Closed Bug 1198884 Opened 9 years ago Closed 8 years ago

Crash in libxul.so@0x9f28ea | libgstvideo-1.0.so.0.204.0@0x45623

Categories

(Core :: Audio/Video: Playback, defect, P5)

40 Branch
defect

Tracking

()

RESOLVED WONTFIX
Tracking Status
firefox40 --- affected

People

(Reporter: safwan, Unassigned)

References

Details

(Keywords: crash)

Crash Data

This report is filled from socorrow interface
crash id 17337fc0-ce5b-4342-968b-89ee72150826

https://crash-stats.mozilla.com/report/index/17337fc0-ce5b-4342-968b-89ee72150826


Happens while watching video on youtube and changing from one video to another
Whiteboard: crash
What do you think about this Kairo? I think this is a recent Crash. seems to be a regression!
Flags: needinfo?(kairo)
Crash Signature: [@ libxul.so@0x9f28ea | libgstvideo-1.0.so.0.204.0@0x45623 ]
Crash Signature: [@ libxul.so@0x9f28ea | libgstvideo-1.0.so.0.204.0@0x45623 ] → [@ libxul.so@0x9f28ea | libgstvideo-1.0.so.0.204.0@0x45623 ] [@ libxul.so@0xeb7f6d | libxul.so@0x16db418 | libgstvideo-1.0.so.0.204.0@0x242b07 ] [@ libxul.so@0x991760 | libgstvideo-1.0.so.0.405.0@0x4e67b ] [@ libxul.so@0xee10f7 | libxul.so@0x178cfd0 | …
What I think of it is documented in https://bugzilla.mozilla.org/show_bug.cgi?id=1145230#c57 - to make a long sotry short, all those crash reports are useless without having symbols for this ubuntu build. That said, try with 40.0.3 and see if it's fixed. If yes, then you're lucky. ;-)
Flags: needinfo?(kairo)
Keywords: crash
Whiteboard: crash
Component: XULRunner → Audio/Video: Playback
Product: Toolkit → Core
Priority: -- → P2
Still happening in 40.0.3

Those are pretty obviously ubuntu builds as all reports have an ubuntu kernel installed - Chris Coulson, do you know why we do apparently not have symbols for those builds?
Crash Signature: [@ libxul.so@0x9f28ea | libgstvideo-1.0.so.0.204.0@0x45623 ] [@ libxul.so@0xeb7f6d | libxul.so@0x16db418 | libgstvideo-1.0.so.0.204.0@0x242b07 ] [@ libxul.so@0x991760 | libgstvideo-1.0.so.0.405.0@0x4e67b ] [@ libxul.so@0xee10f7 | libxul.so@0x178cfd0 | … → [@ libxul.so@0x9f28ea | libgstvideo-1.0.so.0.204.0@0x45623 ] [@ libxul.so@0xeb7f6d | libxul.so@0x16db418 | libgstvideo-1.0.so.0.204.0@0x242b07 ] [@ libxul.so@0xeb7f6d | libxul.so@0x16db5be | libgstvideo-1.0.so.0.204.0@0x242b07 ] [@ libxul.so@0x991760 |…
Flags: needinfo?(chrisccoulson)
(In reply to Robert Kaiser (:kairo@mozilla.com) from comment #3)
> Still happening in 40.0.3
> 
> Those are pretty obviously ubuntu builds as all reports have an ubuntu
> kernel installed - Chris Coulson, do you know why we do apparently not have
> symbols for those builds?

The scp to symbolpush.mozilla.org failed to upload these symbols on 21st August with the following error:

ssh_exchange_identification: Connection closed by remote host

I've re-enabled the cronjob that uploads them now, and it will try again in an hour or so
Flags: needinfo?(chrisccoulson)
Ok, these have uploaded successfully now
(In reply to Chris Coulson from comment #6)
> Ok, these have uploaded successfully now

Cool, thanks! FWIW, if you still are using ssh to upload, we should get you switched to the new web-based symbol upload that deals better with the current setup of our crash-stats systems. Did you look into that yet?
From what's being said there, the actual crash is probably bug 1112371.
Chris, it looks like the symbols don't work, either it's not the right symbols or we might not use the ssh uploads any more, could you try getting the upload done with the HTTP API?
Flags: needinfo?(chrisccoulson)
I've requested permission to use the HTTP API. Note, there's a bit of work to do at out end, since we can't do the upload from the build (the builders don't have internet access).

In the meantime I'm still pushing symbols over SSH. I've verified that the ones which were originally missing are definitely there now, but the crashes are all still appearing without symbols.
Flags: needinfo?(chrisccoulson)
And I've confirmed the symbols I've pushed for Firefox 41 don't work either
Crash Signature: | libgstvideo-1.0.so.0.405.0@0x4e67b ] [@ libxul.so@0xee10f7 | libxul.so@0x178cfd0 | libgstvideo-1.0.so.0.405.0@0x248b67 ] → | libgstvideo-1.0.so.0.405.0@0x4e67b ] [@ libxul.so@0xee10f7 | libxul.so@0x178cfd0 | libgstvideo-1.0.so.0.405.0@0x248b67 ] [@ libxul.so@0xa25d3d | libgstvideo-1.0.so.0.204.0@0x45623 ] [@ libxul.so@0xef9565 | libxul.so@0x1764540 | libgstvideo-1.0.so.0.…
Hey Chris, with bug 1206663 fixed, are you able to re-try pushing symbols?
Flags: needinfo?(chrisccoulson)
There aren't any symbols to push at the moment as the crash reporter is switched off. I'll turn it back on again in Firefox 42 and try uploading the symbols
Flags: needinfo?(chrisccoulson)
Ok, symbols for 42 are uploaded. Let's hope these work :)
(In reply to Chris Coulson from comment #14)
> Ok, symbols for 42 are uploaded. Let's hope these work :)

We are going to make a second RC for 42... so, you might have to upload it again.
gstreamer is going in bug 1234092
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WONTFIX
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