Closed
Bug 1257675
Opened 10 years ago
Closed 9 years ago
Upgraded to 38.5.0 and now my email doesn't work.
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: djackson, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36
Steps to reproduce:
Clicked on notice to upgrade software.
Actual results:
Software updated, no issues reported. Have not received emails since updating. Can see emails on webmail. If trying to send email get message - There was an error saving the message to Sent. Retry?. Have lost all emails in sent folder.
Expected results:
Program should have worked without issues.
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Comment 1•9 years ago
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(In reply to Debbie from comment #0)
> User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML,
> like Gecko) Chrome/49.0.2623.87 Safari/537.36
>
> Steps to reproduce:
>
> Clicked on notice to upgrade software.
>
>
> Actual results:
>
> Software updated, no issues reported. Have not received emails since
> updating.
When this happens after updating, this is typically caused by antivirus or firewall software.
See also https://support.mozilla.org/en-US/kb/cannot-receive-messages
Do you still see the problem?
Flags: needinfo?(djackson)
Whiteboard: [closeme 2016-06-05]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(djackson)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-06-05]
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Description
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