1204621 - Import contacts into international format

Status: RESOLVED DUPLICATE of bug 1114525

(Firefox OS Graveyard :: Gaia::Contacts, defect)

Description

[Tim Abraldes [:TimAbraldes] [:tabraldes]]

>> Feature Request Summary:
Import contacts into international format

>> Description of feature, or problem to be solved
I just switched to a Firefox OS device as my primary phone and imported all of my contacts from Google. I've been receiving many SMS/MMS messages from numbers that exist in my contacts but the messaging app hasn't been showing me the contact names because the format of the phone numbers in my contacts list is not international format. If we expect phone numbers to always be in international format, we should convert them when importing.

Comment 1

[Julien Wajsberg [:julienw]]

Hi Tim, we should definitely match phone numbers even if they're in their national format.

However we have bug 1114525. This appears only if you imported your contacts while in roaming condition (or maybe if you had no SIM yet). Can you confirm this?

Comment 2

[Tim Abraldes [:TimAbraldes] [:tabraldes]]

(In reply to Julien Wajsberg [:julienw] from comment #1)
> Hi Tim, we should definitely match phone numbers even if they're in their
> national format.
> 
> However we have bug 1114525. This appears only if you imported your contacts
> while in roaming condition (or maybe if you had no SIM yet). Can you confirm
> this?

I was in my house (where I'm not roaming) and was using WiFi when I imported my contacts from Google.

Comment 3

[Julien Wajsberg [:julienw]]

OK this is weird.
Second question is: what is your carrier? What is the format of the incoming messages? For example, does it have the "+" before the international prefix ?

Comment 4

[Tim Abraldes [:TimAbraldes] [:tabraldes]]

> what is your carrier?

Ting Mobile

> What is the format of the incoming
> messages? For example, does it have the "+" before the international prefix ?

The imported contacts are of the form (###) ###-####. The incoming messages have phone numbers of the form +1##########

Comment 5

[Julien Wajsberg [:julienw]]

One possibility I can think of is that when you imported the SIM was locked. But I'm not sure at all.

Can you try updating one of those contacts (eg: editing slighty its name) and saving it, and see if it works after this? Make sure your SIM is properly unlocked and connected when you do that. If it works after that, then it's an indexing issue. If it doesn't, it's something else that I don't know yet.

Comment 6

[Tim Abraldes [:TimAbraldes] [:tabraldes]]

(In reply to Julien Wajsberg [:julienw] (PTO Sept 23rd) from comment #5)
> One possibility I can think of is that when you imported the SIM was locked.
> But I'm not sure at all.
> 
> Can you try updating one of those contacts (eg: editing slighty its name)
> and saving it, and see if it works after this? Make sure your SIM is
> properly unlocked and connected when you do that. If it works after that,
> then it's an indexing issue. If it doesn't, it's something else that I don't
> know yet.

Updating a contact did indeed make the Messages app correctly identify the contact

Comment 7

[Julien Wajsberg [:julienw]]

OK

is it feasible that you send me your contacts db, to my mozilla email (julien at mozilla) or is it too personal ?

You can fetch the contacts db with this command:

  adb pull /data/local/storage/permanent/chrome/idb/*csot*

Comment 8

[Tim Abraldes [:TimAbraldes] [:tabraldes]]

(In reply to Julien Wajsberg [:julienw] (PTO Sept 23rd) from comment #7)
> OK
> 
> is it feasible that you send me your contacts db, to my mozilla email
> (julien at mozilla) or is it too personal ?

No I'm not really OK with sending my contacts db. Sorry!

Comment 9

[Julien Wajsberg [:julienw]]

No pb, I'll try to reproduce locally with the information you provided.

I'll dupe this bug to bug 1114525 as they have the same symptoms.