Closed
Bug 1353387
Opened 8 years ago
Closed 8 years ago
Autophone devices can not access network after MTV2 network maintenance
Categories
(Infrastructure & Operations Graveyard :: NetOps: Other, task)
Infrastructure & Operations Graveyard
NetOps: Other
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: bc, Assigned: justdave)
References
Details
It appears that the Autophone devices can obtain IP addresses but not access the network after the recent MTV2 network maintenance. Van has suggested in bug 1352892 that this is a firewall issue. The devices are located in the QA lab in MTV and are connected to the ateam ssid.
I have shut down Autophone and ceased all testing of Android devices until this can be resolved.
Comment 1•8 years ago
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looks like after the upgrade, devices get an IP in the ateam VLAN but cant access internet. can you check the policies for vlan 120 (10.252.120.x)?
Assignee | ||
Comment 2•8 years ago
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OK, I think I found the problem with this, need to get a peer review on my proposed firewall change before I can push it though. Should have that shortly I hope.
Assignee | ||
Comment 3•8 years ago
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OK, this has been pushed. can you check if it's working now?
Assignee: network-operations → justdave
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
Reporter | ||
Comment 4•8 years ago
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I manually checked several devices connected to each server after rebooting all of the devices and it does appear to be fixed. Thanks!
Status: RESOLVED → VERIFIED
Updated•2 years ago
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Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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Description
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