1171114 - Password is (sometimes?) not auto-filled on mozilla.okta.com when getting re-authenticated

Status: RESOLVED WORKSFORME

(Toolkit :: Password Manager: Site Compatibility, defect)

Description

[Matthew N. [:MattN]]

When my session on Gmail requires a reauth, the password field isn't always auto-filled but since I'm not normally looking at the tab when it happens I don't get all of the logs.

_filterRecipesForForm and "getFieldOverrides: filtered recipes" both log the correct recipe required so the problem may not be related to recipes. Perhaps the page is doing something else to prevent auto-fill or running JS to clear the password field.

Comment 1

[Matthew N. [:MattN]]

Reloading the page causes auto-fill to work.

Comment 2

[Axel Hecht [:Pike]]

Getting this very reliable on Nightly for the past few days.

Comment 3

[Matthew N. [:MattN]]

I was going to close the bug recently as I hadn't seen it for months but I also saw it yesterday.

Comment 5

[Panos Astithas (he/him) [:past] (please ni?)]

Attachment: okta.log

I managed to capture a log with signon.debug:true. As usual, I was left with the username field filled, but with the password field empty and focused.

Comment 6

[Jonathan Kingston [:jkt] he/him]

Matt/Panos have you seen this at all recently? I have been trying to replicate it for some time with no success.

Comment 7

[Panos Astithas (he/him) [:past] (please ni?)]

Absolutely, it just happened today.

Comment 8

[Jonathan Kingston [:jkt] he/him]

Are you on Mac, Windows or Linux? Do you have to wait for it to time out manually or can you trigger it by clearing cookies at all etc?
Any other things you might be doing at the same time?

Comment 9

[Panos Astithas (he/him) [:past] (please ni?)]

I'm seeing this on both Mac and Linux. Since this is my main profile I haven't tried clearing cookies, but I see it very often like weekly. I haven't identified any other factors that may be affecting when I see it.

Comment 10

[Matthew N. [:MattN]]

I also still sees this about 50% of the time on Mac. I haven't looked into STR but it definitely happens 50% of the time that I'm redirected there from a session timeout (e.g. Gmail redirecting there when resuming my laptop from sleep).

Comment 11

[Matthew N. [:MattN]]

Does anyone still see this? I think Okta has changed or this got fixed.

Comment 12

[Jared Wein [:jaws] (please needinfo? me)]

I haven't seen this in a long time now. Considering you're not seeing this either, I'll close this bug as WFM.