1299689 - Lightning 4.7 crashes if .thunderbird 45.2 store is on a NAS

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[David]

Attachment: TB.png

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:48.0) Gecko/20100101 Firefox/48.0
Build ID: 20160728204513

Steps to reproduce:

Ubuntu 16.04 - works OK on previous Ubuntu versions
Message store is on a NAS

1. Install Lightning Calendar
2. Restart TB


Actual results:

3. Lightning crashes with message:
"The binary component required for Lightning could not be loaded, likely because the wrong version combination is being used. You are using Thunderbird 45.2.0 with Lightning 4.7. Please check https://developer.mozilla.org/en/Calendar/Calendar_Versions for details."


Expected results:

Lightning should have loaded.

Comment 1

[[:MakeMyDay]]

You're trying to install Lightning from AMO - where did you get the package for Thunderbird from? Does this work for you if you use the TB package from the Mozilla website (which btw has Lightning already bundled) or Lightning from your distribution?

Mixing package origins is known to be an issue for some distributions. Their build setup for Thunderbird seems to be different from Mozilla released products leading to not binary compatible versions. Using both  packages from the sameorigin usually resolves it.

This should not be related to storage location.

Comment 2

[David]

I don't understand what AMO means.

The package was installed from the package that comes with Ubuntu.

I have not tried installing thunderbird from Mozilla. I will look for a ppa to download the current thunderbird from and try it.

Comment 3

[[:MakeMyDay]]

Based on your screenshot, you tried to install Lightning as offered in the aadons manager, which picks it up from addons.mozilla.org (AMO).

When using the Ubuntu package of TB, look whether Ubuntu also offers a binary compatible Lightning version from within their package manager. If the don't, you should consider filing a bug with Ubuntu.

Or you try the TB from the Mozilla website, which comes already along with Lightning.

Comment 4

[David]

I installed the lightning plugins from the distribution repository and removed the Lightning extension.

On restart, Lightning remained (without 'Remove' option) and the Calendar worked fine as I had originally wanted - on a NAS in Ubuntu 14.04 and 16.04.

Hopefully both 14.04 and 16.04 will offer TB 45.3 in updates.

Thanks for your help - problem solved.