1323498 - Crash in mozilla::ipc::MessageChannel::OnChannelErrorFromLink

Status: RESOLVED INCOMPLETE

(Core :: IPC, defect, P2)

Description

[alex_mayorga]

This bug was filed from the Socorro interface and is 
report bp-c5599f17-631b-45b8-9f58-56bf22161213.
=============================================================

¡Hola!

This is top 28 crash for Nightly as of today. 25 more crashes at https://crash-stats.mozilla.com/signature/?product=Firefox&signature=mozilla%3A%3Aipc%3A%3AMessageChannel%3A%3AOnChannelErrorFromLink

¡Gracias!
Alex

Crashing Thread (1)
Frame 	Module 	Signature 	Source
0 	xul.dll 	mozilla::ipc::MessageChannel::OnChannelErrorFromLink() 	ipc/glue/MessageChannel.cpp:2155
1 	xul.dll 	mozilla::ipc::ProcessLink::OnChannelConnectError() 	ipc/glue/MessageLink.cpp:355
2 	xul.dll 	mozilla::detail::RunnableMethodImpl<void ( mozilla::net::CacheEntry::*)(void), 1, 0>::Run() 	obj-firefox/dist/include/nsThreadUtils.h:826
3 	xul.dll 	MessageLoop::RunTask(already_AddRefed<mozilla::Runnable>) 	ipc/chromium/src/base/message_loop.cc:346
4 	xul.dll 	MessageLoop::DeferOrRunPendingTask(MessageLoop::PendingTask&&) 	ipc/chromium/src/base/message_loop.cc:354
5 	xul.dll 	MessageLoop::DoWork() 	ipc/chromium/src/base/message_loop.cc:429
6 	xul.dll 	base::MessagePumpForIO::DoRunLoop() 	ipc/chromium/src/base/message_pump_win.cc:436
7 	xul.dll 	base::MessagePumpWin::Run(base::MessagePump::Delegate*) 	ipc/chromium/src/base/message_pump_win.h:80
8 	xul.dll 	MessageLoop::RunHandler() 	ipc/chromium/src/base/message_loop.cc:225
9 	xul.dll 	MessageLoop::Run() 	ipc/chromium/src/base/message_loop.cc:205
10 	xul.dll 	base::Thread::ThreadMain() 	ipc/chromium/src/base/thread.cc:180
11 	xul.dll 	`anonymous namespace'::ThreadFunc 	ipc/chromium/src/base/platform_thread_win.cc:28
12 	kernel32.dll 	BaseThreadInitThunk 	
13 	xul.dll 	mozilla::detail::VectorImpl<mozilla::Telemetry::HangHistogram, 4, mozilla::MallocAllocPolicy, 0>::moveConstruct<mozilla::Telemetry::HangHistogram>(mozilla::Telemetry::HangHistogram*, mozilla::Telemetry::HangHistogram*, mozilla::Telemetry::HangHistogram*) 	obj-firefox/dist/include/mozilla/Vector.h:112

Comment 1

[Marcia Knous [:marcia]]

This has now moved up to the #5 top overall browser crash in nightly: http://bit.ly/2lbLLe0. It appears to be a startup crash that affects Windows and Mac.

Comment 2

[Andrew McCreight [:mccr8]]

Some of the correlations look like they could be interesting:
(100.0% in signature vs 16.01% overall) process_type = null [100.0% vs 05.13% if startup_crash = null]
(100.0% in signature vs 24.41% overall) startup_crash = null [100.0% vs 07.81% if process_type = null]
(87.50% in signature vs 00.34% overall) Module "smci64.dll" = true [93.10% vs 00.50% if platform_version = 10.0.14393]
(96.88% in signature vs 17.62% overall) Module "urlmon.dll" = true
(96.88% in signature vs 45.52% overall) Module "comctl32.dll" = true [96.88% vs 23.62% if platform_pretty_version = Windows 8.1]
(51.56% in signature vs 01.67% overall) adapter_driver_version_clean = 4425 [80.49% vs 03.48% if adapter_vendor_id = Intel Corporation]
(51.56% in signature vs 01.67% overall) adapter_driver_version = 10.18.10.4425 [80.49% vs 03.48% if adapter_vendor_id = Intel Corporation]

smci64.dll looks like it is some kind of malware.

Comment 3

[Andrew McCreight [:mccr8]]

I looked through a few of these crashes, and they look like they are in the content process, despite not having process type annotations on the crash. In a number of them, the main thread is running 	mozilla::dom::PContentChild::SendPCrashReporterConstructor(), which gets called in ContentChild::Init(). So we're early in content process startup.

Comment 4

[Liz Henry (:lizzard) (relman/hg->git project)]

We should probably blocklist Search Module Plus Update service.

Comment 5

[Randell Jesup [:jesup] (needinfo me)]

Poked on bug 1339908

Comment 6

[Intermittent Failures Robot]

1 failures in 2740 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:
* autoland: 1

Platform breakdown:
* windows7-32: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1323498&startday=2018-10-08&endday=2018-10-14&tree=all

Comment 7

[Intermittent Failures Robot]

1 failures in 2978 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:
* autoland: 1

Platform breakdown:
* windows7-32: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1323498&startday=2018-10-29&endday=2018-11-04&tree=all

Comment 8

[Intermittent Failures Robot]

1 failures in 1008 pushes (0.001 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:
* try: 1

Platform breakdown:
* windows7-32: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1323498&startday=2018-12-24&endday=2018-12-30&tree=all

Comment 9

[Intermittent Failures Robot]

1 failures in 4337 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-esr60: 1

Platform breakdown:

• linux64: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1323498&startday=2019-05-27&endday=2019-06-02&tree=all

Comment 10

[alex_mayorga]

¡Hola y'all!

Updating flags per https://crash-stats.mozilla.org/signature/?signature=mozilla%3A%3Aipc%3A%3AMessageChannel%3A%3AOnChannelErrorFromLink&date=%3E%3D2020-12-07T04%3A56%3A00.000Z&date=%3C2021-03-07T04%3A56%3A00.000Z FWIW.

¡Gracias!
Alex

Comment 11

[u608768]

The stack from comment #0 was removed in bug 1706374, so closing this in favor of bug 1719496.