Closed Bug 1360348 Opened 8 years ago Closed 7 years ago

.pdf printing messed up

Categories

(Firefox :: PDF Viewer, defect)

53 Branch
x86
Windows 10
defect
Not set
major

Tracking

()

RESOLVED INVALID

People

(Reporter: clintcl, Unassigned, NeedInfo)

Details

(Keywords: testcase-wanted)

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(1 file)

959.69 KB, image/jpeg
Details
Attached image print.jpg
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0 Build ID: 20170413192749 Steps to reproduce: using the latest version of firefox (53.0 32bit windows 10) with the native, built-in .pdf viewer within firefox... I attempted to print a .pdf file and the spacing of the font is all messed up. Actual results: see screenshot. http://i.imgur.com/oczG7BE.jpg The text characters are too close to on another. Some letters are even touching Expected results: a proper, normal print-out of the .pdf file. I have to say, it seems the native, built-in firefox .pdf viewer/printer is awful. Last month, printing something with the built-in firefox .pdf viewer was awful (see this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1349616 ) at least that bug seems to have been resoled. but now a new one has taken it's place.
Severity: normal → major
Component: Untriaged → PDF Viewer
OS: Unspecified → Windows 10
Hardware: Unspecified → x86
Keywords: testcase-wanted
Link to PDF?
Flags: needinfo?(clintcl)
Hello, Can you check the status of the Firefox Multiprocess mode (aka e10s) in about:support ? If it's enabled, disable the multiprocess mode. To do so, go to about:config, look for "tabs.remote" entries and set all of them to false. Restart Firefox and retry to visualize your PDF.
I can try this suggestion, but what does multiprocess mode do, and how would it effect the rest of the web browser? I'd hate to have to disable/enable this every time i wanted to print a .pdf I hope eventually there is a better solution than this.
Flags: needinfo?(clintcl)
Can you provide a link or attach a PDF with this issue?
Flags: needinfo?(clintcl)
Closing, still haven't received any more info.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
(In reply to Brendan Dahl [:bdahl] from comment #5) > Closing, still haven't received any more info. it is the same issue as the one here https://bugzilla.mozilla.org/show_bug.cgi?id=1349616
Flags: needinfo?(clintcl)
(In reply to clint from comment #6) > (In reply to Brendan Dahl [:bdahl] from comment #5) > > Closing, still haven't received any more info. > > it is the same issue as the one here > https://bugzilla.mozilla.org/show_bug.cgi?id=134961 With the PDF from that issue you can still reproduce the problem with Firefox 56?
Flags: needinfo?(clintcl)
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