Closed Bug 1146346 Opened 10 years ago Closed 10 years ago

Getting signed out of my FxA every other day or so

Categories

(Firefox :: Firefox Accounts, defect)

Product:
Firefox
Component:
Firefox Accounts
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
VERIFIED FIXED
Milestone:
Firefox 40
Tracking Flags:
Tracking Status
firefox37 --- wontfix
firefox38 --- verified
firefox39 --- verified
firefox40 --- verified

People

(Reporter: mconley, Assigned: markh)

References

Details

Attachments

(1 file)

0005-Bug-1146346-fix-sync-login-when-master-password-was-.patch
5.04 KB, patch
ckarlof
: review+
Sylvestre
: approval-mozilla-aurora+
Sylvestre
: approval-mozilla-beta+
Details | Diff | Splinter Review
For the past few days on Nightly, I've been getting these notification bars at the bottom of the browser saying that syncing could not be performed (I'm paraphrasing heavily). When I check my Sync tab in about:preferences, my Firefox Account is listed as being signed out. I sign back in, and everything starts working again. But then a few days later, I'm signed out again. :/ There's nothing recent in about:sync-log to show you, I'm afraid. Not sure what else to include.
I am totally wrong - I _do_ have a sync log to share. I failed to realize that about:sync-log shows me items ordered oldest to newest. 1427119566860 Sync.Service INFO Loading Weave 1.41.0 1427119566862 Sync.Engine.Clients DEBUG Engine initialized 1427119566863 Sync.Engine.Clients DEBUG Resetting clients last sync time 1427119566868 Sync.Engine.Bookmarks DEBUG Engine initialized 1427119566871 Sync.Engine.Forms DEBUG Engine initialized 1427119566874 Sync.Engine.History DEBUG Engine initialized 1427119566877 Sync.Engine.Passwords DEBUG Engine initialized 1427119566880 Sync.Engine.Prefs DEBUG Engine initialized 1427119566883 Sync.Engine.Tabs DEBUG Engine initialized 1427119566883 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1427119566887 Sync.Engine.Addons DEBUG Engine initialized 1427119566888 Sync.Service INFO Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:39.0) Gecko/20100101 Firefox/39.0 1427119566894 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1427119566895 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1427119566895 Sync.Service DEBUG Caching URLs under storage user base: https://sync-182-us-west-2.sync.services.mozilla.com/1.5/15848290/ 1427119566895 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1427119566895 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1427119566895 Sync.AddonsReconciler DEBUG Adding change listener. 1427119566896 Sync.Tracker.History INFO Adding Places observer. 1427119566907 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1427119566919 FirefoxAccounts INFO returning partial account data as the login manager is locked. 1427119575384 Sync.SyncScheduler DEBUG Next sync in 90000 ms. 1427119576283 Sync.Tracker.History DEBUG Saving changed IDs to history 1427119580330 Sync.Tracker.History DEBUG Saving changed IDs to history 1427119592565 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1427119660907 Sync.Status DEBUG Status.login: success.login => error.login.reason.account 1427119660907 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1427119665385 Sync.Service DEBUG User-Agent: Firefox/39.0a1 FxSync/1.41.0.20150320030211. 1427119665385 Sync.Service INFO Starting sync at 2015-03-23 10:07:45 1427119665385 Sync.Service DEBUG In sync: should login. 1427119665386 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1427119665386 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427119665387 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1427119665387 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427119665389 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
I've been seeing the "haven't synced in 14 days" notification bar. Is that what you're seeing, or just couldn't connect?
I haven't had the presence of mind to really memorize what the notification bar is saying to me. When it shows up again, I'll comment with it verbatim.
Mike, 1) Do you use master password? 2) If you could take screenshots of the bars and related error messages in the UI, that would be helpful.
Flags: needinfo?(mconley)
> 1427119566919 FirefoxAccounts INFO returning partial account data as the login manager is locked. Mark, Looks suspicious. We might need more debugging in these cases to figure out what is causing this.
Flags: needinfo?(mhammond)
:dietrich, see bug 1146054 and bug 1144636.
FTR, Mike *does* use a master-password, but clearly something is still going wrong.
Yep, I'm using a Master Password - sorry I didn't reply right away. If and when I see this again, I'll tell you what the notification bar says. Keeping the needinfo on myself for that.
I got this again today. The message is: "Sync has not been able to complete during hte last 14 days. Please check your network settings." I click on the "Preferences" button in the notification bar, and under Firefox Account, I see: "Please sign in to reconnect" Here's today's sync log: 1427211614825 Sync.LogManager DEBUG Flushing file log 1427211614826 Sync.Service DEBUG Exception: Login failed: service.master_password_locked No traceback available 1427211614826 Sync.Service DEBUG Not syncing: login returned false. 1427211614849 FirefoxAccounts INFO returning partial account data as the login manager is locked. 1427211614855 Sync.LogManager DEBUG Log cleanup threshold time: 1426347614855 1427211614883 Sync.LogManager DEBUG Done deleting files. 