1274523 - Can't send mails since Version 45

Status: RESOLVED INVALID

(Thunderbird :: Message Compose Window, defect)

Description

[Lars von Rilrec]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
Build ID: 20160502172042

Steps to reproduce:

I updated from V38.7.2 to V45.
since then I can't send mails anymore.
I can receive mails with pop3 and IMAP, but when i compose a new one or answer one and click on the "Send"-Button, nothing happens.
I removed all add-ons without a result.
I also tried with the newer beta-releases without a result.
Only uninstalling and installing V38.7.2 helped


Actual results:

nothing


Expected results:

mail should be sent

Comment 1

[Anindya-Pandey]

Duplicate of bug #1271949 ? 

Never faced this problem. Could you update to version 45.1 and try again ?

Comment 2

[Jorg K (CEST = GMT+2)]

Please try in safe-mode (with add-ons turned off). Most likely your using an incompatible add-on like Conversations, MoreFunctionsforAddressBook, Mnenhy, Quicktext, QuoteAndComposeManager, Profile password.

Comment 5

[Jorg K (CEST = GMT+2)]

Wayne, do we know already what causes the "cannot send" problems? I decided to collect all incidents as duplicates of this bug.

Comment 6

[Wayne Mery (:wsmwk)]

Good idea. Generally Matt is perhaps better to comment on this than I.  

Also https://public.etherpad-mozilla.org/p/thunderbird45-support-issues lists several items. Any that are missing are worth adding.

Comment 7

[Lars von Rilrec]

(In reply to Anindya-Pandey from comment #1)
> Duplicate of bug #1271949 ? 
> 
> Never faced this problem. Could you update to version 45.1 and try again ?

Sorry, I had no time to answer earlier.
I tried, more or less every 45.x version (even the betas).

Comment 8

[Lars von Rilrec]

(In reply to Jorg K (PTO during summer, NI me) from comment #2)
> Please try in safe-mode (with add-ons turned off). Most likely your using an
> incompatible add-on like Conversations, MoreFunctionsforAddressBook, Mnenhy,
> Quicktext, QuoteAndComposeManager, Profile password.

this helped.
I'll chek out now which add on causes the problem

Comment 9

[Lars von Rilrec]

Problem solved (for me):
the ad on "Check and Send" V 0.9.27 is incompatible.

Thanks for the support!

Comment 10

[Matt]

(In reply to Lars von Rilrec from comment #9)
> Problem solved (for me):
> the ad on "Check and Send" V 0.9.27 is incompatible.
> 
> Thanks for the support!

Next time use support instead of filing a Bug.
https://support.mozilla.org/products/thunderbird