Open Bug 1238363 Opened 10 years ago Updated 3 years ago

Mail sent from Outbox after startup does not appear in Sent folder

Categories

(Thunderbird :: Untriaged, defect)

38 Branch
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: graham.tapper, Unassigned)

Details

(Whiteboard: [dupme])

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 Build ID: 20160105164030 Steps to reproduce: I used Mail Merge to compose a large number of emails. I used the Send Later option so they were placed in the Outbox folder. I then used Send all unsent mail. Actual results: Due to a problem with the mail gateway at my Broadband Service Provider, not all of the mails were sent. Some remained in the Outbox. When the problem was cleared I went back to recommence the send of unsent mails but found the Send Unsent Mail option greyed out, so was unable to send the emails. I shut Thunderbird down and then restarted it. As part of the start up of the app I was asked if I wanted to send all unsent mail. I replied "Yes". The emails were sent. However, none of them were listed in the Sent folder. I checked directly with the mail service using its webmail service and discovered that the emails *had* been sent. Expected results: It should have been possible to send the outstanding emails from the Outbox folder *without* having to close the Thunderbird app down and restart it. The emails sent at the second attempt should have appeared in the Sent folder.
Whiteboard: [dupme]
Summary: Sent mail does not appear in Sent folder → Mail sent from Outbox after startup does not appear in Sent folder
Severity: normal → S3
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