Closed
Bug 1186434
Opened 10 years ago
Closed 10 years ago
German 2.33.1 CRASH after update from 2.30
Categories
(SeaMonkey :: Startup & Profiles, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 1092810
People
(Reporter: gstoett, Unassigned)
Details
User Story
User Story version string does NOT show the crashing SM version!
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 SeaMonkey/2.30
Build ID: 20141013232806
Steps to reproduce:
Updating like recommended from Seamonkey client.
Actual results:
New Seamonkey crashes immediately.
Expected results:
No crash?
Reporter | ||
Comment 1•10 years ago
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Comment 2•10 years ago
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Modified some details due to user story and crash reports.
Such a crash can be caused by outdated add-ons and 1000 things more (I can't read crash reports). Did you try a launch of 2.33.1 via profile manager with a clean new profile?
I recommend to ask for support at mozilla.support.seamonkey
Flags: needinfo?(gstoett)
OS: Unspecified → Windows 7
Summary: Cant update from 2.30 german to 2.33.1 german due to crash after update → German 2.33.1 CRASH after update from 2.30
Version: SeaMonkey 2.30 Branch → SeaMonkey 2.31 Branch
Updated•10 years ago
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User Story: (updated)
Most likely you hit, Bug 1092810 - startup Crash after migration data from Seamonkey v.2.30 Final to Seamonkey v2.31 Beta 1 Build 1 [@ nsRDFPropertyTestNode::FilterInstantiations(InstantiationSet&, bool*) const ].
Another, less likely possibility, Bug 1114305 - Seamonkey v2.32 Beta 2 Build 1 crashes after updating german language-file in addon-manager.
Reporter | ||
Comment 4•10 years ago
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Is there a way how i can save my profile from 2.30, and then after updating to 2.33.1 can reimport that profile?
I dont want to loose all my profile data, emails, etc.
Severity: normal → major
Flags: needinfo?(gstoett)
Hardware: Unspecified → x86_64
Version: SeaMonkey 2.31 Branch → SeaMonkey 2.30 Branch
Reporter | ||
Updated•10 years ago
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Version: SeaMonkey 2.30 Branch → SeaMonkey 2.33 Branch
Reporter | ||
Comment 5•10 years ago
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User story was written with 2.30 because i wasnt able to use the perma-crashing 2.33.1 version.
I had to go back to 2.30 becasue i cant start over with a new empty profile (i need my data).
Comment 6•10 years ago
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(In reply to Thomas Gstoettenmayr from comment #4)
> Is there a way how i can save my profile from 2.30,
Before such tests I simply create a copy of the profile folder. After a test I delete the used profile folder and rename the copy to the real folder name.
You can simply extract the 2.33.1.installer.exe, in cdm command line interpreter CD to seamonkey.exe folder, launch "seamonkey.exe -ProfileManager" and create a blank new profile for a test whether SM will start without crash with that new profile.
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Comment 7•10 years ago
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Possible Workaround at https://bugzilla.mozilla.org/show_bug.cgi?id=1092810#c39
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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Description
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