1262657 - crash in shutdownhang | WaitForSingleObjectEx | WaitForSingleObject | _PR_MD_WAIT_CV | _PR_WaitCondVar | PR_WaitCondVar | PR_Wait | mozilla::ReentrantMonitor::Wait | nsEventQueue::GetEvent

Status: RESOLVED DUPLICATE of bug 1149287

(Thunderbird :: Mail Window Front End, defect)

Description

[Richard R416282]

This bug was filed from the Socorro interface and is 
report bp-34e7a52f-1698-404e-ac56-11b462160406.
=============================================================

System is Win32 - x64 , Win 7 Home Prem, 3GB Ram, 200GB HDD, latest updates applied, recently upgraded to TB 38.7.2.

Was Viewing a copy/ paste text e-mail with links to dslreports.com speedtest in origial HTML, when TB Crashed. Text below:

---
<a href="http://www.dslreports.com/speedtest/3535983">
<img src="http://www.dslreports.com/speedtest/3535983.png"></a>

Speed Test results
----
THis is what TB will hang on? Hmmm.

Comment 1

[Wayne Mery (:wsmwk)]

Can you reproduce your crash additional times?
And do you have hardware acceleration enabled at tools | options | advanced | general?


bp-34e7a52f-1698-404e-ac56-11b462160406
 0 	xul.dll	mozilla::`anonymous namespace'::RunWatchdog(void*)	toolkit/components/terminator/nsTerminator.cpp
1 	nss3.dll	_PR_NativeRunThread	nsprpub/pr/src/threads/combined/pruthr.c
2 	nss3.dll	pr_root	nsprpub/pr/src/md/windows/w95thred.c
3 	msvcr120.dll	_callthreadstartex	f:\dd\vctools\crt\crtw32\startup\threadex.c:376
4 	msvcr120.dll	msvcr120.dll@0x2c000

Comment 2

[Wayne Mery (:wsmwk)]

Richard?

> Can you reproduce your crash additional times?
> And do you have hardware acceleration enabled at tools | options | advanced
> | general?
> 

most recent crash is bp-fe7c7517-bbf8-4b88-b269-d31d12160415

Comment 3

[Wayne Mery (:wsmwk)]

another crash from Richard...
bp-4831ef73-8ca3-45bf-9179-855df2160507  same stack as before
System crashed while closing, system was D.L Docuemnt at same time. Unknon tumble

Comment 4

[Richard R416282]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #1)
> Can you reproduce your crash additional times?
No, was only the one-of case while using TB 38.
> And do you have hardware acceleration enabled at tools | options | advanced
> | general?
Checked Tools | Options | advanced | General|
[Previously was looking in wrong area...]

I can confirm, that Hardware Acceleration is Not Enabled.
> 
> 
> bp-34e7a52f-1698-404e-ac56-11b462160406
>  0 	xul.dll	mozilla::`anonymous namespace'::RunWatchdog(void*)
> toolkit/components/terminator/nsTerminator.cpp
> 1 	nss3.dll	_PR_NativeRunThread	nsprpub/pr/src/threads/combined/pruthr.c
> 2 	nss3.dll	pr_root	nsprpub/pr/src/md/windows/w95thred.c
> 3 	msvcr120.dll	_callthreadstartex
> f:\dd\vctools\crt\crtw32\startup\threadex.c:376
> 4 	msvcr120.dll	msvcr120.dll@0x2c000

(Sorry , not much help with a stack trace, even though , I know what they are, I have not been able to generate the diagnostic (Tables?) that are needed to tell who (What Module, program, sub-routine, or data-segment) was causing the crash.

Current Version of TB is 45.1.1,.

IF the system crashes on a TB Error, I will re-liven or re-report with that new version and code.
Cheers, Richard416282

Comment 5

[Richard R416282]

(In reply to Richard416282 from comment #4)
> (In reply to Wayne Mery (:wsmwk, NI for questions) from comment #1)
> 
> Current Version of TB is 45.1.1,.
> 
> IF the system crashes on a TB Error, I will re-liven or re-report with that
> new version and code.
> Cheers, Richard416282

I did notice a strange module igd10umd32.dll , in the stack trace that was forwarded and attached to this bug under crash statistics ....60406.

I have recently updated the Intel Video Driver. It appears it may have been corrupted, as the original version reported in the trace 8.15.10.2653 is flaggged as corrupted according to EMSISoft, (http://www.isthisfilesafe.com/sha1/74A753C1A8947FE16DA97F2F6F2EAEACF917D979_details.aspx).

So far, under user mode, Windows Explorer cannot find the file.

Will check System file history, and see if this is a Malware program.

Comment 6

[Wayne Mery (:wsmwk)]

igd10umd32.dll is the intel graphics driver.

Richard has HWA disabled