1321469 - system integration dialog reappears every time at start of thunderbird

Status: RESOLVED DUPLICATE of bug 1314236

(Thunderbird :: OS Integration, defect)

Description

[harry_cube]

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:3.0) Gecko/20100101 Goanna/20161117 PaleMoon/27.0.0
Build ID: 20161117135024

Steps to reproduce:

New installation of Thunderbird 45.5.0 on Windows 10 Pro - and setting up of new e-mail account.

The issue is connected with the new branch 45 of Thunderbird.

The following work-around solves the issue (also on OS Windows 10 pro): 
- install older branch (in my case thunderbird 31)
- set up new e-mail-profile (and select thunderbird as standard e-mail client)
- now update to branch 45:  the issue does not reappear  (system integration dialog does not show up)

Also:  no problems when Thunderbird 45 is installed on Windows XP (I checked this to narrow the problem).  Dialog does not reappear when  answered once.

And also:  when for an existing installation of Thunderbird on Windows 10 that has been updated to branch 45 you set up a new profile (by profile manager), the same issue occurs.


Actual results:

The "system integration dialog" will reappear every time at start - no matter which button you selected on the dialog  (set mail client as standard or skip integration, resp.). Also unchecking the box "check at every start-up" does not solve the issue.




Expected results:

The  "system integration dialog" should never reappear again after it has been answered once - i.e. answer by "set e-mail-client as standard (except if  another e-mail-client has been installed on the OS and set as "standard mail client).

Comment 1

[harry_cube]

In "steps to reproduce" in line 1, it should read:  "setting up of new profile by profile manager" instead of "setting up of new e-mail account"

Comment 2

[git]

Happens as well with Tunderbird 45.5.1 (release) under Windows 8.1 64bit.
On each startup the popup dialog appears.

Comment 3

[harry_cube]

The issue is still persisting in version 52.0 a1  (Earlybird/aurora) of Thunderbird

Comment 4

[Jorg K (CEST = GMT+2)]

I was using TB on Windows 10 without problems. Surely I didn't dismiss the system integration dialogue every time. (Now I'm back on Win7.)

What the default program for Mail in Windows 10 (Default Programs: Email)? Have you set this to Thunderbird?

Richard, can you reproduce this?

Comment 5

[git]

@Jorg K: Default in my Windows 8.1 is set to "all Standards" for Thunderbird and Thunderbird (News). Additionally, default program for mail is set to Thunderbird. Still the dialog appears on startup.

Comment 6

[harry_cube]

I have checked for earlier versions of Thunderbird:

- the issue with the always reappearing dialog after setting up a new profile does not yet occur for versions 45.0 and 45.4.0;
- the first version that has the problem is version 45.5.0; (I have not checked this for beta versions)

For Jorg K: If you update a version of Thunderbird having a number lower than 45.5.0  (of course by then one has usually set up an e-mail address, and also set Thunderbird as standard mail client)
to version 45.5.0, you will not encounter this problem.  You will only run into this problem when setting up a new profile (=by profile manager) after updating.  Also note:  When you migrate to a new computer and copy the existing (old) profile to the new computer, this problem will equally not occur. But if you don't import your old profile, you will run into the problem.

Comment 7

[:aceman]

My theory:
Now that the Windows search was hidden on Windows from this integration dialog, we no longer set firstRunDone = true in  systemIntegrationDialog.js.
Thus the app thinks at each startup that it is a first run and needs to show the dialog.

Should be caused by bug 1223371 which was uplifted up to TB 45.x.

Jorg, can you try by resetting the pref mail.winsearch.firstRunDone to false ?

Bug 1314236 may be a dupe of this.

Harry, thanks for the hint of this not appearing in 45.4 .

Comment 9

[git]

(In reply to :aceman from comment #7)
> Should be caused by bug 1223371 which was uplifted up to TB 45.x.
> 
> Jorg, can you try by resetting the pref mail.winsearch.firstRunDone to false
> ?

Unfortunatelly, for me the dialog still reappears on each Tunderbird start. Even after setting mail.winsearch.firstRunDone to false .   TB 45.5.1 on Win 8.1 . Indeed, as mentioned above, TB created a new profile on my machine and since then the dialog appears all the time.

Thus not sure that this is really a duplicate

Comment 10

[Jorg K (CEST = GMT+2)]

You need to set it to *true*.

Comment 11

[git]

(In reply to Jorg K (GMT+1) from comment #10)
> You need to set it to *true*.

Indeed, workaround works. Thanks a lot!