1176999 - new thunderbird 38.0.1 has display issues, can't see top tabs, lower summary

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[davidcmeade]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20150525141253

Steps to reproduce:

updated Thunderbird to new 38.0.1 on Mac OS 10.10.3, even restarted in safe mode and restarted with add-ons enabled.  top tabs are severely cut off, bottom summary line on frame is not present


Actual results:

even restarted in safe mode and restarted with add-ons enabled.  top tabs are severely cut off, bottom summary line on frame is not present


Expected results:

display should show tabs for main window, search, address book, whatever.  lower info bar should be visible with info on # of emails in the folder, etc.

Here's troubleshooting data:

Application Basics
Name 	Thunderbird
Version 	38.0.1
User Agent 	Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:38.0) Gecko/20100101 Thunderbird/38.0.1
Profile Folder 	
Application Build ID 	20150608103712
Enabled Plugins 	about:plugins
Build Configuration 	about:buildconfig
Memory Use 	about:memory
Mail and News Accounts
ID 	Incoming server 	Outgoing servers
Name 	Connection security 	Authentication method 	Name 	Connection security 	Authentication method 	Default?
account1	(none) Local Folders	None	Normal password
account2	(imap) imap.gmail.com:993	SSL/TLS	Normal password	smtp.gmail.com:587	STARTTLS	Normal password	true
account5	(imap) mail.messagingengine.com:993	SSL/TLS	Normal password	mail.messagingengine.com:465	SSL/TLS	Normal password	true
account8	(rss) Feeds	None	Normal password
account12	(im) prpl-gtalk	None	0
account14	(imap) imap.googlemail.com:993	SSL/TLS	Normal password	smtp.gmail.com:465	SSL/TLS	Normal password	true
account15	(imap) imap.googlemail.com:993	SSL/TLS	Normal password	smtp.googlemail.com:465	SSL/TLS	Normal password	true
account16	(imap) imap.googlemail.com:993	SSL/TLS	Normal password	smtp.googlemail.com:465	SSL/TLS	Normal password	true
Crash Reports
Report ID 	Submitted
bp-cbb9d639-ee9e-4e8a-9e41-468f42140112	1/12/14
bp-56315de8-afc5-4a41-898f-2f1fb2120512	5/12/12

All Crash Reports
Extensions
Name 	Version 	Enabled 	ID
Auto Resize Image	0.13.4	true	[e-mail]
CompactHeader	2.0.9	true	{58D4392A-842E-11DE-B51A-C7B855D89593}
Dictionnaire français «Moderne»	4.3	true	[e-mail]
Lightning	4.0.0.1	true	{e2fda1a4-762b-4020-b5ad-a41df1933103}
Mail Merge	3.10.1	true	[e-mail]
Send Later	4.4.1	true	[e-mail]
Theme Font & Size Changer	38.3	true	{f69e22c7-bc50-414a-9269-0f5c344cd94c}
Mail Tweak	1.0pre10	false	[e-mail]
sipgateFFX	0.7.5.1-signed	false	[e-mail]
Thunderbird Conversations	2.9.1	false	[e-mail]
Important Modified Preferences
Name 	Value
accessibility.typeaheadfind.flashBar	0
browser.cache.disk.capacity	358400
browser.cache.disk.smart_size_cached_value	358400
browser.cache.disk.smart_size.first_run	false
browser.cache.disk.smart_size.use_old_max	false
extensions.lastAppVersion	38.0.1
font.internaluseonly.changed	true
font.language.group	x-western
font.minimum-size.x-western	12
font.name.sans-serif.x-western	Trebuchet MS
font.size.variable.x-western	12
mail.openMessageBehavior.version	1
mail.spotlight.enable	true
mail.spotlight.firstRunDone	true
mail.spotlight.global_reindex_time	1283477208
mailnews.database.global.datastore.id	cd1d866f-121b-9a4c-9a2c-8c2023f26d3
mailnews.database.global.views.conversation.columns	{"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns	{"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.lifetimePolicy	2
network.cookie.prefsMigrated	true
places.database.lastMaintenance	1434835740
places.history.expiration.transient_current_max_pages	104858
places.history.expiration.transient_optimal_database_size	167772160
plugin.disable_full_page_plugin_for_types	
plugin.importedState	true
print.macosx.pagesetup-2	PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor	false
print.print_bgimages	false
print.print_colorspace	
print.print_command	
print.print_downloadfonts	false
print.print_duplex	0
print.print_evenpages	true
print.print_in_color	true
print.print_margin_bottom	0.5
print.print_margin_left	0.5
print.print_margin_right	0.5
print.print_margin_top	0.5
print.print_oddpages	true
print.print_orientation	0
print.print_page_delay	50
print.print_paper_data	0
print.print_paper_height	11.00
print.print_paper_name	
print.print_paper_size_type	1
print.print_paper_size_unit	0
print.print_paper_width	8.50
print.print_plex_name	
print.print_resolution	0
print.print_resolution_name	
print.print_reversed	false
print.print_scaling	1.00
print.print_shrink_to_fit	true
print.print_to_file	false
print.print_unwriteable_margin_bottom	56
print.print_unwriteable_margin_left	25
print.print_unwriteable_margin_right	25
print.print_unwriteable_margin_top	25
security.default_personal_cert	Select Automatically
security.disable_button.openCertManager	false
security.disable_button.openDeviceManager	false
Graphics
Vendor ID	0x8086
Device ID	0x d26
WebGL Renderer	false
GPU Accelerated Windows	2/2 OpenGL
AzureCanvasBackend	quartz
AzureSkiaAccelerated	0
AzureFallbackCanvasBackend	none
AzureContentBackend	quartz
JavaScript
Incremental GC 	1
Accessibility
Activated 	0
Prevent Accessibility 	0
Library Versions
	Expected minimum version	Version in use
NSPR	4.10.8	4.10.8
NSS	3.18.1 Basic ECC	3.18.1 Basic ECC
NSS Util	3.18.1	3.18.1
NSS SSL	3.18.1 Basic ECC	3.18.1 Basic ECC
NSS S/MIME	3.18.1 Basic ECC	3.18.1 Basic ECC

Comment 1

[davidcmeade]

it may be a problem with the theme "walnut2".  I changed themes and the tabs (at top) and status line (at bottom) show up again.  --- DMeade

Comment 2

[Magnus Melin [:mkmelin]]

Thx for checking!