Closed Bug 1283892 Opened 4 years ago Closed 4 years ago

Crash in igdumd64.dll@0xd0880

Categories

(Core :: Audio/Video: Playback, defect, P1, critical)

Unspecified
Windows 10
defect

Tracking

()

RESOLVED FIXED
mozilla50
Tracking Status
firefox48 --- affected
firefox49 --- affected
firefox-esr45 --- affected
firefox50 --- fixed

People

(Reporter: mccr8, Assigned: gerald)

References

Details

(Keywords: crash)

Crash Data

Attachments

(1 file)

This bug was filed from the Socorro interface and is 
report bp-18dd83e2-79ce-4df8-a3bd-7d9f82160630.
=============================================================

Similar to bug 1271525, except the version of the driver is 8.15.10.2104. This looks like it is only affecting one or two users, despite the number of crashes, so I don't know if this is worth blocklisting or not.
There were about 9 crashes on Nightly, from the same install time, like this:
https://crash-stats.mozilla.com/report/index/fe2ee080-7ab2-4e0a-a9db-e282e2160630
Chris, maybe you have some thoughts on blocklisting this driver, too?
Flags: needinfo?(cpearce)
See Also: → 1271525
Comment on attachment 8767842 [details]
Bug 1283892 - Disable D3D9 for igdumd64.dll 8.15.10.2119/2104/2102 -

Review request updated; see interdiff: https://reviewboard.mozilla.org/r/62230/diff/1-2/
Attachment #8767842 - Attachment description: Bug 1283892 - Disable D3D9 for igdumd64.dll 8.15.10.2104 - → Bug 1283892 - Disable D3D9 for igdumd64.dll 8.15.10.2119/2104/2102 -
Assignee: nobody → gsquelart
Comment on attachment 8767842 [details]
Bug 1283892 - Disable D3D9 for igdumd64.dll 8.15.10.2119/2104/2102 -

https://reviewboard.mozilla.org/r/62230/#review59234
Attachment #8767842 - Flags: review?(ajones) → review+
Pushed by gsquelart@mozilla.com:
https://hg.mozilla.org/integration/autoland/rev/73b5c6604495
Disable D3D9 for igdumd64.dll 8.15.10.2119/2104/2102 - r=kentuckyfriedtakahe
https://hg.mozilla.org/mozilla-central/rev/73b5c6604495
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → FIXED
Target Milestone: --- → mozilla50
Reminder to request uplift.
Flags: needinfo?(gsquelart)
Looking at the reports, this crash hasn't happened on 48 & 49 since 2016-07-12, so I don't think the patch needs to be uplifted.

In fact, I'd be even be tempted to remove this blacklisting, to see if this particular issue was fixed by something else.
Keeping NI:me to come back to this.
Let's wait for silver-bullet bug 1284672, after which we could hopefully remove lots of these blacklistings.
Flags: needinfo?(gsquelart)
Clearing ni, since Gerald helpfully handled this.
Flags: needinfo?(cpearce)
Crash volume for signature 'igdumd64.dll@0xd0880':
 - nightly (version 50): 26 crashes from 2016-06-06.
 - aurora  (version 49): 2 crashes from 2016-06-07.
 - beta    (version 48): 4 crashes from 2016-06-06.
 - release (version 47): 28 crashes from 2016-05-31.
 - esr     (version 45): 1 crash from 2016-04-07.

Crash volume on the last weeks:
            W. N-1  W. N-2  W. N-3  W. N-4  W. N-5  W. N-6  W. N-7
 - nightly       0       0       0      16       9       0       0
 - aurora        0       0       0       0       2       0       0
 - beta          0       0       1       0       1       0       0
 - release       0       1       2       2       4       7       8
 - esr           0       0       0       0       0       0       0

Affected platform: Windows
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