1427211628732 Sync.Tracker.History DEBUG Saving changed IDs to history 1427211634906 Sync.Tracker.History DEBUG Saving changed IDs to history 1427211636880 Sync.Tracker.History DEBUG Saving changed IDs to history 1427211687103 Sync.Tracker.History DEBUG Saving changed IDs to history 1427211689162 Sync.Tracker.History DEBUG Saving changed IDs to history 1427211835827 Sync.Tracker.History DEBUG Saving changed IDs to history 1427212036487 Sync.Tracker.History DEBUG Saving changed IDs to history 1427212038818 Sync.Tracker.History DEBUG Saving changed IDs to history 1427212270162 Sync.Tracker.History DEBUG Saving changed IDs to history 1427212514806 Sync.SyncScheduler DEBUG Not initiating sync: Login status is service.master_password_locked 1427212514806 Sync.SyncScheduler DEBUG Starting client-initiated backoff. Next sync in 900000 ms. 1427212514806 Sync.SyncScheduler DEBUG Next sync in 900000 ms. 1427212620983 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213278571 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213287983 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213294539 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1427213295635 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213309970 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213315335 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213327877 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213334071 Sync.Tracker.History DEBUG Saving changed IDs to history 1427213414788 Sync.Service DEBUG User-Agent: Firefox/39.0a1 FxSync/1.41.0.20150324030207. 1427213414788 Sync.Service INFO Starting sync at 2015-03-24 12:10:14 1427213414788 Sync.Service DEBUG In sync: should login. 1427213414792 Sync.Status DEBUG Status.login: service.master_password_locked => error.login.reason.account 1427213414792 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427213414793 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1427213414793 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427213414799 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. Note that today I intentionally cancelled out of the Master Password prompt a few times in order to try to trigger this bug. I eventually entered it when I opened a Persona window when logging into an Etherpad. I should also point out that I have e10s enabled.
Flags: needinfo?(mconley)
> "Sync has not been able to complete during hte last 14 days. Please check your network settings." Mike, are you on Nightly? This could be Bug 1146054.
Flags: needinfo?(mconley)
Yes, I am on Nightly. For comment 9, I was on the 2015-03-24 Nightly.
Flags: needinfo?(mconley)
Mike, are you still seeing this on nightlies? If not, then I suspect all you saw was bug 1146054 and that the master-password interactions are generally working OK for you.
Flags: needinfo?(mhammond) → needinfo?(mconley)
Yep, still seeing it: 10:42:21 AM: 1427378026433 Sync.Tracker.Clients DEBUG Saving changed IDs to clients 1427378026436 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1427378026531 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks 1427378026559 Sync.Tracker.Addons DEBUG Saving changed IDs to addons 1427378026561 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1427378026561 Sync.Tracker.History DEBUG Saving changed IDs to history 1427380788195 Sync.SyncScheduler DEBUG Woke from sleep. 1427380788195 Sync.SyncScheduler DEBUG More than 1 client. Syncing. 1427380878194 Sync.Service DEBUG User-Agent: Firefox/39.0a1 FxSync/1.41.0.20150325083046. 1427380878194 Sync.Service INFO Starting sync at 2015-03-26 10:41:18 1427380878199 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1427380878200 Sync.Status INFO Resetting Status. 1427380878200 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1427380878201 FirefoxAccounts DEBUG already verified 1427380878202 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1427380878202 FirefoxAccounts DEBUG enter getAssertion() 1427380878210 FirefoxAccounts DEBUG getKeyPair: already have a keyPair 1427380878210 FirefoxAccounts DEBUG getCertificate already had one 1427380878210 FirefoxAccounts DEBUG getAssertionFromCert 1427380878211 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1427380878212 Sync.BrowserIDManager DEBUG Getting a token 1427380878212 Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1427380878454 Common.TokenServerClient DEBUG Got token response: 200 1427380878454 Sync.RESTResponse TRACE Processing response headers. 1427380878454 Common.TokenServerClient DEBUG Successful token response 1427380878454 Sync.BrowserIDManager DEBUG Successfully got a sync token 1427380941477 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1427380941477 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1427380941480 Sync.SyncScheduler DEBUG Next sync in 600000 ms. 12:03:23 PM: 1427385796748 Sync.Service INFO Loading Weave 1.41.0 1427385796750 Sync.Engine.Clients DEBUG Engine initialized 1427385796751 Sync.Engine.Clients DEBUG Resetting clients last sync time 1427385796756 Sync.Engine.Bookmarks DEBUG Engine initialized 1427385796758 Sync.Engine.Forms DEBUG Engine initialized 1427385796762 Sync.Engine.History DEBUG Engine initialized 1427385796766 Sync.Engine.Passwords DEBUG Engine initialized 1427385796769 Sync.Engine.Prefs DEBUG Engine initialized 1427385796771 Sync.Engine.Tabs DEBUG Engine initialized 1427385796772 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1427385796777 Sync.Engine.Addons DEBUG Engine initialized 1427385796778 Sync.Service INFO Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:39.0) Gecko/20100101 Firefox/39.0 1427385796781 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1427385796782 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1427385796782 Sync.Service DEBUG Caching URLs under storage user base: https://sync-182-us-west-2.sync.services.mozilla.com/1.5/15848290/ 1427385796782 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1427385796782 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1427385796783 Sync.AddonsReconciler DEBUG Adding change listener. 