1325165 - Crash in libc-2.13.so@0x1157a6

Status: RESOLVED DUPLICATE of bug 1325167

(Thunderbird :: Mail Window Front End, defect)

Description

[Bryan Batten]

This bug was filed from the Socorro interface and is 
report bp-29f8533b-9ae1-4a53-8334-74f882161221.
=============================================================
Same problem with Firefox 50.1.0:
See b5f8febf-bd26-43ab-be5e-cee7b2161221

Comment 1

[Wayne Mery (:wsmwk)]

Would be more interesting with steps to reproduce

Comment 2

[Bryan Batten]

Thanks for the reply. Steps to reproduce are

1. Open email in Thunderbird.
2. Select File -> Print Preview

Comment 3

[Wayne Mery (:wsmwk)]

Can you try the beta at http://www.mozilla.org/en-US/thunderbird/channel/ ?

Comment 4

[Bryan Batten]

Tried the beta per your request and got a crash just like in 45.6.0. Also, when I reverted to 45.6.0, I got messages about Extra Folder Columns and Lightning being incompatible with 45.6.0.

I guess the Extra Folder Columns extension is no longer needed. I get an incompatible version message every time I try to reinstall it. Crash still happens in 45.6.0 after removing Extra Folders extension.

I think I forgot to tag the crash with a reference to this bug.

Thanks,

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to Bryan Batten from comment #4)
> Tried the beta per your request and got a crash just like in 45.6.0. Also,
> when I reverted to 45.6.0, I got messages about Extra Folder Columns and
> Lightning being incompatible with 45.6.0.
that would be expected

> I guess the Extra Folder Columns extension is no longer needed. 
yes

> I think I forgot to tag the crash with a reference to this bug.

that's OK - it has your email address - so I was able to find it.

I don't expect it to help, but it would be useful to confirm this also happens with a nightly build. You can find today's at https://archive.mozilla.org/pub/thunderbird/nightly/2017/02/2017-02-04-03-02-04-comm-central/

Comment 6

[Bryan Batten]

Thanks for the reply. I went to the link you provided, but I can't figure out which file I need to download. I don't think any of the "---.txt.gz" files are what I want. Is "jsshell-linux-i686.zip" what I need? "jsshell-linux-x86_64.zip"?

Thanks,

Comment 7

[Wayne Mery (:wsmwk)]

https://archive.mozilla.org/pub/thunderbird/nightly/2017/02/2017-02-04-03-02-04-comm-central/thunderbird-54.0a1.en-US.linux-x86_64.tar.bz2

sorry, I didn't realize there was so much junk there these days

Comment 8

[Bryan Batten]

Done. 54.0a1 still crashes on print preview. Bug report referencing this bug # submitted.

Comment 9

[Wayne Mery (:wsmwk)]

Thanks Bryan.  bug 1325167 has much more context, so duping to that.