User Agent: Mozilla/5.0 (Windows NT 6.0; rv:37.0) Gecko/20100101 Firefox/37.0 Build ID: 20150415140819 Steps to reproduce: I started downloading from http://s3.amazonaws.com/videos.vimeo.com/330/296/330296048.mp4?AWSAccessKeyId=AKIAJCX4YKY455TWB7MQ&Expires=1429970625&Signature=QbhNwu4iqlwbYtzQrML2m4J6WEM%3D then I went to dinner. I was absent. Now I am again at my PC and dont see Firefox, I see this crash report: Actual results: https://crash-stats.mozilla.com/report/index/a1fb0e68-3f39-42b3-8972-bd5b52150425 It seems that I am not the one and only with this crash in last 7 days http://postimg.org/image/sxz7qsj69/ Expected results: It were better if FF could not crash.
I attach a file generated in the session during the crash, that was absent yesterday.
I add: Nome evento problema: APPCRASH Nome applicazione: plugin-container.exe Versione applicazione: 220.127.116.1183 Timestamp applicazione: 552ef76c Nome modulo con errori: mozalloc.dll Versione modulo con errori: 18.104.22.16883 Timestamp modulo con errori: 552ee9ae Codice eccezione: 80000003 Offset eccezione: 00001aa1 Versione SO: 6.0.6002.2.2.0.768.3 ID impostazioni locali: 1040 Informazioni aggiuntive 1: a9e5 Ulteriori informazioni 2: 64d53d48ec5e3560d2ba9cd8fe48996c Ulteriori informazioni 3: 8fea Ulteriori informazioni 4: 6c2190534633e1920d936d44bc3808d6
The filesize is more than 5 GB for this MP4, I doubt FF is able to open and read such a big video. Of course, you can download the file directly by "save link as" when right clicking.
sorry, but I want to download it only, then I watch it with MPC-HC ;) the crash happened when downloading, not watching. I would need at least 3 hours for downloading.
yes I simply clicked here: http://postimg.org/image/4dx5nvgo7/ I guess that FF should be able to downloading this file, saving it on my desktop, without crashing.
I don't know why FF would fail to download this file, of course, I'll not test (3 hours is too long). Could you try again by just saving it locally?
(3 hours, because my line is very very slow, maybe your is faster, also no problems ;) Locally = save on my desktop, this is exactly what I want. Now I re-start the downloading.
it is being saved, as this morning: http://postimg.org/image/cfid0kxsh/ I hope with no crash now, we will see what happens ;)
Hi, Do you still have this problem? If you still have this issue please retest it with Firefox Nightly, download it from here: https://nightly.mozilla.org/
Severity: critical → normal
the same issue.
The original link is dead. As we can't reproduce it on our side, it will be difficult to debug and fix something...
I will kindly ask you to do some more steps. You need to test on Nightly version. Please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager Please test if the issue can be reproduced in the safe mode of Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Done all the steps above. Files very big in size cannot be downloaded. But now I go a hang instead of a regular crash, like it happens here: https://bugzilla.mozilla.org/show_bug.cgi?id=1206393
User Agent Mozilla/5.0 (Windows NT 6.0; rv:45.0) Gecko/20100101 Firefox/45.0 Build ID 20151210030212 Hi, I have tested this problem again and downloaded a file of 1GB, and everything works. I also saw your bug 1206393 and couldn't reproduce that either. You are testing this problems with Nightly, right?
yes, It were better to try with files larger than 1GB.
I tried with a file of 2.3GB this morning, no crash after 1h30.
that is good for you ;) :(
Component: Untriaged → Canvas: 2D
Product: Firefox → Core
(In reply to Yorgos from comment #19) > that is good for you ;) > > :( Are you implying you still see the problem?
Yorgos, The URL from comment 0 is dead. Do you have another URL to test?
Severity: normal → critical
Summary: mozalloc_abort(char const* const) → mozalloc_abort(char const* const) downloading 5gb MP4
I refused to download big files with FF since a lot, due to this issue.
I'm marking this bug as WORKSFORME as bug "mozalloc_abort(char const* const)" crashlog signature didn't appear from a long time (over one year) in Firefox.
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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