1427385796783 Sync.Tracker.History INFO Adding Places observer. 1427385796798 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1427385796811 FirefoxAccounts INFO returning partial account data as the login manager is locked. 1427385799499 Sync.SyncScheduler DEBUG Next sync in 600000 ms. 1427385800134 Sync.Tracker.History DEBUG Saving changed IDs to history 1427385803519 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1427385803519 Sync.Service DEBUG User-Agent: Firefox/39.0a1 FxSync/1.41.0.20150326030212. 1427385803519 Sync.Service INFO Starting sync at 2015-03-26 12:03:23 1427385803519 Sync.Service DEBUG In sync: should login. 1427385803521 Sync.Status DEBUG Status.login: success.login => error.login.reason.account 1427385803521 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1427385803521 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1427385803521 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427385803522 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 12:59:15 PM: 1427385803524 Sync.LogManager DEBUG Flushing file log 1427385803524 Sync.LogManager TRACE Beginning stream copy to error-sync-1427385803524.txt: 1427385803524 1427385803525 Sync.Service DEBUG Exception: Error: User needs to re-authenticate (resource://gre/modules/services-sync/browserid_identity.js:147:28) JS Stack trace: this.BrowserIDManager.prototype.ensureLoggedIn@browserid_identity.js:147:29 < onNotify@service.js:994:7 < WrappedNotify@util.js:148:21 < WrappedLock@util.js:103:16 < WrappedCatch@util.js:77:16 < login@service.js:1022:12 < sync/<@service.js:1272:14 < WrappedCatch@util.js:77:16 < sync@service.js:1268:5 1427385803526 Sync.Service DEBUG Not syncing: login returned false. 1427385803606 Sync.LogManager TRACE finished copy to: /Users/mikeconley/Library/Application Support/Firefox/Profiles/nr0eyxwf.default/weave/logs/error-sync-1427385803524.txt 1427385803606 Sync.LogManager TRACE onCopyComplete: 1427385803606 1427385803606 Sync.LogManager TRACE Scheduling cleanup. 1427385803606 Sync.LogManager DEBUG Log cleanup threshold time: 1426521803606 1427385803711 Sync.LogManager DEBUG Done deleting files. 1427385804417 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1427385806802 FirefoxAccounts DEBUG getOAuthToken enter 1427385806804 FirefoxAccounts DEBUG FxAccountsOAuthGrantClient Initialized 1427385806807 FirefoxAccounts DEBUG enter getAssertion() 1427385806820 FirefoxAccounts DEBUG got keyPair 1427385806820 FirefoxAccounts DEBUG getCertificateSigned: true true 1427385807122 Hawk DEBUG (Response) /certificate/sign: code: 200 - Status text: OK 1427385807122 Sync.RESTResponse TRACE Processing response headers. 1427385807122 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -122 1427385807122 FirefoxAccounts DEBUG getCertificate got a new one: true 1427385807122 FirefoxAccounts DEBUG getAssertionFromCert 1427385807123 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1427385808121 Sync.RESTResponse TRACE Processing response headers. 1427385809844 Sync.Tracker.History DEBUG Saving changed IDs to history 1427385838800 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1427385838800 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427386366730 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386481627 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386483444 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386487276 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386490881 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386546878 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386578264 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386590195 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386592153 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386599848 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386621858 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386634581 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386644892 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386651642 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386654578 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386671172 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386674765 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386804575 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1427386804814 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386808367 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386827177 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386832033 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386851008 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386854897 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1427386855418 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386861912 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386865170 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386866983 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386932132 Sync.Tracker.History DEBUG Saving changed IDs to history 1427386994779 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387467614 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387515957 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387531588 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387537355 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387552480 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387559460 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387600686 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387615472 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387631448 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387653952 