1278876 - MCWS - Document resource ownership - Ireland

Status: RESOLVED FIXED

(Websites :: Mozilla Community Sites, defect)

Description

[tad]

We need your help in identifying who your community has given the authority to manage the services we provide you.

In the situation that a decision needs to be made or action needs to be taken in regards to your service (eg someone is requesting an email on your community domain) we need the name(s) of the person who can say yes or no, or initiate change requests.

Your community can identify more than one person who has the authority to make decisions regarding your services. We will reach out to every person listed as “owner” for your service. Please be aware though that if you identify more than one person, we will act based on the first response we get. The persons named *must* be responsive in a timely manner. These persons will also be able to request changes to the owners list moving forward.

You can use this bug to discuss who these names should be, or you can use whatever discussion channel your community prefers. We only ask that someone from your community responds within *30 days* to let us know a discussion is happening. If we don’t get any sort of response within 30 days we will assume your community is inactive and start the process to deactivate your services. 

You can take more than 30 days to give a final answer. Once we’ve received a response we will recognize the community is active and support you in coming to a decision that is right for your community.

Discussion and questions about this process should go on this Discourse thread - https://discourse.mozilla-community.org/t/documenting-ownership-of-community-sites-and-resources/7653

If you need to reach out to us privately, you can send an email to [e-mail]

In short:

- Communities have 30 days to start the discussion
- It’s up to communities to appoint their resource owner(s)
- These owners must be responsive and will have the authority to request changes to the serivces owners list
- We will support communities in making their decision, including arranging conflict resolution if necessary.
- Please cc any active members of your community that we’ve missed

Comment 1

[Stephen M [:ste]]

Anything we can do here to speed this up?

Comment 2

[Stephen M [:ste]]

The only admins as of now are myself and Sean. We can include Brian too if he prefers.

Comment 3

[tad]

Thanks Stephen.

We will proceed with your request, assuming you as owner until this ticket is closed.

Please can you CC Sean and Brian to confirm whether they agree with this.

Comment 4

[Majken Connor [:Kensie]]

We need a concrete proposal to be sure that there is agreement.

Also it's not just a question of who is doing the work, but who you trust to speak for you. You may have 5 admins and 1 owner, or you could include an owner that isn't an admin. The important part to remember is that if you include 2 or 3 people, we will act as soon as we get an answer from *one* of them. We are assuming that any answers we get from any owner are an answer and not a "vote". It is up to the owner(s) to be sure they've consulted anyone else that needs to be consulted.

To get things moving though, let's say the current proposal is that Stephen Murphy and Sean Collins will be documented as owners unless someone objects or wants to add someone else.

If no one objects/amends by October 29th then we'll call this fixed. If there are amendments we'll extend that deadline to make sure it can be discussed.

Comment 5

[Majken Connor [:Kensie]]

Sean - do you agree to being added as an owner here?

Comment 6

[Stephen M [:ste]]

(In reply to Majken Connor [:Kensie] from comment #5)
> Sean - do you agree to being added as an owner here?

I'll ping Sean to make sure he's still on this email address. He had issues recovering it not long ago

Comment 7

[Majken Connor [:Kensie]]

Any luck getting hold of Sean?

Comment 8

[sjcollins87]

(In reply to Stephen M [:ste] from comment #6)
> (In reply to Majken Connor [:Kensie] from comment #5)
> > Sean - do you agree to being added as an owner here?
> 
> I'll ping Sean to make sure he's still on this email address. He had issues
> recovering it not long ago

Hi Guys,

So sorry for the long delay in replying to this, but yep I'm good to agree to being added as an owner too.

Sorry again for the delay.

Comment 9

[Stephen M [:ste]]

Jumping back into this,

Everything good here Majken?

Comment 10

[tad]

Thanks All!

I have listed Sean and Stephen as owners.

If there is any disagreement in the future with this decision, please either state it in the bug, or email my team in confidence:
[e-mail]