Last Comment Bug 1241667 - Trying to report a bug traps the user in an infinite loop
: Trying to report a bug traps the user in an infinite loop
Classification: Other
Component: General (show other bugs)
: Production
: Unspecified Unspecified
-- major with 1 vote (vote)
: ---
Assigned To: David Lawrence [:dkl]
Depends on:
  Show dependency treegraph
Reported: 2016-01-21 14:50 PST by Nicolas Barbulesco
Modified: 2016-01-28 06:23 PST (History)
1 user (show)
See Also:
Due Date:
QA Whiteboard:
Iteration: ---
Points: ---

screen-film-bugzilla-infinite-loop-part-1.mp4 (7.52 MB, video/mp4)
2016-01-24 06:48 PST, Nicolas Barbulesco
no flags Details
screen-film-bugzilla-infinite-loop-part-2.mp4 (5.37 MB, video/mp4)
2016-01-24 06:50 PST, Nicolas Barbulesco
no flags Details
1241667_1.patch (3.54 KB, patch)
2016-01-25 15:33 PST, David Lawrence [:dkl]
glob: review+
Details | Diff | Splinter Review

Description User image Nicolas Barbulesco 2016-01-21 14:50:36 PST

I am at the page 
I follow a link to report a bug: 
I choose to report a bug. 
I click Next. 
I "switch to the standard bug entry form". 
I write a summary. 
I click Find similar issues. 
I click My issue is not listed. 

Expected result:

I continue reporting the bug... And I succeed.

Observed result:

I end up back at the beginning: I choose (again) to report a bug... I write again a summary... I am trapped in an infinite loop. I cannot finish reporting the bug. So I give up.

It would be nice to fix this bug. 

Thank you.

Nicolas B.
Comment 1 User image David Lawrence [:dkl] 2016-01-21 15:49:47 PST
I see where this is coming from and will take some factoring to make it work. We force certain bug forms for certain products and Guided is also performing it's own enforcement for certain products. The two forms are conflicting with each other.

Will take a look at this today/tomorrow.

Comment 2 User image Nicolas Barbulesco 2016-01-24 06:48:30 PST
Created attachment 8711460 [details]
Comment 3 User image Nicolas Barbulesco 2016-01-24 06:50:32 PST
Created attachment 8711461 [details]
Comment 4 User image Nicolas Barbulesco 2016-01-24 07:35:43 PST
Please see screen film, in 2 parts.

Thank you.
Comment 5 User image David Lawrence [:dkl] 2016-01-25 15:33:24 PST
Created attachment 8711917 [details] [diff] [review]
Comment 6 User image Byron Jones ‹:glob› 2016-01-27 21:07:54 PST
Comment on attachment 8711917 [details] [diff] [review]

Review of attachment 8711917 [details] [diff] [review]:

r=glob with fix-on-commit

::: extensions/GuidedBugEntry/template/en/default/guided/guided.html.tmpl
@@ +71,4 @@
>    }
>  );
>  </script>
> +<script type="text/javascript" src="page.cgi?id=guided_products.js[% format_forced ? '&format_forced=1' : '' %]"></script>

that & needs to be &amp; and this would be better to write as

[% "&amp;format_forced=1" IF format_forced %]
Comment 7 User image David Lawrence [:dkl] 2016-01-28 06:23:37 PST
To ssh://
   c3a3873..3ec68d9  master -> master

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