1356882 - MAC shortcut Command C fails to copy in received email

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Tyler]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170302120751

Steps to reproduce:

Open any email received. Select any text. Copy text with Command C. 


Actual results:

Edit menu flashes but text is not copied to clipboard.


Expected results:

Item should have been copied to clipboard.
Note: Right clicking item and selecting Copy works.
Note2: Issue starting after upgrading from v48 to v52
Note3:Command C works fine when composing email

Comment 1

[Jorg K (CEST = GMT+2)]

We've made changes to the way content is copied from displayed mail messages. That affects all supported platforms (Mac, Windows and Linux).

Sadly, we caused bug 1354452 which will be fixed in TB 52 soon. Copying a fragment with text and images will not allow you to paste the text into a text editor.

Can you be a bit more specific on what it is that you're trying to copy? Or is all copying broken.

Richard, another job for you here.

Comment 2

[Richard Marti (:Paenglab)]

I can copy and paste from normal and HTML mails. I have only one mail with a embedded image where the copy doesn't work but with TB 55 works (the same on Windows) and this is bug 1354452. So this is probably a dupe of bug 1354452.

Tyler, do the mails contain images? If yes, only selecting the text still works.

Comment 3

[Tyler]

Copy fails in received plan text emails too

Comment 4

[Richard Marti (:Paenglab)]

Then can you try TB with all add-ons disabled (see Help menu)?

Comment 5

[Tyler]

(In reply to Richard Marti (:Paenglab) from comment #4)
> Then can you try TB with all add-ons disabled (see Help menu)?

Yes, Disabling all add-ons fixed command C
Selectively disabling them found one add-on that caused the problem, EnForward 0.3.20 (By H.Ogi). As long as EnForward is disabled command C works.

Comment 6

[Jorg K (CEST = GMT+2)]

Thanks for letting us know, please contact the add-on author.