1329199 - macbook pro gpu forced to High Performance Graphics regardless of settings

Status: RESOLVED INVALID

(Thunderbird :: OS Integration, defect)

Description

[Jason de Cordoba]

Attachment: Screen Shot 2016-12-31 at 8.11.40 PM.jpg

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36

Steps to reproduce:

Launch Thunderbird stable release on Macbook Pro running Mac OS 10.12.2



Actual results:

Thunderbird forces High Performance Graphics


Expected results:

Thunderbird as an email client should simply utilize the integrated GPU

Comment 1

[Jason de Cordoba]

Just in case there is any concern this is a support issue and not a bug

1. Does Add-ons disabled provide the expected Results?
No, upon restart of application, High Performance Graphics re-activated by Thunderbird


2. Does unchecking Use hardware acceleration when available provide the expected Results?
No, upon restart of application, High Performance Graphics re-activated by Thunderbird

3. Does activating with true gfx.direct2d.disabled or layers.acceleration.disabled  provide the expected Results?
No, upon restart of application, High Performance Graphics re-activated by Thunderbird

Comment 2

[Wayne Mery (:wsmwk)]

Jason,
Are you the same person who posted at https://support.mozilla.org/en-US/questions/1152370 ?

Comment 3

[Wayne Mery (:wsmwk)]

Anthony does this sound at all familiar?

Comment 4

[u279076]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #3)
> Anthony does this sound at all familiar?

No.

(In reply to Jason de Cordoba from comment #1)
> Just in case there is any concern this is a support issue and not a bug

All support issues should be reported to support.mozilla.org and not bugzilla.mozilla.org.

Comment 5

[Jason de Cordoba]

Should I remove the support incident in order to review this bug?

Comment 6

[Wayne Mery (:wsmwk)]

I don't think the user is out of line to think this is a bug.  
But, Jason, is there not an nvidia or Mac tool to force an application to prefer one GPU over another?

Comment 7

[Wayne Mery (:wsmwk)]

FWIW https://support.mozilla.org/en-US/questions/1015121 and https://bugs.chromium.org/p/chromium/issues/detail?id=479299

Comment 8

[Wayne Mery (:wsmwk)]

https://bugzilla.mozilla.org/show_bug.cgi?id=693852