1296865 - MozReview doesn't let me review, showing a "Web API" auth prompt

Status: RESOLVED WORKSFORME

(MozReview Graveyard :: Review Board: User Interface, defect)

Description

[(no longer active)]

Attachment: Screenshot

I'm trying to submit a comment for this review: <https://reviewboard.mozilla.org/r/72702/diff/1#index_header>.

After I hit Save I get the auth prompt in the screenshot followed by this error when I dismiss the auth prompt:

"Error saving comment: You are not logged in"

I'm definitely logged in.

There are only a bunch of CSS warnings in the console.

Comment 1

[Gregory Szorc [:gps]]

My guess is this is related to the maintenance work that was conducted in the data center where mozreview is hosted.

I received a few alerts that connectivity to the servers was disrupted. It's possible ReviewBoard reacted weirdly by issuing a basic auth challenge when e.g. the connection to bugzilla or ldap was down. Server logs should reveal more.

Regardless, I believe the maintenance is over and things should be back to normal. Of course, there is Bugzilla maintenance in a few hours and that will likely make parts of MozReview inoperative, so watch out.

Comment 2

[(no longer active)]

Things indeed seem to be working now, FWIW!