1123235 - Firefox crashes when trying to view a video when parts of gstreamer are missing

Status: RESOLVED WONTFIX

(Core :: Audio/Video: Playback, defect, P5)

Description

[Michael]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:36.0) Gecko/20100101 Firefox/36.0
Build ID: 20150115185223

Steps to reproduce:

Start Firefox
go to youtube URI or vimeo URI that plays video directly



Actual results:

Firefox crashes


Expected results:

Video should be played

Comment 1

[Michael]

A crash report for this bug is https://crash-stats.mozilla.com/report/index/0a927981-9335-4b3b-beaa-1005a2150119

Comment 2

[:Gijs (he/him)]

That crash looks like a gstreamer crash to me. Are you using the official https://www.mozilla.org/ builds?

Comment 3

[Michael]

Thank you for your comment, Gijs. I use the official gstreamer builds and Firefox from the official PPA, but I did not have installed all packages of gstreamer. After your comment I installed all packets of gstreamer using
sudo apt-get install gstreamer1.0-*
and now video works without crashing.

Comment 4

[:Gijs (he/him)]

Great! Glad it works now.

Comment 5

[Michael]

I still think Firefox should not crash when some third party packed is not installed / configured correctly.

Comment 6

[:Gijs (he/him)]

Per bug 1123141 comment 6, this seems to not be a completely isolated occurrence... Matthew, is there anything we can do to improve this story, based on the info we have?

Comment 7

[Matthew Gregan [:kinetik]]

We shouldn't crash, if we can help it.  The crash report stack is entirely inside the GST code (and without symbols), so it's not immediately clear if the crash is avoidable from our code.

Bouncing this to Edwin/Alessandro who know far more about GST than I do.

Comment 8

[Edwin Flores [inactive from 2016-12-01] [:eflores] [:edwin]]

Yuck. Looks like the crash is internal to gstreamer -- the stack hints at ffmpeg AAC support; we've had trouble with that plugin in the past.

Fetching other gstreamer packages probably fetched plugins-bad which includes a faad-based decoder.

Not sure what we can do here; we might be able to blacklist this particular decoder.

Comment 9

[intendentedelleacque]

I experienced the same issue: Firefox on Linux crashes on every websites with a video element.

This started with Firefox esr31.6.0, reverting back to the esr31.5.3 I've no crash.

The crashes are caused by gstreamer0.10-ffmpeg plugin: removing it all works properly, but I lost H264 support.

I tried to have a crash signature, but even after sending it I can't have the link, I will try again.

Comment 10

[intendentedelleacque]

(In reply to intendentedelleacque from comment #9)
> I experienced the same issue: Firefox on Linux crashes on every websites
> with a video element.
> 
> This started with Firefox esr31.6.0, reverting back to the esr31.5.3 I've no
> crash.
> 
> The crashes are caused by gstreamer0.10-ffmpeg plugin: removing it all works
> properly, but I lost H264 support.
> 
> I tried to have a crash signature, but even after sending it I can't have
> the link, I will try again.

Here the crash reports:

https://crash-stats.mozilla.com/report/index/dfb24bb8-8dcb-45c9-8b7c-8a6862150428
https://crash-stats.mozilla.com/report/index/be5e057b-e008-4643-b053-64c392150504

Comment 11

[Jean-Yves Avenard [:jya]]

gstreamer is going in bug 1234092