Modify Auth0 monitoring endpoint

RESOLVED FIXED

Status

Infrastructure & Operations
MOC: Service Requests
RESOLVED FIXED
11 months ago
11 months ago

People

(Reporter: gene, Assigned: ashlee)

Tracking

Details

(Reporter)

Description

11 months ago
Currently, MOC monitors auth0 with "login" URLs ( https://mana.mozilla.org/wiki/display/MOC/Auth0+runbook ).

Please update these checks to use the URLs

https://auth.mozilla.auth0.com/testall
https://auth-dev.mozilla.auth0.com/testall

and look for a timely response with the presence of the string "OK"

This will be a more comprehensive check of the health of the auth0 appliance.

Please also ensure that in the escalation process for these two URLs, the first one, being prod, does a traditional escalation and wakes people up at night, but the second one, being dev, doesn't trigger night time calls and instead notifies folks in infosec during business hours.

I'm not sure how this would be rendered into business logic (datadog, pagerduty, etc) so guidance here is welcome.

Updated

11 months ago
Assignee: nobody → achavez
(Assignee)

Updated

11 months ago
Status: NEW → ASSIGNED
I've updated the Auth0 Runbook to reflect these changes.
Has the monitoring been switched to the new URLs? I want to make sure I'm reporting accurately to leadership. Thanks!
Flags: needinfo?(achavez)
(Assignee)

Comment 3

11 months ago
(In reply to Tristan Weir [:weir] (use NEEDINFO) from comment #2)
> Has the monitoring been switched to the new URLs? I want to make sure I'm
> reporting accurately to leadership. Thanks!

We are now monitoring the new URLs in Pingdom. Everything is all set. Will add these 2 URLs to the Pingdom Check list doc in Mana.
Status: ASSIGNED → RESOLVED
Last Resolved: 11 months ago
Flags: needinfo?(achavez)
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.