1158482 - mozalloc_abort(char const* const) downloading 5gb MP4

Status: RESOLVED WORKSFORME

(Core :: Graphics: Canvas2D, defect)

Description

[Yorgos]

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150415140819

Steps to reproduce:

I started downloading from
http://s3.amazonaws.com/videos.vimeo.com/330/296/330296048.mp4?AWSAccessKeyId=AKIAJCX4YKY455TWB7MQ&Expires=1429970625&Signature=QbhNwu4iqlwbYtzQrML2m4J6WEM%3D

then I went to dinner. I was absent. Now I am again at my PC and dont see Firefox, I see this crash report:


Actual results:

https://crash-stats.mozilla.com/report/index/a1fb0e68-3f39-42b3-8972-bd5b52150425

It seems that I am not the one and only with this crash in last 7 days
http://postimg.org/image/sxz7qsj69/


Expected results:

It were better if FF could not crash.

Comment 1

[Yorgos]

I attach a file generated in the session during the crash, that was absent yesterday.

Comment 2

[Yorgos]

Attachment: memory-report.json.gz

Comment 3

[Yorgos]

I add:
Nome evento problema:	APPCRASH
  Nome applicazione:	plugin-container.exe
  Versione applicazione:	37.0.2.5583
  Timestamp applicazione:	552ef76c
  Nome modulo con errori:	mozalloc.dll
  Versione modulo con errori:	37.0.2.5583
  Timestamp modulo con errori:	552ee9ae
  Codice eccezione:	80000003
  Offset eccezione:	00001aa1
  Versione SO:	6.0.6002.2.2.0.768.3
  ID impostazioni locali:	1040
  Informazioni aggiuntive 1:	a9e5
  Ulteriori informazioni 2:	64d53d48ec5e3560d2ba9cd8fe48996c
  Ulteriori informazioni 3:	8fea
  Ulteriori informazioni 4:	6c2190534633e1920d936d44bc3808d6

Comment 4

[Loic]

The filesize is more than 5 GB for this MP4, I doubt FF is able to open and read such a big video.
Of course, you can download the file directly by "save link as" when right clicking.

Comment 5

[Yorgos]

sorry, but I want to download it only, then I watch it with MPC-HC ;)
the crash happened when downloading, not watching.
I would need at least 3 hours for downloading.

Comment 6

[Yorgos]

yes I simply clicked here:
http://postimg.org/image/4dx5nvgo7/

I guess that FF should be able to downloading this file, saving it on my desktop, without crashing.

Comment 7

[Loic]

I don't know why FF would fail to download this file, of course, I'll not test (3 hours is too long).
Could you try again by just saving it locally?

Comment 8

[Yorgos]

(3 hours, because my line is very very slow, maybe your is faster, also no problems ;)
Locally = save on my desktop, this is exactly what I want.
Now I re-start the downloading.

Comment 9

[Yorgos]

it is being saved, as this morning:
http://postimg.org/image/cfid0kxsh/

I hope with no crash now, we will see what happens ;)

Comment 10

[ovidiu boca[:Ovidiu]]

Hi,

Do you still have this problem? If you still have this issue please retest it with Firefox Nightly, download it from here: https://nightly.mozilla.org/

Comment 11

[Yorgos]

the same issue.

Comment 12

[Loic]

The original link is dead. As we can't reproduce it on our side, it will be difficult to debug and fix something...

Comment 13

[Yorgos]

https://vimeo.com/tag:4k/sort:duration/format:thumbnail

Comment 14

[ovidiu boca[:Ovidiu]]

I will kindly ask you to do some more steps. 

You need to test on Nightly version.

Please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Please test if the issue can be reproduced in the safe mode of Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Comment 15

[Yorgos]

Done all the steps above.

Files very big in size cannot be downloaded.
But now I go a hang instead of a regular crash, like it happens here:
https://bugzilla.mozilla.org/show_bug.cgi?id=1206393

Comment 16

[ovidiu boca[:Ovidiu]]

User Agent 	Mozilla/5.0 (Windows NT 6.0; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID 	20151210030212

Hi, 
I have tested this problem again and downloaded a file of 1GB, and everything works. I also saw your bug 1206393 and couldn't reproduce that either. You are testing this problems with Nightly, right?

Comment 17

[Yorgos]

yes,

It were better to try with files larger than 1GB.

Comment 18

[Loic]

I tried with a file of 2.3GB this morning, no crash after 1h30.

Comment 19

[Yorgos]

that is good for you ;)

:(

Comment 20

[Wayne Mery (:wsmwk)]

(In reply to Yorgos from comment #19)
> that is good for you ;)
> 
> :(

Are you implying you still see the problem?

Comment 21

[Wayne Mery (:wsmwk)]

Yorgos,

The URL from comment 0 is dead.
Do you have another URL to test?

Comment 22

[Yorgos]

I refused to download big files with FF since a lot, due to this issue.

Comment 23

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/message/reply/question/etc.)]

I'm marking this bug as WORKSFORME as bug "mozalloc_abort(char const* const)" crashlog signature didn't appear from a long time (over one year) in Firefox.