Closed Bug 1337423 Opened 7 years ago Closed 7 years ago

Cannot download email from att.net with Thunderbird version 45,7,0

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
45 Branch
Platform:
x86
Windows 8.1
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: german.c4gl, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131

Steps to reproduce:

the inbound.att.net finds no messages, but under web browser I have 1526 new messages. 


Actual results:

last download was 01/28/2017


Expected results:

it should find and download 1526 messages under thunderbird
OS: Unspecified → Windows 8.1
Hardware: Unspecified → x86
Summary: Since the last update in Feb 2017, I cannot download my email from att.net. I can see it in the browser, but I cannot download on my Thunderbird versuib 45,7,0 → Since the last update in Feb 2017, I cannot download my email from att.net. I can see it in the browser, but I cannot download on my Thunderbird version 45,7,0
Does https://support.mozilla.org/t5/Troubleshooting/Cannot-receive-messages/ta-p/14367 help?
Summary: Since the last update in Feb 2017, I cannot download my email from att.net. I can see it in the browser, but I cannot download on my Thunderbird version 45,7,0 → Cannot download email from att.net with Thunderbird version 45,7,0
Please note: Bugzilla is NOT a support forum. It is a tracking system for bugs in Mozilla products.
This is a support question. You can get support here:
https://support.mozilla.org/en-US/products/thunderbird

We get "cannot download" or "cannot receive" bugs all the time, and we can never help since it's always a configuration/antivirus/setup or other problem on the user's machine. Or sometimes there are problems with mail providers, too.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
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