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387818548 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387844385 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387849130 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387853747 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387901195 Sync.Tracker.History DEBUG Saving changed IDs to history 1427387937917 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388020314 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388060927 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388139734 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388177887 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388227976 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388255967 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388268662 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388367789 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388440197 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388508710 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388554987 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388657492 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388674614 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388711278 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388739599 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388743605 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388777498 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388793083 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388801013 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388809828 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388812107 Sync.Tracker.History DEBUG Saving changed IDs to history 1427388817634 Sync.Tracker.History DEBUG Saving changed IDs to history 1427389155328 Sync.Service DEBUG User-Agent: Firefox/39.0a1 FxSync/1.41.0.20150326030212. 1427389155328 Sync.Service INFO Starting sync at 2015-03-26 12:59:15 1427389155328 Sync.Service DEBUG In sync: should login. 1427389155329 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1427389155329 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427389155330 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1427389155330 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1427389155332 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
Flags: needinfo?(mconley)
Flags: needinfo?(mhammond)
It turns out this is easy to reproduce. * Start the browser, wait for first sync attempt (which prompts for MP) then decline to unlock. * Do something else that prompts for an unlock and unlock when prompted - a simple way is to execute in a browser scratchpad: > Cu.import("resource://services-sync/util.js"); > Utils.ensureMPUnlocked(); > dump("\nUNLOCKED\n"); * Do "Sync Now". You end up in the "needs reauth" state. The attached patch seems to solve the problem - we were being too aggressive about setting the LOGIN_FAILED state and should just leave that for unlockAndVerifyAuthState
Flags: needinfo?(mhammond)
Attachment #8585288 - Flags: review?(ckarlof)
Attachment #8585288 - Flags: review?(ckarlof) → review+
https://hg.mozilla.org/integration/fx-team/rev/283d8666043f
Assignee: nobody → mhammond
Status: NEW → ASSIGNED
https://hg.mozilla.org/mozilla-central/rev/283d8666043f
Status: ASSIGNED → RESOLVED
Closed: 10 years ago
status-firefox40: --- → fixed
Resolution: --- → FIXED
Target Milestone: --- → mozilla40
Comment on attachment 8585288 [details] [diff] [review] 0005-Bug-1146346-fix-sync-login-when-master-password-was-.patch I think we should take this all the way to beta given reading-list and passwords are likely to put even more pressure on master-password users. Risk is very low for non master password sync users. Approval Request Comment [Feature/regressing bug #]: old bug [User impact if declined]: People using sync *and* a master password are asked to re-enter their Sync passwords regularly. [Describe test coverage new/current, TreeHerder]: no new tests but existing tests pass [Risks and why]: See above [String/UUID change made/needed]: None
Attachment #8585288 - Flags: approval-mozilla-beta?
Attachment #8585288 - Flags: approval-mozilla-aurora?
Attachment #8585288 - Flags: approval-mozilla-beta?
Attachment #8585288 - Flags: approval-mozilla-beta+
Attachment #8585288 - Flags: approval-mozilla-aurora?
Attachment #8585288 - Flags: approval-mozilla-aurora+
Flags: qe-verify+
I could reproduce using the steps from comment 14. On Mac OS X 10.9.5, it works fine with Firefox 38 beta 3 and latest Dev Edition 39.0a2, but with Nightly 40.0a1 2015-04-10, I have the following error message: "Sync encountered an error while syncing. Incorrect account name or password. Sync will automatically retry this action. <Preferences>". Mark, can you please take a look?
Flags: needinfo?(mhammond)
Depends on: 1153708
(In reply to Petruta Rasa [QA] [:petruta] from comment #20) > I could reproduce using the steps from comment 14. > On Mac OS X 10.9.5, it works fine with Firefox 38 beta 3 and latest Dev > Edition 39.0a2, but with Nightly 40.0a1 2015-04-10, I have the following > error message: > "Sync encountered an error while syncing. Incorrect account name or > password. Sync will automatically retry this action. <Preferences>". > > Mark, can you please take a look? Thanks! This is a regression. I've opened bug 1153708, so let's mark this as "verified" as it did work before the regression :(
status-firefox38: fixed → verified
status-firefox39: fixed → verified
status-firefox40: fixed → verified
Flags: needinfo?(mhammond)
OS: Mac OS X → All
Hardware: x86 → All
Status: RESOLVED → VERIFIED
Product: Core → Firefox
Target Milestone: mozilla40 → Firefox 40
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