Closed Bug 1370230 Opened 7 years ago Closed 7 years ago

on windows XP after upgrade to version 52 desktop the sendto stopped working

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
52 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1356902

People

(Reporter: m.ardito, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20170411115307

Steps to reproduce:

0) had some lan clients that reported  (right click)  > sendto stopped working
1) I had an old client using TB 38, where  (right click)  > sendto worked (tested)
2) so I started the upgrade, ended up having TB 41.* installed but sendto worked (tested)
3) so I started the upgrade, ended up having TB 45.8 installed but sendto worked (tested)
4) so I started the upgrade, ended up in 52.1.1 installed: until reboot (right click)  > sendto worked, stopped after reboot.
5) tried using mailto:test@test.it command, worked.
6) tried using office "sendto": worked
7) only the desktop (right click)  > sendto seems to not work

I tried resetting TB as "mail default program" in every way (control panel internet settings) and also setting "outlook express" as "mail default program" and then again setting TB as "mail default program"... same behaviour as (5,6,7)

After struggling to find what was happening I discovered that apparently (it worked on 2 clients already on YB 52.1.1) setting a "wrong" string in registry:
HKEY_CURRENT_USER\Software\Clients\Mail (default) which is normally "Mozilla Thunderbird", to (eg) the string  "Whatever"

instantly makes the desktop (right click)  > sendto function to work, and persists a reboot (!). 

Probably windows finds that "whatever" is invalid, and then uses another (valid) config found elsewhere: I guess in HKLM, since changing also 

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail (default) to "whatever" breaks again the "sendto", while resetting it to "Mozilla Thunderbird" restores the functionality (this always keeping "whatever" in HKEY_CURRENT_USER\Software\Clients\Mail (default) though).
Also, I found some people discussing about this on an italian forum (https://forum.mozillaitalia.org/index.php?topic=68759.0) and it seems it affects also windows 10 clients... some user suggested a workaround putting a shortcut to "thunderbird.exe" into the "sendto" folder, but while this seems to work somehow it doesn't allow to attach (sendto) more than one file to the resulting message...
Looks like a dupe of bug 1356902.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
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