Closed Bug 1236819 Opened 10 years ago Closed 10 years ago

Can just see thunderbird homepage and can't open inbox etc after 38.5.0 upgrade

Categories

(Thunderbird :: Untriaged, defect)

38 Branch
x86_64
Windows 8.1
defect
Not set
blocker

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1211291

People

(Reporter: henkemartin, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 Build ID: 20151223140742 Steps to reproduce: I just started thunderbird. Actual results: When starting Thunderbird not the Inbox, but the home page of thunderbird is displayed. From this I can't go to the Inbox or any other folders. Similarly, one can not open any windows as "Settings". The Inbox can only be opened in a new tab. This error occured recently to me on two completely independent systems (private and work). Version: I guess the latest but I'm not sure because I can't open the "About Thunderbird"-window because of this bug. Expected results: Inbox etc. should open normally.
Severity: normal → blocker
OS: Unspecified → Windows 8.1
Hardware: Unspecified → x86_64
Addition: It is not possible to write a new email.
Deleting "Lightning" in safe mode solved the problem.
Bug 1211291? Anything special about your system? What add-ons do you have installed?
Summary: Can just see thunderbird homepage and can't open inbox etc. → Can just see thunderbird homepage and can't open inbox etc after 38.0.5 upgrade
Version: 46 → 38
Summary: Can just see thunderbird homepage and can't open inbox etc after 38.0.5 upgrade → Can just see thunderbird homepage and can't open inbox etc after 38.5.0 upgrade
Hi Magnus, thanks for your reply. Home PC runs with Win 7, PC at work with Win 8.1. Both systems are completely different so I guess it does not depend on the hardware. Only add-on that was installed was "Lightning" - our Sys Admin at work told me that there were often problems with that add-on, so he deleted it. Now thunderbird runs fine, same for the PC at home. Kind regards Martin
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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