Closed
Bug 1346000
Opened 8 years ago
Closed 8 years ago
System becomes unresponsive when sending email
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: worcester12345, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170307064827
Steps to reproduce:
Tried sending email.
Actual results:
Just kept getting the spinning cursor. It failed to save to sent/drafts (not sure which).
Also, saw this in the error console:
Timestamp: 3/9/2017 3:52:27 PM
Error: [Exception... "Failure" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/commonjs/toolkit/loader.js -> jar:file:///C:/Users/UserName/AppData/Roaming/Thunderbird/Profiles/5s4r507d.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/lib/child/contentPolicy.js :: PolicyImplementation.asyncOnChannelRedirect :: line 415" data: no]
Source File: resource://gre/modules/commonjs/toolkit/loader.js -> jar:file:///C:/Users/UserName/AppData/Roaming/Thunderbird/Profiles/5s4r507d.default/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/lib/child/contentPolicy.js
Line: 436
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.8.0 ID:20170305125302 CSet: c953a44918ef5040c37b1cbe094c0a8299a03704
Expected results:
Mail should have been sent.
Comment 1•8 years ago
|
||
Start *Windows'* safe mode with networking enabled
- win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7
Still In Windows safe mode, start thunderbird in safe mode
- https://support.mozilla.org/kb/safe-mode-thunderbird
Does problem go away?
Updated•8 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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Description
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