1164710 - [Find My Device] FMD will erroneously prompt the user to 'create account or sign in' if it is accessed without a network connection.

Status: RESOLVED DUPLICATE of bug 1164713

(Firefox OS Graveyard :: FindMyDevice, defect)

Description

[Martin Shuman [:Marty]]

Attachment: logcat-fmd-sign-in.txt

Description:
If the user is already signed into a  Firefox account, and they start the device without a WiFi or Data network connection, the Find My Device page will erroneously tell the user to "Create account or sign in"

Pressing this button will show a dialog pop up that accurately informs the user that the device must be connected to a network.

Repro Steps:
1) Update a Flame to 20150512010209
2) Sign into a Firefox Account
3) Restart the device without a WiFi or Data network connection
4) Launch the Settings app
5) Navigate to Find My Device

Actual:
The user is given UI prompting them to "Create account or sign in"

Expected:
The user is given UI to indicate they must be connected to a network to use this feature.

Environmental Variables:
Device: Flame 3.0 (319MB)(Full Flash)
Build ID: 20150512010209
Gaia: 6089234ace8b294a8feef064387604bae16254e3
Gecko: 502e1a5e722f
Gonk: 040bb1e9ac8a5b6dd756fdd696aa37a8868b5c67
Version: 41.0a1 (3.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0

Repro frequency: 8/8
See attached: Video (URL), Logcat

Comment 1

[Martin Shuman [:Marty]]

This issue DOES occur on Flame 2.2, 2.1 builds.
The user is given UI prompting them to "Create account or sign in"

Environmental Variables:
Device: Flame 2.2 (319MB)(Full Flash)
Build ID: 20150513002507
Gaia: e048df68f6f4853b5826a8816e143d95258149de
Gecko: 0e6b4aab2b94
Gonk: ab265fb203390c70b8f2a054f38cf4b2f2dad70a
Version: 37.0 (2.2)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

Environmental Variables:
Device: Flame 2.1 (319MB)(Full Flash)
Build ID: 20150512001201
Gaia: c80865cb0bf73f1b97defbc646083b404feb3ac4
Gecko: 2fd3ef3fc14a
Gonk: ebad7da532429a6f5efadc00bf6ad8a41288a429
Version: 34.0 (2.1)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

---------------------------------------------------------

This issue does NOT occur on Flame 2.0 builds.
The user is shown the normal Find My Device screen, but attempting to enable the feature will bring up a dialog pop-up that informs the user they must connect to a network.

Environmental Variables:
Device: Flame 2.0 (319MB)(Full Flash)
Build ID: 20150512000208
Gaia: 84898cadf28b1a1fcd03b726cff658de470282f0
Gecko: 96101b9b9b2b
Gonk: ebad7da532429a6f5efadc00bf6ad8a41288a429
Version: 32.0 (2.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Comment 2

[Derek Harris [:DerekH] - Dont need info. Last day 6/5/15]

This seems like design may have changed, but could be confusing to the end user if they are signed in. NI UX to determine what is expected here

Comment 3

[Rob MacDonald [:robmac]]

Thanks for flagging us. Asking the user to sign in when they are offline is definitely not the intent. The user should instead see the dialog that informs the user they must connect to a network as per comment 1. 

NI'ing Jacqueline as she worked on FMD UX previously.

- Rob

Comment 4

[No-Jun Park [:njpark]]

[Tracking Requested - why for this release]:

Looks like no one is available to work on FMD bug on FxOS.

Comment 5

[Jacqueline Savory [:jsavory] UX]

Clearing flag as Rob has answered the question for UX.

Comment 6

[:gerard-majax]

I feel like this is just a dupe of bug 1164713. For the same reason, can we get a regression window?

Comment 7

[KTucker [:KTucker][Inactive 3/4/2016]]

Regression window can be found on bug 1164713.

Comment 8

[:gerard-majax]

(In reply to KTucker [:KTucker] from comment #7)
> Regression window can be found on bug 1164713.
> 
> *** This bug has been marked as a duplicate of bug 1164713 ***

Do you have anything to support this? I asked a regression window to make sure ...

Comment 9

[KTucker [:KTucker][Inactive 3/4/2016]]

Yes, common sense? It is the exact same bug with the exact same window that is why it was duped.