136749 - Cannot subscribe to subfolders after unsubscribing w/o toggling expand/collapse state of parent

Status: RESOLVED DUPLICATE of bug 220375

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Karen Huang]

Used 04-10-06-trunk build

Cannot subscribe subfolders(after unsubscribed)which have been created from 
other's full control privilege folder

Setup:
Setup one personal folder & other users' folders with full control & read 
privilege folders from three IMAP accounts as following:
1) From Act huang: Setup one personal folder (huang_huang1full_status) shared 
with other's (e.g.huang1) folder w/full control privilege.
2) From Act huang1: Created subfolders "huang_huang1full_huang3r"& 
"huang_huang1_huang3rb" w/read only privilege for Act huang3
 
Steps:
1) After above setup, huang1 should have full control privilege as huang 
account.
2) After unsubscribe those subfolders which created from huang1 in Act huang1.
3) Tried to subscribe those subfolders back from the subscribe dialog in Act 
huang1.
4) Actual Results: Cannot find those subfolders from the subscribe dialog in Act 
huang1, I cannot subscribe those subfolders back in Act huang1 Subscribe 
dialog.

Expected Results: Should allow to subscribe those subfolders(after 
unsubscribed)which have been created from other's full control privilege folder

Comment 1

[Karen Huang]

Nominating nsbeta1 since users with full control privilege won't be able to 
implement anything from these subfolders after they unsubscribed these 
subfolders.....
Reassinging developer to David & QA -> me

Comment 2

[Karen Huang]

Attachment: screen shot: After unsubscribe, the subfodlers are not displaying on the act huang1 subcribe dialog, users won't be able to subscribe those subfolders back

Comment 3

[David :Bienvenu]

Karen, you were going to attach a protocol log, and try this with 4.x - what
were the results of those tests?

Comment 4

[Karen Huang]

Attachment: screen shot: 47 did display all the subfolders of this full control privilege folder from the subscribe dialog in 4.79

Comment 5

[Karen Huang]

Attachment: Attach above screen shot again with full subfolders display in 4.79 subscribe dialog

Comment 6

[David :Bienvenu]

I tried to access these folders with huang3 and the subscribe ui showed them to
me and allowed me to subscribe to them. I can't try your account because I don't
have your password, so I'm not sure how to proceeed...if you shut down and
restart, can you see those folders in the subscribe ui?

Comment 7

[Rainer Bielefeld]

remove myself

Comment 8

[Karen Huang]

Attachment: IMAP log: subfolders disappear after unsubscribe

Comment 9

[Karen Huang]

Same result even exit and relaunch to Act huang1 account.....
I am trying to generate an IMAP log when trying to create the same subfodlers in 
Act huang1 describing mailboxes existing......

Comment 10

[David :Bienvenu]

OK, this has nothing to do with shared folders or privileges or anything like
that. It happens for plain old normal single user folders too. The problem is
that in this scenario, the subscribe ui comes up with the parent folder
expanded, but does not list the child folders. If you toggle the parent folder,
the sub folders will get listed and you can subscribe to them. I'm not sure on
what basis the subscribe ui is coming up with these parent folders expanded, but
that's the basic problem.

Comment 11

[David :Bienvenu]

It looks to me like the subscribe ui is persisting the expand/collapse state of
folders (independently of the folder pane), and that's not going to work because
it doesn't list the children of the expanded folders (the listing only happens
when you hit the toggle button). My guess is that this has been broken for a
long time, unless it was some recent tree/outliner ui changes that broke it.
I'll have to ping Seth to find out the story.

