later another
> button says Restart. I press that button, nothing happens.

This is a problem, but it sounds like by now you've updated and so it's probably not possible to figure out why the restart didn't work. :-(