notification for "Received 1 new message" lists the email multiple times

RESOLVED INCOMPLETE

Status

RESOLVED INCOMPLETE
3 years ago
16 days ago

People

(Reporter: xdhmoore, Unassigned)

Tracking

(Blocks: 1 bug)

38 Branch

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
Created attachment 8679821 [details]
2015-10-27 22-31-09_.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20151014143721

Steps to reproduce:

When receiving new emails, using Portable Thunderbird (via the PortableApps.com platform) 38.3, on Windows 7: On the attached screenshot, I sent an email to myself (subject "testin testing") and received 1 additional email (subject starts with "F").


Actual results:

Get 3 duplicate notifications of the email from an outside source (subject starts with "F") and incorrect total of 1. (see attachment). Got a single notification of the email from myself (subject "testin testing"). It may be related to the fact that I have 3 email accounts set up, perhaps?


Expected results:

Expected 1 notification per email.

Comment 1

2 years ago
Daniel, are you still seeing this issue when using version 45 or newer?
Flags: needinfo?(xdhmoore)
Whiteboard: [closeme 2017-01-15]
(Reporter)

Comment 2

2 years ago
(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #1)
> Daniel, are you still seeing this issue when using version 45 or newer?

Yes, I am. It doesn't seem to happen for every email. In the last 10 minutes I recieved 2 emails. The 1st showed up 3 times in the notification. I received the 2nd a couple minutes later and it only showed up once in the notification.
(Reporter)

Comment 3

2 years ago
Now on 45.6.0, still the PortableApps.com version.
(Reporter)

Comment 4

2 years ago
Just to confirm, it happened again. Within 1/2 an hour I received an email that showed up once, and then another one later that showed up twice.

Updated

2 years ago
Blocks: 36011
Component: Untriaged → Mail Window Front End
Summary: Thunderbird shows multiple notifications for 1 new email → notification for "Received 1 new message" lists the email multiple times
Whiteboard: [closeme 2017-01-15]
(Reporter)

Comment 5

17 days ago
This is a couple years old and I am unfortunately no longer using Thunderbird regularly, so I am removing myself from the "need info" request. As far as I am concerned, feel free to close.
Flags: needinfo?(xdhmoore)

Updated

16 days ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 days ago
Resolution: --- → INCOMPLETE
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