Comment 12

[Karen Huang]

Attachment: Attach 4.7 IMAP log with the list command for those subfolders for subscribe dialog

Comment 13

[Karen Huang]

Please notice that the following lines are displaying for 4.79 but not
displaying for Netscape 6.x:

--------------------------------------------------------------------------------
imapIOthread IMAP stdout:tintin.mcom.com:A:NET:WR: 12 list "" "Shared
Folders/User/huang/%/%"[mkimap4.cpp:10062]
imapIOthread IMAP stdout:  tintin.mcom.com:A:NET:RD: * LIST (\HasNoChildren) "/"
"Shared Folders/User/huang/huang_huang1full_status/huang_huang1_huang3rb"
[mkimap4.cpp:10062]
imapIOthread IMAP stdout:tintin.mcom.com:A:NET:RD: * LIST (\HasNoChildren) "/"
"Shared
Folders/User/huang/huang_huang1full_status/huang_huang1full_huang3r"     
[mkimap4.cpp:10062]
imapIOthread IMAP stdout:tintin.mcom.com:A:NET:RD: 12 OK Completed      
[mkimap4.cpp:10062]
--------------------------------------------------------------------------------

Comment 14

[David :Bienvenu]

yes, those lines correspond to my statement : "it doesn't list the children of
the expanded folders". They show 4.x listing the children, whereas 6.x does not.

This does not apply to news because news builds up the list of possible
newsgroups for subscription differently than IMAP.

Comment 15

[David :Bienvenu]

after talking to Seth, we've found that the expand/collapse state is being
stored in localstore.rdf, and we suspect this has to do with the switch from
tree to outliner - Joe, is there a way to make sure the expand/collapse state is
NOT persisted? We don't think we're persisting it explicitly in subscribe.xul.

Comment 16

[(not reading, please use [e-mail] instead)]

karen / david, any idea how long this has been an issue?

Comment 17

[scottputterman]

marking nsbeta1- per mail triage.

Comment 18

[David :Bienvenu]

Seth, I don't know how long this has been broken. Is there any question that the
outliner is doing this?

Comment 19

[Tom Mraz]

I have very simmilar problem.
We have MS Exchange as IMAP server.
When I want to subscribe to folders, Mozilla doesn't show me subfolders which
are deeper in hierarchy than 2 or 3 levels. Even if I create the subfolders
myself and then unsubscribe them they are lost because the subscribe dialog
doesn't show them again. It seems to me as the Mozilla stops searching for
subfolders at an arbitrary level of hierarchy and then it doesn't show you the
deeper ones.
Could it be the same bug?

Comment 20

[David :Bienvenu]

does toggling the parent folder fix the problem? If so, it's the same bug.

Comment 21

[Karen Huang]

This problem is also occurring for those subfolders which created from 
"Read,Write and Manage Privilege Folder" users:

If 'other users' create subfolders from a personal's "Read,Write and Manage 
Privilege Folder", after 'other users' unsubscribe shared folders from the 
subscribe dialog, all the created subfolders(from "Read,Write and Manage 
Privilege Folder" users)will disappear from the subscribe dialog.

Users will misunderstand that those subfolders are disappear(data loss)on the 
subscribe dialog unless they select the twisty on the parent folder again......

David, are you sure that this bug still minus?

Comment 22

[David :Bienvenu]

Karen, I did not minus this bug. And again, it has nothing to do with shared
folders.

Comment 23

[Karen Huang]

Yes. I know this is not specific for IMAP Shared Folders, but if users create 
subfodlers under the RWMprivilege folder for shared folder, after they 
unsubscribe and want to subscribe again, they definitely will see this problem 
and will misunderstand that those subfolders disappear.....

Comment 24

[Michael Buckland]

Discussed in mail news bug meeting. Decided to minus this bug.

Comment 25

[David :Bienvenu]

*** Bug 153965 has been marked as a duplicate of this bug. ***

Comment 26

[Karen Huang]

This bug problem is also occurring on Mac platform. 
But, I found bug 160050 today -- don't know whether it's regression on Linux or
not??

Comment 27

[Jurgen Botz]

Just thought I'd give this bug a "it's been quiet for a year, but it's still
there" ping.

Comment 28

[David :Bienvenu]

dup of bug 220375, I checked in a fix today.

*** This bug has been marked as a duplicate of 220375 ***