Closed Bug 1365277 Opened 9 years ago Closed 9 years ago

52.1.1 (32-bit) Marking Messages as read immediately

Categories

(Thunderbird :: Preferences, defect)

Product:
Thunderbird
Component:
Preferences
Version:
52 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: zzr1100rider, Unassigned)

Details

(Whiteboard: [add-on:Bullguard Spamfilter])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Steps to reproduce: Installed release 52.1.1 (32-bit) Actual results: Thunderbird now marks all new incoming messages as read on all 6 accounts that I have. Tried all of the advanced options, un-check mark as read, display after 99999 seconds, uncheck junk mail mark as read etc etc, and still the same problem persists. Expected results: My messages should have remained unread.
Please try with add-ons disabled, see Help menu.
This was very helpful: We run Bullguard as our anti virus software, and when Bullguard Spamfilter is disabled we have no issues with auto marking as read, with Spamfilter enabled, the messages mark as read immediately. I now need to resolve the Bullguard Issue.
Thanks for letting us know. Sadly there are many add-ons around that don't interface correctly with Thunderbird, and even more frustratingly add-on authors do not bother to test their add-ons with new versions of Thunderbird. Thunderbird only releases a new ESR (extended service release) version every 10 months and preview alpha/beta versions are available weeks or even months before the release, so there is really no excuse, especially not for *commercial* offers.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
Whiteboard: [add-on:Bullguard Spamfilter]
You are most welcome, and I really appreciate the swiftness of your response in helping to resolve the issue. Keep up the good work!
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